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Spanish Customer Success Manager Jobs in Silver Spring, MD

Energy Exemplar

Customer Success Manager

Washington, DC · On-site +1

The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...

Appian

Customer Success Manager

Mclean, VA · On-site

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...

Socket.dev

Customer Success Manager

Mclean, VA · On-site

$150 - $200/hr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...

ZeroFOX

Customer Success Manager

Baltimore, MD · On-site

$75K - $95K/yr

ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with various customers of diverse industries and sizes. CMS's drive value by serving as trusted technical ...

ZeroFOX

Customer Success Manager

Baltimore, MD · Remote

$70K - $95K/yr

ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with various customers of diverse industries and sizes. CMS's drive value by serving as trusted technical ...

ZeroFOX

Customer Success Manager

Baltimore, MD

$70K - $95K/yr

ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with various customers of diverse industries and sizes. CMS's drive value by serving as trusted technical ...

ZeroFOX

Customer Success Manager

Baltimore, MD · On-site

$70K - $95K/yr

ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with various customers of diverse industries and sizes. CMS's drive value by serving as trusted technical ...

nitra

Customer Success Manager

Washington, DC · On-site

$80 - $100/hr

A charismatic and outgoing Customer Success Manager with 2‑8 years of experience who will manage a portfolio of SMB private practices. You will be the primary point of contact for doctors ...

Goodshuffle Pro

Customer Success Manager

Washington, DC · On-site +1

About the Role As a Customer Success Manager (CSM) at Goodshuffle, you'll serve as a trusted partner to a portfolio of customers-ensuring they're set up for success, using the platform effectively ...

IOTAP Inc.

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

IOTAP Inc

Customer Success Manager

Reston, VA · On-site

You will be working with the business leaders to drive outcomes in a fast-growing market. visit: www.work365apps.com As a Customer Success Manager , you will partner with customer stakeholders to ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful implementation of customer success ...

Okta, Inc.

Sr. Customer Success Manager

Washington, DC · On-site

Sr. Customer Success Manager Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables ...

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Showing results 21-40

All JobsSpanish Customer Success JobsSpanish Customer Success Manager JobsSpanish Customer Success Manager Jobs in Silver Spring, MD

Spanish Customer Success Manager information

See Silver Spring, MD salary details

$33.6K

$85.9K

$144.7K

How much do spanish customer success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for spanish customer success manager in Silver Spring, MD is $85,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $102,300.00 per year, depending on experience, location, and employer.

What is a Spanish customer success manager?

A Spanish Customer Success Manager is a professional who helps Spanish-speaking clients achieve their goals and maximize value from a company's products or services. They serve as the main point of contact for customers, providing support, guidance, and training to ensure a positive experience. Their role often includes onboarding new clients, addressing concerns, and collaborating with internal teams to resolve issues. Fluency in Spanish is essential, as they communicate directly with customers in that language. They play a key role in customer retention and satisfaction.

What are the key skills and qualifications needed to thrive as a Spanish customer success manager?

To thrive as a Spanish Customer Success Manager, you need fluency in Spanish and English, a bachelor's degree (often in business or a related field), and a solid understanding of customer relationship management principles. Familiarity with CRM software like Salesforce, ticketing systems, and customer analytics tools is typically required. Outstanding communication, problem-solving skills, and a proactive approach to client engagement make someone stand out in this position. These skills and qualities are crucial for building trust, ensuring customer satisfaction, and driving customer retention in diverse, multilingual markets.

How does a Spanish customer success manager typically collaborate with cross-functional teams to address client needs?

As a Spanish Customer Success Manager, you will frequently work with sales, support, and product teams to ensure client satisfaction and resolve issues efficiently. This collaboration often involves regular meetings to discuss client feedback, strategize on account growth, and coordinate solutions for any challenges Spanish-speaking clients may encounter. Effective communication and a strong understanding of both customer goals and internal processes are essential for bridging gaps and delivering a seamless customer experience. You may also be called upon to advocate for client needs during product development discussions or to assist with onboarding new clients in the Spanish market.

What is the difference between Spanish Customer Success Manager vs Spanish Account Manager?

AspectSpanish Customer Success ManagerSpanish Account Manager
CredentialsRelevant certifications in customer success, CRM tools, and language proficiencySales or account management certifications, CRM experience, and language skills
Work EnvironmentCustomer-focused, proactive engagement, retention strategiesSales-driven, client relationship management, revenue growth
Industry UsageCommon in SaaS, tech, and service industriesPrevalent in sales, marketing, and client services sectors

The main difference is that a Spanish Customer Success Manager focuses on ensuring customer satisfaction, retention, and success post-sale, while a Spanish Account Manager primarily manages client accounts to drive sales and revenue growth. Both roles require strong communication skills and industry knowledge, but their core objectives differ.

What job categories do people searching Spanish Customer Success Manager jobs in Silver Spring, MD look for?

The top searched job categories for Spanish Customer Success Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Spanish Customer Success Manager jobs?

Cities near Silver Spring, MD with the most Spanish Customer Success Manager job openings:

Spanish Customer Success Manager jobs near you
Infographic showing various Spanish Customer Success Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $85,870 per year, or $41.3 per hour.

Customer Success Manager

Energy Exemplar

Washington, DC • On-site, Remote

Full-time

Re-posted 12 days ago

Job description

About Energy Exemplar

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar's mission lies in 'Empowering Transformative Energy Decisions'. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation. 

Our impact is global and is being recognized across the industry. Some of our recent accolades include:

  • SaaS Company of the Year (2025) – Global Business Tech Awards.
  • Environmental Impact Award (2025) – E+E Leaders Awards.
  • IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners
  • Finalist: Platts Global Energy Awards (2024) – Grid Edge category
  • Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change
  • Top 50 Marketing Team (2024) – Voted by the public at the ICON Awards.

How We Work

Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that's at home, in the office, or on the move.

We're a global team that values ownership, integrity, and innovation. You'll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role.

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren't just words. They show up in how we collaborate, how we solve, and how we grow together.

About the Position

This role is critical to help engage, retain, enable, and grow Energy Exemplar's customers. The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption and expansion.

The Customer Success Manager will be responsible for the complete post-sales lifecycle of a portfolio of Energy Exemplar customers, helping customers derive maximum value from their investments in EE technologies, leading to project success, retention, and growth.

As Energy Exemplar continues to leverage AI to enhance customer experiences and internal operations, this role will champion the adoption of Energy Decision Intelligence.

Key Responsibilities

  • Identify renewal risk and direct efforts both internally and externally to mitigate customer risk
  • Build strategic customer relationships alongside the Account Executive to elevate the Energy Exemplar experience across the customer's organization
  • Drive adoption of AI and best practices to enhance customer engagement, improve operational efficiency, and support data driven decision making
  • Regularly communicate with customers regarding webinars, user group meetings, NPS, product updates, issue escalations, and other key initiatives
  • Coordinate Executive Business Reviews with internal leadership, Solutions, and Sales teams
  • Ensure smooth renewals through proactive customer engagement and a deep understanding of customer goals and objectives; provide advance notice of major platform changes, including pricing updates
  • Maintain accurate customer profiles within Salesforce, including customer health, sentiment, license footprint, financial footprint, use cases, and organizational structure
  • Maintain customer engagement throughout each lifecycle stage within HubSpot
  • Manage renewal opportunities within Salesforce throughout the renewal lifecycle
  • Ensure the Salesforce Customer Success dashboard remains accurate and up to date for the assigned portfolio.

Candidate Requirements & Qualifications

  • BS/BA in Business Management, Strategy, Economics, Communications, Electrical Engineering, or equivalent
  • 3+ years' experience in management consulting, technical account management, Customer Success, or enterprise software sales
  • Consistent record of achieving targets and goals, preferably in a SaaS or enterprise sales environment
  • Proven capability in organizing and leading executive-level customer discussions
  • Significant customer facing experience leading enterprise customers through business or technology transformation initiatives, with large account/project management experience
  • Experience adopting or championing AI powered tools and workflows to improve customer outcomes, operational efficiency, or team productivity
  • Strong analytical, problem-solving, and relationship management skills, with excellent written and verbal communication abilities.

Energy Exemplar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, experiences, identities, and abilities. Please let us know if you require accommodations at any stage of the recruitment process—we're here to support you in showcasing your full potential.

Energy Exemplar respects your privacy and is committed to protecting the personal data you share during the recruitment process. This Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with us.