1

Sr Case Analyst Jobs (NOW HIRING)

Timely following up on assigned files and exercising judgment regarding escalating problematic files to a senior case analyst or management. * Organizing and tracking case progress in our systems.

The Senior Case Manager is also responsible for providing support and accountability to on-site ... Review and analyze printed materials for accuracy and quality * Attend meetings and collaborate ...

The Senior Case Manager supervises Case Managers to ensure standards are met and discusses ... Analyze situations and determine the proper course of action by making decisions and utilizing ...

Senior Case Manager

Bronx, NY · On-site

$50K - $54K/yr

The Senior Case Manager supervises Case Managers to ensure standards are met and discusses ... Analyze situations and determine the proper course of action by making decisions and utilizing ...

The Senior Case Manager supervises Case Managers to ensure standards are met and discusses ... Analyze situations and determine the proper course of action by making decisions and utilizing ...

The Senior Case Manager is also responsible for providing support and accountability to on-site ... Review and analyze printed materials for accuracy and quality * Attend meetings and collaborate ...

Senior Case Manager

Irvine, CA · On-site

$65K - $85K/yr

Vision insurance MOET Law Group is seeking an experienced Senior Personal Injury Case Manager to ... Review and analyze medical records, bills, and treatment recommendations * Identify available ...

Senior Case Advisor

San Diego, CA · On-site

$150K - $200K/yr

The Senior Case Advisor is a client-facing, revenue driving role responsible for advancing ... Ability to read, interpret, and explain technical analyses and planning deliverables to clients and ...

Senior Case Advisor

San Diego, CA · On-site

$150K - $200K/yr

The Senior Case Advisor is a client-facing, revenue driving role responsible for advancing ... Ability to read, interpret, and explain technical analyses and planning deliverables to clients and ...

Senior Life Insurance Case Designer Location: Hybrid remote in Coral Gables, FL 33134 Job Type ... Case Design and Analysis: Craft sophisticated life insurance plans for high-net-worth clients and ...

next page

Showing results 1-20

Sr Case Analyst information

See salary details

$39K

$82.7K

$134.5K

How much do sr case analyst jobs pay per year?

As of Jul 26, 2026, the average yearly pay for sr case analyst in the United States is $82,660.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What is the difference between Sr Case Analyst vs Case Manager?

AspectSr Case AnalystCase Manager
Required CredentialsBachelor's degree, industry certificationsBachelor's degree, relevant certifications often preferred
Work EnvironmentCorporate, insurance, healthcare settingsHealthcare, social services, insurance sectors
Employer & Industry UsageInsurance companies, healthcare providers, legal firmsHospitals, social service agencies, insurance firms
Common Search & ComparisonYesYes

The main difference between a Sr Case Analyst and a Case Manager lies in their focus and responsibilities. A Sr Case Analyst typically conducts detailed case reviews, data analysis, and supports decision-making processes, often working in corporate or insurance environments. In contrast, a Case Manager actively manages client cases, coordinates services, and advocates for clients' needs, primarily in healthcare or social services. Both roles require similar credentials but differ in their day-to-day functions and work settings.

More about Sr Case Analyst jobs
What cities are hiring for Sr Case Analyst jobs? Cities with the most Sr Case Analyst job openings:
What states have the most Sr Case Analyst jobs? States with the most job openings for Sr Case Analyst jobs include:
Infographic showing various Sr Case Analyst job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Hybrid job distribution, with an average salary of $82,660 per year, or $39.7 per hour.
Senior Case Analyst

Full-time

Posted 10 days ago


Western & Southern Financial Group rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

48th of 298 rated insurance


Job description

OverviewAnalyzes, researches, interprets and authorizes nonforfeiture options, premium income, second-level unique contract changes and New Business applications. Responsible for making informed decisions and manually calculating fund values for interest-sensitive products. Fosters and supports associates at the Processor, Specialist and Analyst levels to ensure accuracy and provide training when necessary. Must possess a complete understanding of accounting controls. Provides superior-level support to clients, agents, district offices and internal customers. Works with minimal supervision and is empowered to make an established range of decisions, escalating issues to the manager when necessary and providing updates on a regular basis.ResponsibilitiesWhat you will do:
  • May Include - Depending on Assigned Area: Analyzes and approves cases from Underwriter, reviews for completeness and accuracy. Codes appropriate system to issue the case within established time service and quality guidelines. Analyzes and makes decisions on exception processing where precedent has not yet been established to ensure that we maintain compliance with privacy guidelines, legal guidelines, SEC guidelines and Tax Ramifications. Identifies the cause of the exception, and determines the appropriate course of action needed to correct the master record. Supports tax compliance by calculating withholding, updating cost basis, preparing statements, reporting and processing tax transactions, and answering client questions. Performs all refund transactions and manually updates policy records to reflect accurate information including paid-to dates, premium amounts and draft information. Must have a complete understanding of the alternative solutions for a client including check by mail, EFT transfer, WIRE transfer and the accounting involved in completing each task. Manually calculates policy values through specialized software programs and actuarial formulas to determine past, present and future values that are not available via the mainframe. Must possess a complete understanding of accounting controls and Western & Southern Life products in order to accurately calculate values. Reconciles and balances daily, weekly and monthly accounting ledgers directly impacted by processing team. Must have a complete understanding of the accounting involved in the processing area when handling NSF back ups, premium changes and supplemented premiums with dividends, loans, partial surrenders and credit card payments in order to successfully resolve accounting discrepancies. Reviews and approves complex divorce decrees, guardianship papers and power of attorneys, collateral assignments, trust agreements and court orders to determine if the documents authorize the requestor to initiate disbursements and/or contract changes on the policy.
  • Will Include - Regardless of Assigned Area: Collaborates with multiple areas to understand changes in the industry and the impact on our functions to include but not limited to Insurance Operations, Agency, Actuarial, Technical Support, Auditing and Law. Conducts training with Specialist and Processor to ensure accuracy. Must possess knowledge and ability to present job-specific instruction regarding Policy Service functions including but not limited to policy changes, non-forfeiture options, special mode premium income and disbursements. Analyzes situations where the system will not produce an automated notification and details the constraints for the Technical Consultant. Must have expert knowledge in recreating manual notifications, and meeting all deadlines to ensure client has ample time to remit response. Provides superior customer service to internal and external customers offering solutions to each on non-automated processing while adhering to Company guidelines.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
Qualifications
  • High School Diploma - Required
  • Some college work - Preferred
  • Experience identifying and resolving problems where independent decision-making and self-initiative were demonstrated. - Required
  • Demonstrated experience maintaining a calm and professional demeanor when handling stressful situations. - Required
  • Demonstrated experience effectively handling customers and providing excellent service. - Required
  • Proven experience handling multiple duties and completing tasks accurately and on a timely basis. - Required
  • Working knowledge of a minimum of two systems to include but not limited to MDOCS, BACC, PAC, PRIDE, ADMI, ALIS or JEM or comparable systems with the ability to transition between environments. -
  • Advanced knowledge of mathematics and principles behind monetary transactions. Advanced knowledge of reconciling and balancing accounting transactions. -
  • Proven strong analytical skills, including demonstrated experience identifying and quantifying problems and providing effective resolutions. -
  • Must demonstrate strong attention to detail with excellent organizational skills. -
  • Possesses and displays excellent verbal and written communication skills with the ability to convey/present information to internal and external customers in a clear, focused and concise manner while following proper rules of punctuation, dictation and style. -
  • Must cite examples of working independently and consistently meeting productivity and quality goals. -
  • Working knowledge of word processing and spreadsheet applications. -
  • Working knowledge of an email system -
  • Proven success in a Specialist and/or Analyst role and/or comparable position. Ability to make repetitive motions of the wrists, hands and/or fingers. -
Work Setting/Position Demands:
  • Works in an office setting and remains in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
  • Requires the ability to verbally communicate and exchange accurate information to customers and associates on a regular basis.
  • Requires visual acuity to read and interpret a variety of correspondence, procedures, reports and forms via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery (including inspection); using measurement devices continuously. Visual acuity is required to determine accuracy, neatness, and thoroughness of work assigned.
  • Requires the ability to prepare written correspondence, reports and forms using prescribed formats and conforming to rules of punctuation, grammar, diction, and style on a regular basis.
  • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
  • Performs substantial movement of wrists, hands, and fingers for continuous computer work.
  • Extended hours required during peak workloads or special projects/events.
Travel Requirements:
  • None
Employment Type: FULL_TIME

What Western & Southern Financial Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom