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Spectrum Customer Service Representative Jobs in Georgia

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Spectrum Customer Service Representative information

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$8

$15

$22

How much do spectrum customer service representative jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for spectrum customer service representative in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service Representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What does a customer service representative do at Spectrum?

A Spectrum customer service representative assists customers with billing, technical issues, service inquiries, and account management. They communicate via phone, chat, or in person, using company systems and tools to resolve problems efficiently and ensure customer satisfaction.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What is the starting pay for Spectrum?

The starting pay for a Spectrum Customer Service Representative typically ranges from $15 to $20 per hour, depending on location and experience. The role often includes training and may offer additional benefits such as bonuses or incentives based on performance.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Is getting hired at Spectrum hard?

Getting hired as a Spectrum Customer Service Representative typically involves a standard application process, including submitting an online application, passing a skills assessment, and completing an interview. Candidates should demonstrate good communication skills and customer service experience, but the hiring process is generally straightforward and based on meeting the company's requirements. Competition may vary depending on location and availability of positions.

What are the key skills and qualifications needed to thrive as a Spectrum Customer Service Representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

How much do Spectrum customer service reps make?

Spectrum customer service representatives typically earn an average hourly wage of around $15 to $20, which can translate to approximately $30,000 to $40,000 annually for full-time roles. Compensation may vary based on experience, location, and performance, and the role often requires strong communication skills and familiarity with customer service tools.
What are popular job titles related to Spectrum Customer Service Representative jobs in Georgia? For Spectrum Customer Service Representative jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Spectrum Customer Service Representative jobs in Georgia look for? The top searched job categories for Spectrum Customer Service Representative jobs in Georgia are:
What cities in Georgia are hiring for Spectrum Customer Service Representative jobs? Cities in Georgia with the most Spectrum Customer Service Representative job openings:
Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in Georgia as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.
CSR / Customer Service Rep

CSR / Customer Service Rep

JN Electrical Temperature Control, Inc.

Bowersville, GA • On-site

$12 - $22/hr

Full-time

PTO

Posted 7 days ago

Job description

JN Electrical Temperature Control in Bowersville, GA is calling all go-getters to apply to join our amazing team as a full-time CSR / Customer Service Rep!


WHY YOU SHOULD JOIN OUR TEAM

We are a leading company that cares about its employees. We pay our CSR / Customer Service Reps a competitive wage of $12 - $22 per hour, dependent upon personal mindset and skillset. Additionally, we offer our CSR / Customer Service Reps the opportunity to receive a performance bonus. Our team also enjoys great benefits, including paid time off (PTO), birthdays off, a flexible schedule, personal growth opportunities, and a caring team. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!


ABOUT JN ELECTRICAL TEMPERATURE CONTROL

Since 1997, we've specialized in creating and designing home comfort solutions that guarantee greater efficiency and customer satisfaction. Our customers can feel the difference with our comfort services that include heating, air conditioning, indoor air quality, and electrical systems. With our team of professionals, we provide services that allow families to stay healthy and comfortable all year long. Our entire company works hard to make our customers' experience with us hassle-free and enjoyable. From the professionalism of our sales engineers to the commitment of our field personnel, we are dedicated to delivering nothing but the best. Our commitment has been appreciated numerous times with the National Comfort Team award for Contractor of the Year, Johnstone Silver Award for Coleman HVAC Systems, National Comfort Institute: David Debien award for Technical Excellence, and more!

We are an established home services contracting company that truly cares about our employees. Our team enjoys working with a company that encourages infinite growth while providing the opportunity to make a real difference in the lives of others. We are an incredibly supportive team that strives to help each other succeed. Our goal is to build a company where employees are passionate and enthusiastic about life and work, which is why we offer great benefits, excellent perks, a positive culture, plenty of growth opportunities, and a work-life balance.


ARE YOU A GOOD FIT?

Ask yourself: Can you effectively prioritize multiple tasks and stay organized? Do you have great communication skills? Are you professional and polite? If yes, you might just be perfect for this scheduling position! If so, please consider applying for this CSR / Customer Service Rep position today!


YOUR LIFE AS CSR / CUSTOMER SERVICE REP

As a CSR / Customer Service Rep, you schedule service calls and create work orders for the technicians in our computer system. Second, you maintain the dispatch board and filing system while you dispatch the technicians. When information is received after installation, you schedule any necessary return trips, file the work orders, and update the service database. Finally, you provide the accounting department with maintenance contract billing information. You enjoy exceeding our customers' expectations for quality and value!

SERVICE AREAS

Employees are expected to work and commute to the following areas, alongside Bowersville:

  • Athens, GA 30601
  • Anderson, SC 29621

WHAT WE NEED FROM YOU

  • Computer literacy
  • Phone skills

Strong interpersonal skills are preferred. If you can meet these requirements and perform this CSR job as described above, we would be happy to have you as part of our team!