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Spectrum Customer Service Jobs in Roxboro, NC (NOW HIRING)

... partners with Sales, Service, and Product teams to deliver pre-sales support, customer ... spectrometry, liquid chromatography (LC-MS), and other analytical techniques with strong ...

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... Background of superior customer service by managing key relationships with facility stakeholders

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... Background of superior customer service by managing key relationships with facility stakeholders

Senior Software Engineer

Durham, NC

$118K - $156K/yr

... services such as Redshift Redshift spectrum and RDS, data technologies such as Pandas, NumPy ... Customer focus with the emotional intelligence to collaborate with users to gather requirements to ...

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Spectrum Customer Service information

See Roxboro, NC salary details

$8

$16

$23

How much do spectrum customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for spectrum customer service in Roxboro, NC is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.41 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in Roxboro, NC?

For Spectrum Customer Service jobs in Roxboro, NC, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in Roxboro, NC look for?

The top searched job categories for Spectrum Customer Service jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Spectrum Customer Service jobs?

Cities near Roxboro, NC with the most Spectrum Customer Service job openings:

Infographic showing various Spectrum Customer Service job openings in Roxboro, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,394 per year, or $16.5 per hour.

Application Support Scientist

Danaher

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Key responsibilities

  • Support LC-MS product demonstrations and showcase workflows to customers.

  • Provide on-site training on SCIEX hardware and software platforms and offer ongoing support to ensure customer satisfaction.

  • Collaborate with sales and product teams to identify growth areas and develop application solutions.


Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

191st of 545 rated manufacturers


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

The Application Scientist supports LC-MS product demonstrations, application development, technical training, and customer-facing activities within the Clinical and Forensics markets. This role contributes to the success of SCIEX's accurate mass product portfolio and partners with Sales, Service, and Product teams to deliver pre-sales support, customer presentations, and technical expertise

This position reports to the Sr Manager, Application Support and is part of the North America Applications team located in Marlborough, MA or Golden, CO and will be an on-site role.

In this role, you will have the opportunity to:

  • Prepare and deliver customer demonstrations showcasing SCIEX LC/MS products and workflows. Provide on-site training for customers on SCIEX hardware and software platforms and offer ongoing support to ensure customer satisfaction and product efficiency.
  • Work with business and sales units to pinpoint areas needing growth, identifying key application areas.
  • Investigate and develop comprehensive solutions (including sample preparation, analytical methods, and reporting) for internal use or customer deployment and collaborate with colleagues in different regions to develop a full suite of application solutions.
  • Assist in defining and developing new hardware and software products, thoroughly test these new products within both the nominal and accurate mass product portfolio.
  • Participate in scientific conferences, seminars, and training programs to stay updated and contribute to the scientific community.

The essential requirements of the job include

  • Bachelor's, Master's, or Ph.D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field
  • 2+ Experience with mass spectrometry, liquid chromatography (LC-MS), and other analytical techniques with strong understanding of method development, validation, and troubleshooting for LC-MS/MS methods
  • Ability to present scientific data clearly to diverse audiences and build strong relationships with customers and internally within SCIEX
  • Proven capacity to troubleshoot instrumentation and application-related issues
  • Experienced with small molecule quantitation on triple quadrupoles

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

  • The job function includes up to 50% of travel in North America if based local to the demo sites in Marlborough, MA or Golden, CO. If based remotely, job function includes travel up to 75%.
  • Possess a current driver license with an acceptable driving record.

It would be a plus if you also possess previous experience in:

  • Using SCIEX instrumentation and software
  • Knowledge of clinical market trends, assays, and laboratory workflows and Prior experience working in a University Core Facility
  • Experience in training and supporting customers on instrumentation and software

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

The annual salary range OR the hourly range for this role is $74k-$92K This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


The U.S. EEO posters are available here.


For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.


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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984