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Spa Manager Jobs in Ontario (NOW HIRING)

Lush, Inc.

£13.45/hr

These roles will also involve managing event and party reservations within the store, utilising ... Working in our spa environment provides an invaluable opportunity to gain hands-on experience in ...

New

STV Spa

Be Seen First

Spa Receptionist Needed

North York, ON · On-site

CA$150/day (+ commission)

This role is crucial in providing excellent customer service while managing appointment scheduling ... Prior spa experience is not required but is considered a plus. Responsibilities * Greet customers ...

New

Hand & Stone

Front Desk (Spa Associate)

Aurora, ON · On-site

CA$14/hr

Hand & Stone Massage and Facial Spa ( is a rapidly expanding spa that provides an affordable luxury ... Experience managing schedules, and familiarity working with scheduling software How to Apply: Our ...

Hand & Stone Aurora

Front Desk (Spa Associate)

Aurora, ON · On-site

CA$14/hr

Hand & Stone Massage and Facial Spa ( is a rapidly expanding spa that provides an affordable luxury ... Experience managing schedules, and familiarity working with scheduling software How to Apply: Our ...

Casino Rama Resort

Front Office Supervisor

Rama, ON · On-site

CA$55K/yr

Provide additional coverage to the Spa in the absence of the Spa Manager. * Plan, organize and monitor daily activities of the team. * Review daily arrivals, identify potential problems with rooms ...

Casino Rama Resort

Front Office Supervisor

Rama, ON · On-site

Provide additional coverage to the Spa in the absence of the Spa Manager. * Plan, organize and monitor daily activities of the team. * Review daily arrivals, identify potential problems with rooms ...

Casino Rama Resort

Front Office Supervisor

Rama, ON · On-site

CA$55K/yr

Provide additional coverage to the Spa in the absence of the Spa Manager. * Plan, organize and monitor daily activities of the team. * Review daily arrivals, identify potential problems with rooms ...

Ste. Anne's Spa

Esthetician

Grafton, ON · On-site

CA$22 - CA$27/hr

As an Esthetician, you will be integral in promoting client wellness by delivering high quality spa treatments to guests, such as facials, wraps and body treatments. Reporting to the manager, your ...

European Wax Center

Step into our lively Center Manager role and help us keep driving that sense of empowerment for guests and team members alike. Why You'll Love It Here Competitive Pay & Performance Bonuses * We start ...

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Spa Manager information

What does a spa manager do?

A Spa Manager oversees the daily operations of a spa, ensuring that clients receive high-quality services and that the facility runs smoothly. Their responsibilities include managing staff, scheduling appointments, handling customer inquiries, maintaining inventory, and ensuring compliance with health and safety standards. Spa Managers also develop marketing strategies, manage budgets, and work to create a relaxing and welcoming environment for guests. They play a key role in hiring and training employees and often resolve any customer concerns or complaints.

What does a spa manager do?

A spa manager, or spa director, oversees all aspects of running a spa, including the staff, finances, and facility management. As a spa manager, your responsibilities include interviewing, hiring, and training employees, managing schedules and staff related issues, and tending to the needs of guests. You are also responsible for ensuring that your spa complies with all state and local health codes. Your job is to oversee the general operation of the spa on a daily basis and ensure guests are provided a relaxing environment with quality services.

What are the key skills and qualifications needed to thrive as a spa manager, and why are they important?

To thrive as a Spa Manager, you need strong leadership, customer service expertise, and a background in hospitality or wellness management, often supported by a relevant degree or certification. Familiarity with spa management software, appointment scheduling systems, and inventory control tools is typically required. Outstanding interpersonal skills, conflict resolution abilities, and attention to detail help set exceptional Spa Managers apart. These competencies ensure smooth operations, high client satisfaction, and effective team management in a competitive spa environment.

What are some common challenges spa managers face in overseeing both staff and client satisfaction?

Spa Managers often balance the needs of their team with delivering excellent client experiences. Common challenges include managing diverse staff schedules, ensuring consistent service quality, and adapting to client feedback. Additionally, Spa Managers must handle inventory, maintain a relaxing environment, and keep up with industry trends. Successful managers foster open communication, provide ongoing staff training, and implement efficient procedures to address these challenges.

What is the difference between Spa Manager vs Spa Supervisor?

AspectSpa ManagerSpa Supervisor
ResponsibilitiesOversees entire spa operations, manages staff, handles budgets, and develops services.Supervises daily staff activities, ensures service quality, and assists in operations.
Required CredentialsExperience in spa management, certifications in massage therapy or aesthetics often preferred.Experience in spa services, supervisory skills, and relevant certifications.
Work EnvironmentOffice-based with frequent interactions with staff and clients, strategic planning.

The main difference between a Spa Manager and a Spa Supervisor is the scope of responsibilities. The Spa Manager oversees the entire spa operation, including management and strategic planning, while the Spa Supervisor focuses on daily staff supervision and service quality. Both roles require relevant experience and certifications, but the Spa Manager's role is broader and more strategic.

How much do spa managers make in the US?

Spa managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on experience, location, and the size of the spa. Salaries can vary based on certifications, management skills, and the complexity of the spa operations.

How much do spa managers make?

Spa managers typically earn an average annual salary of around $45,000 to $65,000, depending on experience, location, and the size of the spa. Salaries can be higher in upscale or luxury spa settings and may include bonuses or commissions based on performance.
More about Spa Manager jobs

What are the most commonly searched types of Spa jobs in Ontario?

The most popular types of Spa jobs in Ontario are:

What are popular job titles related to Spa Manager jobs in Ontario?

For Spa Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Spa Manager jobs in Ontario look for?

The top searched job categories for Spa Manager jobs in Ontario are:

What cities in Ontario are hiring for Spa Manager jobs?

Cities in Ontario with the most Spa Manager job openings:

Spa Manager jobs near you
Infographic showing various Spa Manager job openings in Ontario as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

SPA - Spa and Store Receptionist

Lush, Inc.

On-site

£13.45/hr

Part-time

Posted 3 days ago

New

Job description

Diversity matters 
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. 

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.
The role
The Store and Spa Receptionists will exhibit a strong passion for providing an exceptional Lush Spa experience. They consistently deliver top-notch customer service, earning 5-star ratings when assisting clients with bookings through phone, email, and in-person interactions on the shop floor. 

There is a strong focus on team work for this role as you will be managing bookings for therapists as well as picking up communications from previous days. These roles will also involve managing event and party reservations within the store, utilising their excellent communication skills to keep all management teams well-informed about the day-to-day store activities. 

As part of the role, you will also contribute significantly to the spa operations by supporting delivery, ensuring health and safety standards, and arranging room setups, with full training provided. Working in our spa environment provides an invaluable opportunity to gain hands-on experience in these areas, enhancing your skills and knowledge.

In summary, our Spa Receptionists are the logistical core of our spa and their roles are essential to the success of the spa.

Above and beyond
What we do every day that makes us unique.
  • Building relationships with local Lush stores, businesses and causes to expand your network and outreach into the community. 
  • Creating strong links across the departments and teams in the store, and the various support teams throughout the business.
  • Promoting the Lush Spa as central to our business, ensuring you enjoy any invitational treatments and use them as a training tool.
  • Be proactive in giving feedback on the responsibilities of your role to help shape it for the future.

Key Information
Hours available: 20

Application Deadline: 6/09/2026
Interview Date: 15/09/2026

Start Date: 24/09/26
Availability: We will be hiring multiple candidates for this role, one of which must have the availability of Tuesday. 
Wednesday,Thursday, Friday are also preferred.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Spa Receptionists deliver an outstanding customer experience when communicating with our customers and ensure smooth communication between the customer, the team and the company.
  • Embodying Lush five-star customer service at all times when communicating with our customers and clients, either in-store, online, or over the phone.
  • Having an in-depth knowledge of all of our Spa treatments and the Spa itself, including which Spa therapists are trained in which treatments.
  • Answering calls, emails, voicemails and social media enquiries from potential clients and conducting treatment confirmation calls. Relaying key messages to Therapists where appropriate, and using your own knowledge and initiative to manage standard questions.
  • Taking and recording Spa treatment bookings, Party bookings or event bookings.
  • Managing the client journey from booking to follow-up for our spa clients, school talks, in-store parties and event bookings. 
  • Preparing, communicating and updating Spa treatment availability to our customers and staff across the business.
  • Engaging with customers and providing exceptional service while working on the shop floor, ensuring a welcoming and enjoyable experience for all visitors.
  •  Performing immersive bathing experiences to delight clients, showcasing the unique offerings of the Spa and store.
  • Completing office duties such as photocopying, printing and posting as requested by the management teams across the store making sure to maintain confidentiality with sensitive information and personal data at all times.
  • Supporting your colleagues by helping to create a positive, customer-focused work environment.
  • Always having fun at work and being passionate about what you do.
  • Delivering Book a bath bathing experiences to our staff and clients and driving this area of the business forward.
  • Championing shop floor parties, driving sales, supporting bookings and being an ambassador for this area of the business. 
  • Any other tasks as required, depending on the needs of the business.
Exceptional customer service: Delivered both over the phone, via email in person
Teamwork & Communication: Ability to clearly communicate work to colleagues, verbally and in written handovers
Attention to detail: Ability to accommodate needs of both client and therapist to ensure appointments are booked correctly
Prioritisation: Ability to prioritise workload, identify most time sensitive tasks and complete these in a timely manor
Flexibility: Whilst the main duties of this role are spa reception there will be other duties such as booking birthday parties and charity events, as well as some times being required to on our shop floor, so a willingness to dive into other roles and support the team is a must

  • Holiday allowance
  • 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
  • Enhanced paternity leave*
  • Bonus scheme
  • Day off for weekday birthdays
  • Holiday purchase scheme
  • 50% discount on Lush products and spa treatments
  • Cycle to work scheme
  • Discounted rail and bus season tickets 
  • Employee assistance programme
  • We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
  • Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
  • Tailored gender affirming care*
Qualifying period/hours required*
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