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Sr Claims Rep Jobs (NOW HIRING)

Berkley

Sr. Claims Representative

West Hartford, CT

Responsibilities The Senior Claims Representative is responsible for independently managing a complex portfolio of commercial auto claims, including high-exposure physical damage, property damage ...

Berkley

Sr. Claims Representative

Hartford, CT · On-site

Responsibilities The Senior Claims Representative is responsible for independently managing a complex portfolio of commercial auto claims, including high-exposure physical damage, property damage ...

Berkley

Sr. Claims Representative

West Hartford, CT

The Senior Claims Representative is responsible for independently managing a complex portfolio of commercial auto claims, including high-exposure physical damage, property damage, total loss, fuel ...

Berkley

Sr. Claims Representative

West Hartford, CT · On-site

Responsibilities The Senior Claims Representative is responsible for independently managing a complex portfolio of commercial auto claims, including high-exposure physical damage, property damage ...

The Jonus Group

Senior Claims Rep - GL & Auto

Tulsa, OK · On-site

$70K - $80K/yr

Senior Claims Representative - General Liability & Auto Job Summary Seeking a highly skilled and experienced Senior Claims Representative to join a team. This role involves managing a portfolio of ...

Liberty Mutual

Senior Claims Representative

Suwanee, GA · On-site

$46K - $84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

Liberty Mutual

Senior Claims Representative

Boston, MA · On-site

$84K/yr

This position may be filled as a Senior Claims Representative or Associate Claims Specialist. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty ...

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Sr Claims Rep information

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How much do sr claims rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for sr claims rep in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What does a Sr Claims Rep do?

A Sr Claims Rep, or Senior Claims Representative, is responsible for investigating, evaluating, and resolving insurance claims. They handle more complex or high-value cases, review policy details, gather evidence, and communicate with policyholders, claimants, and other parties involved. Their role often includes negotiating settlements and ensuring claims are processed efficiently and in compliance with company guidelines and legal requirements. Senior Claims Reps may also mentor junior staff and contribute to process improvements within their department.

What are the key skills and qualifications needed to thrive as a Sr Claims Rep?

To excel as a Sr Claims Rep, you need in-depth knowledge of insurance policies, claims processing, and investigative techniques, typically supported by relevant experience or certifications such as AIC (Associate in Claims). Familiarity with claims management systems, industry software, and regulatory compliance tools is commonly required. Strong analytical thinking, negotiation skills, and effective communication help you resolve complex cases and build rapport with clients. These skills are vital for ensuring fair, timely claim resolutions and maintaining customer trust while minimizing risk for the organization.

How does a Sr Claims Rep typically collaborate with other departments to resolve complex claims?

A Sr Claims Rep frequently works closely with underwriting, legal, and risk management teams to investigate and resolve complex claims efficiently. They participate in cross-departmental meetings to review claim details, gather expert opinions, and ensure compliance with company policies. This collaboration ensures a thorough and fair evaluation of each claim, promotes consistent communication, and helps identify any potential areas for process improvement. Building strong relationships with colleagues in these departments is key to achieving optimal claim outcomes.

What is the difference between Sr Claims Rep vs Claims Adjuster?

AspectSr Claims RepClaims Adjuster
Required CredentialsHigh school diploma or equivalent; often some insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice-based, handling complex claims, mentoringField or office-based, investigating claims on-site or remotely
Industry UsageInsurance companies, claims departmentsInsurance companies, third-party administrators
Common Search/ComparisonSr Claims Rep vs Claims Adjuster

The main difference is that Sr Claims Reps typically handle more complex or high-value claims, often providing guidance and oversight, while Claims Adjusters investigate and settle claims, sometimes in the field. Both roles require similar credentials and work within insurance companies, but Sr Claims Reps usually have more experience and responsibilities.

Is insurance claims a stressful job?

A senior claims representative role can be stressful due to the need to evaluate complex claims accurately and meet deadlines. The job often involves handling difficult customer interactions and working under pressure, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, company environment, and individual coping skills.

What cities are hiring for Sr Claims Rep jobs?

Cities with the most Sr Claims Rep job openings:

What states have the most Sr Claims Rep jobs?

States with the most job openings for Sr Claims Rep jobs include:

What are popular job titles related to Sr Claims Rep jobs?

For Sr Claims Rep jobs, the most frequently searched job titles are:

Sr Claims Rep jobs near you

Senior Claims Representative (workers' Compensation) - Direct Hire

Mount Laurel, NJ • On-site

Biogensys
IT Services • 51 - 200 employees
Learn more about Biogensysexternal

Other

Re-posted 22 days ago

Job description

We are hiring a Senior Claims Representative (workers' compensation) - Direct Hire for one of our clients in Mount Laurel, NJ.
Job Description:
Under the supervision of a Claims Supervisor, a Senior Claims Representative investigates, evaluates and manages assigned indemnity and medical only workers' compensation claims in accordance with Claims Department procedures. This includes developing a measure of loss for each assigned claim, resolving claims within the limits of authority where possible and obtaining management authority to resolve claims when necessary. A Senior Claims Representative operates with additional authority compared to a Claims Representative, and with more autonomy.
Functions:

  • Initiates contact with individuals involved in claims and acquires information concerning the loss.
  • Assembles and arranges factual information in a manner adequate to justify disposition subject to management authority.
  • Develops a measure of damage for each loss.
  • Consults with medical staff and legal counsel as necessary.
  • Evaluates exposure and determines the action necessary to dispose of loss within authority level where possible.
  • Initiates with Management authority the actions necessary to dispose of
  • Assembles, maintains, and prepares records.
  • Reviews medical expense bills for appropriateness and payment.
  • Provides customer service to internal and external clients relating to their claims; and,
  • Approves benefit payments as well as payment of medical and legal expenses.
Qualifications:
  • Bachelor's degree in business administration, Finance or Accounting or equivalent work experience required.
Experience required:
  • Minimum of three years' experience in adjusting workers' compensation indemnity claims in the State of New Jersey required experience adjusting workers' compensation for an intergovernmental risk pool is preferred.
  • Associate in risk management, Certified Risk Manager, or Associate in
  • General Insurance designation preferred.
  • Ability to work in an office environment with moderate noise level, ability able to work flexible hours, including evenings and weekends, and the ability to travel to other offices and clients, carriers, and work sites as required; and,
  • Residency in the State of New Jersey in accordance with the New Jersey
Working hours:
  • Schedule: M-F, 8:30 am - 4:30 pm (35 hours per week, with one-hour unpaid lunch)
  • Hybrid in-office and remote work possible
Additional information:
  • This is a direct hire for a permanent Senior Claims Representative - Workers' Compensation, to start ASAP,

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