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Customer Service Assistant Jobs in Roxboro, NC (NOW HIRING)

Ahold Delhaize

PT Customer Service Leader (477287)

Durham, NC · On-site

$16.75 - $23/hr

Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End Reports To: Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly ...

Sherwin-Williams

Customer Service Specialist

Durham, NC · On-site

$18.30/hr

  • Medical

  • Retirement

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Costco Wholesale Corporation

Food Service Assistant

Durham, NC

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Costco Wholesale Corporation

Food Service Assistant

Durham, NC · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Ferraro Foods

Customer Service Representative

Mebane, NC · On-site

$16.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative At Ferraro Foods, our Customer Service team does more than process ... Maintain consistent communication with customers, including follow-up on open items * Assist with ...

Kimbrell's Home Furnishings

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and assist with promotions, events, and business development efforts · Assist customers with ... customer service and interpersonal skills · Excellent communication and relationship-building ...

Kimbrell's Furniture

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... assist with promotions, events, and business development efforts • Assist customers with ... service and interpersonal skills • Excellent communication and relationship-building abilities ...

gpac

Customer Service Representative

Butner, NC · On-site

$12 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Billing Support: Assist customers with billing questions, discrepancies, and payment processing, coordinating with the billing department as needed. * Service Coordination: Work closely with the ...

gpac

Customer Service Representative

Mebane, NC · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Billing Support: Assist customers with billing questions, discrepancies, and payment processing, coordinating with the billing department as needed. * Service Coordination: Work closely with the ...

gpac

Customer Service Representative

Rougemont, NC · On-site

$10.75 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Billing Support: Assist customers with billing questions, discrepancies, and payment processing, coordinating with the billing department as needed. * Service Coordination: Work closely with the ...

Domino's Pizza

CSR

Yanceyville, NC · On-site

$12 - $16.25/hr

We're looking for enthusiastic customer service representatives who have great people skills! With ... skills to assist customers and collaborate with coworkers while processing orders both over the ...

Domino's Pizza

CSR

Yanceyville, NC · On-site

$12 - $16.25/hr

We're looking for enthusiastic customer service representatives who have great people skills! With ... skills to assist customers and collaborate with coworkers while processing orders both over the ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Roxboro, NC

Customer Service Assistant information

See Roxboro, NC salary details

$10

$17

$24

How much do customer service assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service assistant in Roxboro, NC is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Roxboro, NC?

The most popular types of Customer Service jobs in Roxboro, NC are:

What are popular job titles related to Customer Service Assistant jobs in Roxboro, NC?

For Customer Service Assistant jobs in Roxboro, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Roxboro, NC look for?

The top searched job categories for Customer Service Assistant jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Customer Service Assistant jobs?

Cities near Roxboro, NC with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Roxboro, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,641 per year, or $17.6 per hour.

PT Customer Service Leader (542512)

Ahold Delhaize

Durham, NC

$16.75 - $23/hr

Part-time

Posted 4 days ago

Ahold Delhaize USA rating

6.0

Company rating: 6.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

59th of 122 rated grocery stores

Job description

JOB DESCRIPTION

Count on me - We know what to do, we make it easy, we do our part and we care!

 

Job Title: Customer Service Leader - Office Assistant

Success Factors Job Code: 1300434

Department:  Front End

Reports To: Customer Service Manager

Primary Purpose:

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties and Responsibilities:

  • Smile and provide prompt, accurate and friendly service while engaging  customers to create a positive shopping experience
  • Greet each customer and uses his or her name whenever possible
  • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
  • Check the bottom of every cart and under all baby seats  for items before completing an order
  • Follow correct bagging procedures for the correct use of bags by type
  • Scan customers' order and handles the payment transaction, per standard practice
  • Avoid personal conversations with other associates when customers are present
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
  • Follow procedures for refunds and error correction
  • Make every attempt to maintain accurate cash control
  • Follow procedures and performs overrides
  • Identify customers needing assistance and offers to take the customer's order to their car
  • Maintain alertness and calls for assistance when needed to service customers per service standards
  • Check prices quickly and accurately
  • Is courteous and helpful to other associates
  • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Report any register malfunction to the Customer Service Manager or MOD
  • Ensure the MVP savings center KIOSK is filled with paper and properly working
  • Adhere to all company guidelines, policies and standard practices
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Notify QA of any cleaning issues or maintenance required on front end
  • Successfully complete computer based training (CBT) and training aid courses
  • Perform all other duties as assigned

Qualifications:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check ID cards, checks, invoices and other written documents
  • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

 

 

08/24/2021:  Change in job code from 406/407 to SF job code 1300434

JOB DESCRIPTION

Count on me - We know what to do, we make it easy, we do our part and we care!

 

Job Title: Customer Service Leader - Office Assistant

Success Factors Job Code: 1300434

Department:  Front End

Reports To: Customer Service Manager

Primary Purpose:

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties and Responsibilities:

  • Smile and provide prompt, accurate and friendly service while engaging  customers to create a positive shopping experience
  • Greet each customer and uses his or her name whenever possible
  • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
  • Check the bottom of every cart and under all baby seats  for items before completing an order
  • Follow correct bagging procedures for the correct use of bags by type
  • Scan customers' order and handles the payment transaction, per standard practice
  • Avoid personal conversations with other associates when customers are present
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
  • Follow procedures for refunds and error correction
  • Make every attempt to maintain accurate cash control
  • Follow procedures and performs overrides
  • Identify customers needing assistance and offers to take the customer's order to their car
  • Maintain alertness and calls for assistance when needed to service customers per service standards
  • Check prices quickly and accurately
  • Is courteous and helpful to other associates
  • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Report any register malfunction to the Customer Service Manager or MOD
  • Ensure the MVP savings center KIOSK is filled with paper and properly working
  • Adhere to all company guidelines, policies and standard practices
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Notify QA of any cleaning issues or maintenance required on front end
  • Successfully complete computer based training (CBT) and training aid courses
  • Perform all other duties as assigned

Qualifications:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check ID cards, checks, invoices and other written documents
  • BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

 

 

08/24/2021:  Change in job code from 406/407 to SF job code 1300434

JOB DESCRIPTION

Count on me - We know what to do, we make it easy, we do our part and we care!

 

Job Title: Customer Service Leader - Office Assistant

Success Factors Job Code: 1300434

Department:  Front End

Reports To: Customer Service Manager

Primary Purpose:

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties and Responsibilities:

  • Smile and provide prompt, accurate and friendly service while engaging  customers to create a positive shopping experience
  • Greet each customer and uses his or her name whenever possible
  • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
  • Check the bottom of every cart and under all baby seats  for items before completing an order
  • Follow correct bagging procedures for the correct use of bags by type
  • Scan customers' order and handles the payment transaction, per standard practice
  • Avoid personal conversations with other associates when customers are present
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
  • Follow procedures for refunds and error correction
  • Make every attempt to maintain accurate cash control
  • Follow procedures and performs overrides
  • Identify customers needing assistance and offers to take the customer's order to their car
  • Maintain alertness and calls for assistance when needed to service customers per service standards
  • Check prices quickly and accurately
  • Is courteous and helpful to other associates
  • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Report any register malfunction to the Customer Service Manager or MOD
  • Ensure the MVP savings center KIOSK is filled with paper and properly working
  • Adhere to all company guidelines, policies and standard practices
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Notify QA of any cleaning issues or maintenance required on front end
  • Successfully complete computer based training (CBT) and training aid courses
  • Perform all other duties as assigned

Qualifications:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
  • Use hands to frequently/continuously handle currency (...

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