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About Us
Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development.
The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses.
Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For.
Job Summary
This position is responsible for all front-of-house operations, ensuring the safety, comfort, and overall experience of audience members from the lobby to the seating area. The House Manager serves as the primary liaison among audience services, the box office, and production staff. This position supports event production at Spivey Hall, the management and engagement of Spivey Hall ushers, and audience hospitality services for Spivey Hall patrons. The House Manager represents Clayton State University and Spivey Hall in a positive manner to a wide range of individuals and organizations and reports to the Director of Education and Community Engagement.
Responsibilities

• 40% - Manage the front-of-house operations of the Spivey Series, Spivey Hall Connects: Education & Community events, co-presentation events, Clayton State University Film, Communications, and Performing Arts Department events, and other Clayton State University department events that may include award ceremonies and lectures.
• 40% - Set up, operate, and organize volunteer usher staff and front-of-house equipment. This includes the use of online scheduling systems, Bluetooth ticket scanners, and other technology as needed.
• 10% - Provide audience hospitality services for visiting patrons, including ensuring ADA accommodations for individuals with disabilities and that spaces are clean and safe.
• 5% - In the absence of the Spivey Hall Production Manager or Spivey Hall Assistant Production Managers, supervise facility usage by event audiences, visiting artists, renters, and event organizers.
• 5% - Maintain up-to-date training in all safety procedures, including health (CPR, defibrillator), active shooter, weather, and other safety protocols.

Required Qualifications

• High school diploma.

Preferred Qualifications
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• Undergraduate credit hours, an associate degree, or a bachelor's degree in a performing arts-related field preferred.
• Experience with concert/theater front-of-house operations.
• Knowledge of classical, jazz, and/or world music.

Knowledge, Skills, & Abilities

• a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Excellent verbal and written communication skills, as well as strong interpersonal skills.
• Strong organizational skills.
• Ability to maintain a high level of accuracy while managing multiple tasks.
• Ability to represent Spivey Hall and Clayton State University effectively to a wide range of individuals and organizations.
• Ability to work collaboratively as a member of a team.
• Ability to work evenings and weekends.

USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Institutional Values
Clayton State University will have a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Our statement of core values is adaptability, collaboration, excellence, integrity, and people-centered. Each Clayton State University community member is responsible for demonstrating and upholding these standards. More details on Clayton State's Statement of Core Values and Code of Conduct can be found online at https://www.clayton.edu/strategic-plan/mission-vision-values and https://www.clayton.edu/human-resources/current-employees/resources-policies
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug and alcohol screening. Candidate must disclose potential, actual, or apparent conflicts of interest in compliance.
Offers are made expressly subject to the applicable federal and state laws, statutes, rules, and regulations of this institution and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Equal opportunity and decisions based on merit are fundamental values of Clayton State University and the University System of Georgia (USG). Clayton State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any Clayton State University program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.
Clery Disclosure
This position may be considered a Campus Security Authority, CSA. A Campus Security Authority is a Clery-specific term that encompasses certain departments, groups, and individual employees who have a duty to report crimes they become aware of, as defined by the Clery Act.