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Spectrum Jobs in Florida (NOW HIRING)

The Electromagnetic Spectrum Management (EMS) Technician provides technical expertise in the planning, coordination, analysis, and management of the electromagnetic spectrum to ensure mission success ...

Spectrum Analyst

Tampa, FL · On-site

$95 - $150/hr

The Electromagnetic Spectrum Management (EMS) Technician provides technical expertise in the planning, coordination, analysis, and management of the electromagnetic spectrum to ensure mission success ...

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Spectrum information

See Florida salary details

$17.1K

$51.4K

$78.5K

How much do spectrum jobs pay per year?

As of Aug 20, 2026, the average yearly pay for spectrum in Florida is $51,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,457.00 and $62,134.00 per year, depending on experience, location, and employer.

What are Spectrum jobs?

Spectrum jobs refer to employment positions at Spectrum, a telecommunications company that provides internet, television, and phone services across the United States. Jobs at Spectrum span a wide range of roles, including customer service representatives, field technicians, sales associates, network engineers, IT specialists, and corporate positions. Working at Spectrum typically offers competitive pay, benefits, and opportunities for career growth. Employees often receive training and support to advance within the company, making it a popular choice for those seeking stable employment in the telecommunications industry.

What are the key skills and qualifications needed to thrive as a Spectrum technician?

To thrive as a Spectrum Technician, you need a solid understanding of electronics, telecommunications systems, and troubleshooting, typically supported by a high school diploma or associate degree in a related field. Familiarity with cable testing equipment, signal analyzers, and industry certifications such as SCTE or CompTIA are often required. Strong customer service, problem-solving abilities, and effective communication make technicians stand out when working with clients in the field. These skills ensure reliable service installations, prompt issue resolution, and high customer satisfaction in a technically demanding environment.

What are some common challenges faced by customer service representatives at Spectrum, and how can new hires best prepare for them?

Customer Service Representatives at Spectrum often encounter challenges such as handling a high volume of customer inquiries, managing difficult or upset customers, and staying updated with frequent changes in products and services. New hires can best prepare by developing strong communication and problem-solving skills, familiarizing themselves with Spectrum’s offerings, and utilizing available training resources. Additionally, seeking support from experienced colleagues and participating in team meetings can help new employees adapt more quickly and deliver excellent service.

What is the difference between Spectrum vs Cable Technician?

AspectSpectrumCable Technician
CredentialsHigh school diploma, technical training, certificationsHigh school diploma, technical training, certifications
Work EnvironmentOffice, customer sites, technical facilitiesCustomer homes, technical sites
Industry UsageTelecommunications, internet, TV servicesTelecommunications, cable TV installation and repair
Common Search IntentCompany-specific roles, service provider jobsInstallation, troubleshooting, repair jobs

Both Spectrum and Cable Technician roles require similar credentials and work environments, focusing on telecommunications and cable services. Spectrum is a specific company, while Cable Technician is a broader job title used across multiple providers. The roles often overlap in duties like installation and troubleshooting, but Spectrum positions are tied to the company's specific operations and policies.

Is Spectrum a good job to work for?

Spectrum offers a range of roles, including customer service, technical support, and installation positions, often requiring strong communication and technical skills. Employee experiences vary, with some citing good benefits and opportunities for advancement, while others mention demanding schedules and high performance expectations.

What are the most commonly searched types of Spectrum jobs in Florida?

The most popular types of Spectrum jobs in Florida are:

What are popular job titles related to Spectrum jobs in Florida?

For Spectrum jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Spectrum jobs in Florida look for?

The top searched job categories for Spectrum jobs in Florida are:

What cities in Florida are hiring for Spectrum jobs?

Cities in Florida with the most Spectrum job openings:

Infographic showing various Spectrum job openings in Florida as of August 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% In-person job distribution, with an average salary of $51,370 per year, or $24.7 per hour.

Business Technical Support I, Spectrum Business

SPECTRUM

Orlando, FL

$21.60/hr

Full-time

Posted 5 days ago


Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 614 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

How can your technical skills help mid and large business clients achieve reliable connectivity at Spectrum? As a Business Technical Support agent, you will be the primary contact for clients using Spectrum’s data, voice, video and managed services. Working alongside internal teams, you will resolve issues quickly and uphold service standards that keep business operations running smoothly.


How You’ll Make an Impact

  • Serve as the main point of contact for mid and large business clients, managing communications and escalations for Spectrum’s data, voice, video and managed services
  • Respond to client issues reported through phone, trouble tickets, email and portals, consistently meeting established quality and productivity benchmarks
  • Document technical issues in Spectrum’s systems and coordinate fixes with internal and external teams
  • Support clients on network technologies including Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security and Managed WiFi
  • Troubleshoot incidents involving WAN/LAN topologies, fiber and voice technologies, plus large corporate hardware and software environments
  • Maintain accurate client records in relevant tools and systems
  • Advocate for client issues, track escalations and provide timely updates during service-impacting events

Working Conditions

  • Office-based environment

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s or associate degree in a technical field or equivalent education and training

Experience

  • 3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
  • 0-1+ years’ experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
  • 0-1+ years network troubleshooting in a 24x7 Operations Center

Skills

  • Ability to read, write, speak and understand English
  • Ability to deliver excellent client service
  • Ability to identify, analyze and troubleshoot technical issues efficiently
  • Ability to isolate equipment, facility and network component problems
  • Ability to prioritize, organize and follow established procedures
  • Sound judgment and initiative
  • Ability to master technical support tools and systems
  • Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
  • Knowledge of Windows, Word, Excel and Outlook
  • Knowledge of coax and fiber technologies
  • Adherence to company policies, procedures and standards

Preferred Qualifications

Education

  • Cisco or Juniper Certification such as CCENT, CCNA, JCNIA, JNCSP or equivalent

#LI-EW1
CRP101 2026-80368 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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Benefits

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US