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Spectrum Customer Service Representative Jobs in Georgia

American Leak Detection

Customer Service Representative

Woodstock, GA · On-site

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative at American Leak Detection of Atlanta is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily ...

Aaron Plumbing

Customer Service Representative

Suwanee, GA · On-site

$17 - $20/hr

Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a part-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Thomson, GA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Newnan, GA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Commerce, GA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Fort Valley, GA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Mcdonough, GA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Winder, GA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Dublin, GA · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Columbus, GA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

Sunset Finance

CUSTOMER SERVICE REPRESENTATIVE

Mcdonough, GA · On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

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All JobsSpectrum Customer Service Representative JobsSpectrum Customer Service Representative Jobs in Georgia

Spectrum Customer Service Representative information

See Georgia salary details

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How much do spectrum customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for spectrum customer service representative in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Spectrum Customer service representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

What are some common challenges faced by Spectrum Customer service representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Is Spectrum Customer Service Representative call center a good job?

A Spectrum Customer Service Representative call center job involves assisting customers with service issues, billing, and technical support, often requiring strong communication skills and familiarity with company systems. The role typically offers full-time hours, training, and opportunities for advancement, but may involve high call volumes and repetitive tasks. Overall, it can be a stable entry-level position for those interested in customer service careers.

What are popular job titles related to Spectrum Customer Service Representative jobs in Georgia?

For Spectrum Customer Service Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service Representative jobs in Georgia look for?

The top searched job categories for Spectrum Customer Service Representative jobs in Georgia are:

What cities in Georgia are hiring for Spectrum Customer Service Representative jobs?

Cities in Georgia with the most Spectrum Customer Service Representative job openings:

Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Customer Service Representative

American Leak Detection of Greater Atlanta

Woodstock, GA • On-site

$14.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

The Customer Service Representative at American Leak Detection of Atlanta is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Atlanta area.
Benefits for our Customer Service Reps (CSRs):
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Customer Service Reps (CSR) Core Responsibilities:
  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday, occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:
  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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