... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
... assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss ...
Assistant Manager
Oxford, NC · On-site
Medical
Dental
Retirement
PTO
Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...
Assistant Manager
Oxford, NC · On-site
Medical
Dental
Retirement
PTO
Monitor sales activity and provide guidance to associates to deliver excellent customer service * Assist with inventory control, inventory transactions, and shrink prevention efforts * Ensure ...
Part-Time Customer Service Representative
Mebane, NC · On-site
$19 - $21/hr
Using our customized software platform and GPS to guide you in the process, your customer service skills, confidence, and ability to problem solve will assist the entire team in exceeding ...
Part-Time Customer Service Representative
Mebane, NC · On-site
$19 - $21/hr
Using our customized software platform and GPS to guide you in the process, your customer service skills, confidence, and ability to problem solve will assist the entire team in exceeding ...
Bilingual Multi-Location Customer Service Specialist (Spanish)
Durham, NC · On-site
$19.30/hr
Medical
Retirement
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Bilingual Multi-Location Customer Service Specialist (Spanish)
Durham, NC · On-site
$19.30/hr
Medical
Retirement
Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Customer Service Associate I
Roxboro, NC · On-site
$10.75 - $14.75/hr
Medical
Dental
Vision
Retirement
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
Customer Service Associate I
Roxboro, NC · On-site
$10.75 - $14.75/hr
Medical
Dental
Vision
Retirement
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
Customer Service Associate I
Creedmoor, NC · On-site
$10.50 - $14.25/hr
Medical
Dental
Vision
Retirement
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
Customer Service Associate I
Creedmoor, NC · On-site
$10.50 - $14.25/hr
Medical
Dental
Vision
Retirement
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
Customer Service Associate I
Henderson, NC · On-site
$13.50 - $18.75/hr
Medical
Dental
Vision
Retirement
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
Customer Service Associate I
Henderson, NC · On-site
$13.50 - $18.75/hr
Medical
Dental
Vision
Retirement
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
Customer Service Associate I
Creedmoor, NC · On-site
$10.50 - $14.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Creedmoor, NC · On-site
$10.50 - $14.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Danville, VA · On-site
$14.50 - $20/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Danville, VA · On-site
$14.50 - $20/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
South Boston, VA · On-site
$13 - $17.75/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
South Boston, VA · On-site
$13 - $17.75/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
$14.50 - $20/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
$14.50 - $20/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Oxford, NC · On-site
$13.25 - $18.50/hr
Medical
Dental
Vision
Retirement
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
Customer Service Associate I
Oxford, NC · On-site
$13.25 - $18.50/hr
Medical
Dental
Vision
Retirement
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...
Customer Service Associate I
Danville, VA · On-site
$14.50 - $20/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Danville, VA · On-site
$14.50 - $20/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Mebane, NC · On-site
$12.50 - $17.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Mebane, NC · On-site
$12.50 - $17.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Durham, NC · On-site
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Durham, NC · On-site
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
South Boston, VA · On-site
$13 - $17.75/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
South Boston, VA · On-site
$13 - $17.75/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Mebane, NC · On-site
$12.50 - $17.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Mebane, NC · On-site
$12.50 - $17.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Durham, NC · On-site
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Associate I
Durham, NC · On-site
$14 - $19.25/hr
Medical
Dental
Vision
Retirement
Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Customer Service Assistant information
See Roxboro, NC salary details
$10.36 - $11.67
2% of jobs
$11.67 - $12.98
6% of jobs
$12.98 - $14.28
12% of jobs
$14.77 is the 25th percentile. Wages below this are outliers.
$14.28 - $15.59
13% of jobs
$15.59 - $16.90
14% of jobs
The median wage is $17.14 / hr.
$16.90 - $18.21
17% of jobs
$19.45 is the 75th percentile. Wages above this are outliers.
$18.21 - $19.51
12% of jobs
$19.51 - $20.82
9% of jobs
$20.82 - $22.13
9% of jobs
$22.13 - $23.43
4% of jobs
$23.43 - $24.74
3% of jobs
$10
$17
$24
How much do customer service assistant jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for customer service assistant in Roxboro, NC is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.10 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?
To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.
What is a customer service assistant?
A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.
What is a customer service assistant?
A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.
What are some common challenges faced by customer service assistants, and how can they be managed effectively?
Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.
Is remote customer service assistant a stressful job?
Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Roxboro, NC?
The most popular types of Customer Service jobs in Roxboro, NC are:
What are popular job titles related to Customer Service Assistant jobs in Roxboro, NC?
For Customer Service Assistant jobs in Roxboro, NC, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Roxboro, NC look for?
The top searched job categories for Customer Service Assistant jobs in Roxboro, NC are:
What cities near Roxboro, NC are hiring for Customer Service Assistant jobs?
Cities near Roxboro, NC with the most Customer Service Assistant job openings:
Full-time
Re-posted yesterday
Harris Teeter rating
6.3
Based on 867 frontline employees who took The Breakroom Quiz
45th of 122 rated grocery stores
Job description
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor
monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire
orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds
and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those
an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually
moderate.
monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
SUPERVISORY SKILLS. Commitment to unparalleled customer service; excellent communication and interpersonal skills; willingness and desire to advance stores current position in the community through involvement in local activities; willingness to participate in customer service training and orientation and to work with the team to increase customer satisfaction and sales; flexible enough to manage multiple tasks; work effectively under pressure and with distractions; demonstrate patience when interacting with the Customer Service associates and customers.
EDUCATION AND/OR EXPERIENCE. High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
PERSONAL SKILLS. Commitment to unparalleled customer service. Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
COMPUTER SKILLS. To perform this job successfully, an individual should have knowledge of HT Internet software; E-mail; Inventory software; Spreadsheet software and Word Processing software.
MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, TRAINING Complete Company's training including but not limited to: new hire
orientation, customer service network, safety, customer service clerk technical skills, floor monitor technical skills, and Department manager training.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 25 pounds and reach 6 to 48 inches, and occasionally lift and/or move up to 40 pounds
and reach from 6 to 72 inches. Specific vision abilities required by this job include close vision, and depth perception.
WORK ENVIRONMENT. The work environment characteristics described here are representative of those
an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet and/or humid conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme cold. The noise level in the work environment is usually
moderate.
What Harris Teeter employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Harris Teeter
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Matthews, NC, US
Year founded
1936