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Spanish English Customer Service information

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How much do spanish english customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for spanish english customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Spanish English Customer Service representative?

Spanish English Customer Service representatives are professionals who assist customers in both Spanish and English languages. They handle inquiries, resolve issues, and provide information about products or services over the phone, via email, or through chat. These representatives are bilingual and use their language skills to bridge communication gaps, ensuring that customers receive support in their preferred language. This role is essential in companies that serve diverse customer bases, helping to improve customer satisfaction and loyalty.

What are the main challenges faced by Spanish English Customer Service representatives and how can they effectively manage them?

Spanish English Customer Service representatives often handle a high volume of calls or messages and must seamlessly switch between both languages while maintaining professionalism and accuracy. Common challenges include managing difficult customer interactions, understanding cultural nuances, and ensuring clear communication to prevent misunderstandings. To manage these challenges effectively, representatives can rely on active listening skills, ongoing language and product training, and support from team leads or knowledge bases. Building strong communication skills and staying adaptable are key to success in this role.

What are the key skills and qualifications needed to thrive as a Spanish English Customer Service representative, and why are they important?

To thrive as a Spanish English Customer Service Representative, you need fluency in both Spanish and English, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic computer applications is commonly required. Excellent verbal communication, patience, and cultural sensitivity help you excel in handling diverse customer inquiries. These skills ensure effective support, customer satisfaction, and efficient resolution of issues across language barriers.

What is the difference between Spanish English Customer Service vs Spanish English Technical Support?

AspectSpanish English Customer ServiceSpanish English Technical Support
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, technical knowledge, troubleshooting skills
Work EnvironmentCall centers, remote customer supportCall centers, remote technical assistance
Employer & IndustryRetail, telecom, service providersIT, software, electronics companies
Search & Comparison IntentCustomer service roles in bilingual supportTechnical support roles for bilingual agents

Spanish English Customer Service focuses on assisting customers with general inquiries, billing, and product information, while Spanish English Technical Support involves troubleshooting technical issues and providing solutions. Both roles require bilingual skills and customer interaction, but technical support demands more technical knowledge and problem-solving abilities.

More about Spanish English Customer Service jobs

What cities are hiring for Spanish English Customer Service jobs?

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What states have the most Spanish English Customer Service jobs?

States with the most job openings for Spanish English Customer Service jobs include:

What job categories do people searching Spanish English Customer Service jobs look for?

The top searched job categories for Spanish English Customer Service jobs are:

Spanish English Customer Service jobs near you
Infographic showing various Spanish English Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Bilingual Spanish-English Customer Service

Mount Prospect, IL • On-site

Magnum Insurance Agency Co Inc
Insurance Services • 201 - 500 employees
Learn more about Magnum Insurance Agency Co Incexternal

$17.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

Customer Service / Sales Oriented (Bilingual Spanish & English)

Looking to jump start your professional career? Do you want to work in a dynamic, aggressive, growth-oriented company? Well, you are the right candidate for us.

**Full-time position* $17.50 - $18.50 per hour.

THE MAGNUM INSURANCE AGENCY LOCATED AT 1720 W ALGONQUIN RD MOUNT PROSPECT IL 60056 IS LOOKING FOR GREAT CUSTOMER SERVICE - SALES ORIENTED PEOPLE.

** Unlimited Earnings - You'll work on a very attractive hourly rate base plus bonuses, first year average earnings are around $50K with potential for year-up-to-year growth.

Requirements:

  • Bilingual Spanish - English
  • Computer skills
  • Ability to interact with diverse clients.
  • Demonstrate personal initiative and the ability to solve problems.
  • Flexible schedule to work Monday through Saturday.
  • Previous customer service experience preferred but not required.

Benefits include:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Personal and sick days paid.
  • Short-Term Disability Plan
  • Company Paid Life Insurance
  • 401(K) plan matches.
  • Accidental coverage
  • Paid Training

To apply please send your resume to HR@magnumia.com or call 1-773-290-2808, ask for Mr. Ceballos.

REPRESENTANTE DE SERVICIO AL CLIENTE/ORIENTACION VENTAS (BILINGÜE ESPANOL-INGLES)

¿Quieres empezar tu carrera profesional? ¿Quieres trabajar en una empresa dinámica, agresiva y orientada al crecimiento? Bueno, usted es el candidato adecuado para nosotros.

**Full-time position* $17.50 - $18.50 per hour.

SEGUROS MAGNUM LOCALIZADO EN 1720 W ALGONQUIN RD MOUNT PROSPECT IL 60056 ESTA EN BUSCA DE EXCELENTES CANDIDATOS PARA SERVICIO AL CLIENTE ORIENTADO A VENTAS.

** Ingresos ilimitados - Usted trabajará con un excelente pago por hora más bonos sin límite, ingreso promedio del primer año son desde $ 50K con un potencial de crecimiento año tras año.

Requisitos:

  • Bilingue (Español y Ingles)
  • Habilidades en el manejo computadoras
  • Capacidad para interactuar con diversos clientes
  • Demostrar iniciativa personal y capacidad para resolver problemas
  • Disponibilidad de horario para trabajar de lunes a sábado.
  • Experiencia previa en servicio cliente preferida, pero no requerida.

Beneficios incluyen:

  • Plan Médico
  • Plan dental
  • Plan de Vision
  • Días personales y de enfermedad pagados
  • Plan de Incapacidad de Corto Plazo
  • Seguro de vida pagado por la empresa
  • 401 (K) plan
  • Seguro de accidents
  • Entrenamiento pagado

Para aplicar por favor envié su hoja de vida a HR@magnumia.com o llame al 1-773-290-2808, preguntar por el Sr. Ceballos.