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Springshare Jobs in Tennessee (NOW HIRING)

Library Assistant 2

Blountville, TN · On-site

$30K - $35K/yr

Maintain and compile selected statistics and generate specific reports utilizing the Library's automation system (ALMA), Springshare's LibInsight, and various vendor reporting tools * Help process ...

Springshare information

What is Springshare?

Springshare is a company that provides web-based software solutions for libraries and educational institutions. Its most popular products include LibGuides, LibAnswers, LibCal, and other tools designed to help libraries manage resources, create research guides, handle reference questions, and coordinate events. Springshare's platforms are widely used for enhancing library services, improving user engagement, and streamlining staff workflows. The tools are cloud-based and can be customized to fit the needs of different organizations.

What are the key skills and qualifications needed to thrive as a Springshare specialist?

To thrive as a Springshare Specialist, you need expertise in library science, information management, and digital resource organization, often supported by experience in academic or public libraries. Familiarity with Springshare tools like LibGuides, LibAnswers, and LibCal, as well as skills in content management systems and basic web design, is typically required. Excellent communication, problem-solving, and training abilities help you collaborate with library staff and support users effectively. These skills ensure optimal use of Springshare platforms, enhancing library services and user experience.

How does a Springshare specialist typically collaborate with librarians and academic staff to improve user engagement with library resources?

A Springshare Specialist often works closely with librarians, faculty, and IT staff to design, implement, and refine library guides, course materials, and communication tools using Springshare platforms like LibGuides or LibAnswers. They regularly gather feedback from end-users and colleagues to enhance usability, accessibility, and content relevance. Collaboration may involve conducting training sessions, troubleshooting issues, and recommending platform features that align with institutional goals, ensuring that library services remain user-focused and effective.

What is the difference between Springshare vs Librarian?

AspectSpringshareLibrarian
Required CredentialsTypically requires a degree in library science or related fieldUsually requires a master's degree in library science (MLS or MLIS)
Work EnvironmentSoftware development, product management, customer support in tech companiesPublic, academic, or special libraries, educational institutions
Employer & Industry UsageUsed by libraries and educational institutions for digital toolsEmployed by libraries, schools, universities, and government agencies
Common Search & Comparison IntentUnderstanding software solutions for librariesCareer options, job roles, and responsibilities in library science

Springshare is a software company providing digital tools for libraries, while librarians are professionals managing library services. Although both serve the library industry, Springshare focuses on product development, whereas librarians work directly with users and resources. The comparison highlights their different roles within the same industry.

Infographic showing various Springshare job openings in Tennessee as of August 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution.

$30K - $35K/yr

Other

Posted 8 days ago


Job description

Library Assistant 2
Job no: 504581
Work type: Staff Full-Time
Location: Blountville
Categories: Administration
Title: Library Assistant 2
Employee Classification: Clerical/Support
Institution: Northeast State Community College
Department: Library
Salary: $30,598 - $35,424, dependent on education and experience
Please use the Total Compensation Calculator found on the Northeast State Careers Page for a breakdown of the value of the benefits offered to employees of the college
Job Summary
Reporting to the Dean of the Library, the Library Assistant 2 is responsible for assisting patrons in a library environment as needed with basic information and services including online databases, the Library's catalog, and the internet. The Library Assistant 2 will also assist the Dean of the Library with clerical tasks and day-to-day operations such as processing travel claims, purchasing, managing requisitions, contracts, collecting statistics, and managing accessibility documentation.
Job Duties
  • Help staff a customer service desk to assist patrons in a library environment as needed with basic information and services including online databases, the Library's catalog, and the internet
  • Maintain and operate circulation services through the Library's automation system (ALMA) including checkout, renewal, and return of library materials
  • Maintain and compile selected statistics and generate specific reports utilizing the Library's automation system (ALMA), Springshare's LibInsight, and various vendor reporting tools
  • Help process books and periodicals; maintain areas of collection; support bibliographic maintenance procedures
  • Help train, schedule, and assign tasks to student workers and classified staff
  • Assist the Dean of the Library with clerical tasks and day-to-day operations such as processing travel claims, purchasing, managing requisitions, contracts, collecting statistics, and managing accessibility documentation
  • Complete other assignments as directed by supervision.
Minimum Qualifications
• Associate degree or higher from an accredited institution
• Two (2) years of office administration or secretarial experience
• Customer service experience
Preferred Qualifications
• Bachelor's degree from an accredited institution
• One (1) year or more of library work experience
• Experience with Banner and/or Jaggaer purchasing system
• Conversational ability or fluency in a language other than English
Knowledge, Skills, and Abilities
• Ability to establish and maintain an effective working relationship with students, faculty, other departments, and vendors
• Ability to work effectively in a team environment
• Excellent customer service skills
Additional Notes
  • Relocation assistance is not available for this position.
  • NeSCC will not offer H1B visa sponsorships for this position; applicants requiring sponsorship will not be considered.

For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-323-0204 or HRstaffing@northeaststate.edu.
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. If you are selected for an interview your references WILL be automatically contacted. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.
Advertised: 28 Jul 2026 Eastern Daylight Time
Applications close: 11 Aug 2026 Eastern Daylight Time
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