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Spectrum Call Center Jobs in Kentucky (NOW HIRING)

AzCEP

$230 - $300/hr

Full-spectrum OB/GYN practice with approximately 3,000 annual deliveries * Newly built clinic and ... Shared call rotation with manageable frequency * Advanced practice provider support to help balance ...

New

Srobotics

$250 - $450/hr

Minimal call responsibilities and a strong support infrastructure * Opportunities for leadership ... Full-spectrum breast surgery practice * Formal fellowship training in Breast Surgery and/or ...

New

Srobotics

$300 - $400/hr

An exciting opportunity for a Vascular Surgeon at a high-acuity, regional Level 1 Trauma Center in ... Call would be no more than 1 in 4 * Full spectrum care for: * Carotid Artery Disease * Peripheral ...

New

WhiteCoat Locums

Hospitalist Physician

Irvine, KY · On-site

This assignment offers full-spectrum inpatient responsibilities with independent call coverage and ... Center Epic EMR Clinical Responsibilities Daily inpatient rounding Admissions and discharges ...

Nysurgeon

$450 - $600/hr

This is an outstanding opportunity to become part of Texas Children's Heart Center, consistently ... Patients have access to a full spectrum of pediatric and adult services--including advanced non ...

Posted today

MedExcellence

Locum - Hospitalist - MD/DO

Irvine, KY · On-site

... Level IV Trauma Center located in the heart of Irvine, Kentucky. This facility provides ... Provide full-spectrum inpatient hospital coverage. * Deliver continuous 24-hour care, serving as ...

Abbott Laboratories

$61 - $123/hr

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... support call center, working with Abbott Diagnostics products, assays or instruments.* Travel up ...

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Spectrum Call Center information

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How much do spectrum call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for spectrum call center in Kentucky is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.68 per hour, depending on experience, location, and employer.

What is a Spectrum Call Center?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

What skills and qualifications are needed for a Spectrum Call Center position?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What are the typical career advancement opportunities for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What are popular job titles related to Spectrum Call Center jobs in Kentucky?

For Spectrum Call Center jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Spectrum Call Center jobs in Kentucky look for?

The top searched job categories for Spectrum Call Center jobs in Kentucky are:

What cities in Kentucky are hiring for Spectrum Call Center jobs?

Cities in Kentucky with the most Spectrum Call Center job openings:

Spectrum Call Center jobs near you
Infographic showing various Spectrum Call Center job openings in Kentucky as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $32,359 per year, or $15.6 per hour.

Customer Service Representative | SB Technical Support

Spectrum Business

Louisville, KY • On-site

Other

This job post has expired today. Applications are no longer accepted.

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 614 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies

Job description

Spectrum Customer Service Representative

Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you'll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum's commitment to service excellence.

Responsibilities

How You'll Make an Impact

  • Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues
  • Address billing inquiries and facilitate payment processing with accuracy and professionalism
  • Present and explain Spectrum products and services to customers to ensure they understand available options
  • Manage customer interactions efficiently, consistently delivering quality and integrity
  • Document all actions and updates to customer accounts clearly and thoroughly
  • Escalate complex customer issues to management or support teams as needed for resolution
  • Participate in coaching sessions to continuously improve customer service performance
  • Comply with Spectrum's policies, procedures and work schedules

Working Conditions

  • Work in normal office conditions
Qualifications

What You'll Bring to Spectrum

Required Qualifications

Education

  • High school diploma or equivalent

Experience

  • Experience providing core technical support and customer service to external customers

Skills

  • Ability to read, write, speak and understand English

Preferred Qualifications

Experience

  • 6+ months of customer service or related experience
  • 6+ months of core technical support experience
  • 6+ months of heavy volume phone experience
  • 6+ months of working with computers and software applications
  • Experience working in cable operations or telecommunications call center

Skills

  • Ability to navigate multiple systems, applications, and tools while handling calls and maintaining a high standard of customer service
  • Ability to handle multiple tasks
  • Strong organization and time management skills
  • Proven interpersonal skills
  • Proficiency with PCs, Microsoft Office Suite and general intranet navigation

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Spectrum logo

About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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