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Operations Manager Spa Jobs in Ontario (NOW HIRING)

Lais Hotel Properties L

ASSISTANT SPA MANAGER

Bolton, ON · On-site

$50 - $65/hr

Responsible to ensure the smooth and efficient operation of the Spa consistent with the functioning ... Assists the Spa Manager in ensuring the level of service performed by the Spa Team is ...

Hyatt

Spa Concierge (Part Time)

Toronto, ON · On-site

... bookings Managing schedules and confirming appointments as well as data entry Embody the brand ... to operation when required. Handle all guest and client inquires and/or complaints in a ...

European Wax Center

Operational Excellence * Oversee daily center operations, from inventory and scheduling to ... You've managed a team in retail, hospitality, beauty, or a service-oriented field, guiding at least ...

European Wax Center

Operational Excellence * Oversee daily center operations, from inventory and scheduling to ... You've managed a team in retail, hospitality, beauty, or a service-oriented field, guiding at least ...

Jonas Chorum

Manager, Professional Services

Markham, ON

CA$75K - CA$85K/yr

Paving the way for spa professionals all over the world, our mission is to empower each individual ... This role is central to operational innovation at SpaSoft. We are looking for a leader who actively ...

Equinox

Licensed Esthetician, King West

Toronto, ON · On-site

The Equinox Spa is a luscious paradise for the senses. The facility has a world-class staff and ... Position has room for growth into management within the company. Qualifications The successful ...

CORA Group

Finance Manager

Markham, ON

... operations for a portfolio of businesses Interpret IFRS 15 accounting standard on new customer ... Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product ...

Sweat and Tonic

Studio Supervisor, REFORMD

Toronto, ON · On-site

CA$50K - CA$55K/yr

... house operations while on shift including managing the front desk team, opening/closing the ... Complimentary membership access to REFORMD, Sweat and Tonic, and Tonic Spa * Ongoing leadership ...

Solenis

Industrial Millwright Mechanic

London, ON

Solenis is a 2025 US Best Managed Company, recognized five years in a row. For more information ... These technologies are used by customers to improve operational efficiencies, enhance product ...

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All JobsOperations Spa JobsOperations Manager Spa JobsOperations Manager Spa Jobs in Ontario

Operations Manager Spa information

What does a spa operations manager do?

A spa operations manager oversees daily activities of a spa, including staff management, customer service, scheduling, and ensuring compliance with health and safety standards. They coordinate services, manage budgets, and implement policies to ensure a high-quality guest experience.

What does an operations manager do?

An operations manager oversees daily activities to ensure efficient functioning of a spa, including managing staff, scheduling, inventory, and customer service. They develop and implement policies, monitor performance, and coordinate with other departments to meet business goals, often using management tools and requiring leadership skills.

What does an Operations Manager in a spa do?

An Operations Manager in a spa oversees the daily activities and overall operation of the spa facility. They are responsible for managing staff, ensuring high standards of customer service, maintaining inventory and equipment, and implementing policies and procedures to enhance efficiency. Additionally, they often handle budgeting, marketing initiatives, and compliance with health and safety regulations. Their role is crucial in creating a relaxing and professional environment for both clients and employees.

How much do spa managers make in the US?

Spa managers in the US typically earn an average salary of around $50,000 to $70,000 per year, depending on location, experience, and the size of the spa. Higher salaries are common in luxury or high-end establishments, and management roles often require certifications in hospitality or spa management. Compensation may also include bonuses and benefits based on performance.

What are the key skills and qualifications needed to thrive as an Operations Manager Spa, and why are they important?

To thrive as an Operations Manager Spa, you need expertise in hospitality management, business operations, and staff supervision, often supported by a degree in hospitality or business administration. Familiarity with spa management software, booking systems, and inventory control tools is typically required. Exceptional customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient spa operations, high client satisfaction, and a motivated team, which are critical for business success.

What is the difference between Operations Manager Spa vs Front Desk Supervisor?

AspectOperations Manager SpaFront Desk Supervisor
Primary RoleOversees overall spa operations, staff management, and service qualityManages front desk staff, guest check-in/out, and customer service
Required CredentialsExperience in spa management, hospitality, or related certificationsCustomer service experience, hospitality or spa knowledge often preferred
Work EnvironmentOffice and operational areas within the spa facilityFront desk and reception areas
Employer & Industry UsageCommon in luxury spas, wellness centers, and resortsFound in hotels, resorts, and day spas

The Operations Manager Spa focuses on overall management, staff coordination, and service standards, while the Front Desk Supervisor handles guest interactions and front desk operations. Both roles are essential in the spa industry but differ in scope and responsibilities.

What qualifications do you need to be a spa manager?

A spa manager typically needs a high school diploma or equivalent, with many employers preferring post-secondary education in hospitality, business, or related fields. Relevant experience in spa operations, customer service, or management is essential, along with strong leadership, communication skills, and knowledge of health and safety regulations. Certifications such as massage therapy licenses or industry-specific training can also be advantageous.

What are some common challenges faced by an Operations Manager in a spa environment, and how can they be addressed?

Operations Managers in spas often encounter challenges such as balancing high-quality customer service with efficient staff scheduling and resource management. Another common hurdle is maintaining consistent service standards during peak hours or seasonal fluctuations. To address these challenges, effective communication with the team, investment in staff training, and implementing robust operational procedures are key. Leveraging spa management software can also help streamline daily operations and ensure smooth coordination among therapists, front desk staff, and management.
What are popular job titles related to Operations Manager Spa jobs in Ontario? For Operations Manager Spa jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Operations Manager Spa jobs in Ontario look for? The top searched job categories for Operations Manager Spa jobs in Ontario are:
What cities in Ontario are hiring for Operations Manager Spa jobs? Cities in Ontario with the most Operations Manager Spa job openings:
Operations Manager Spa jobs near you
Infographic showing various Operations Manager Spa job openings in Ontario as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

ASSISTANT SPA MANAGER

Lais Hotel Properties L

Bolton, ON • On-site

$50 - $65/hr

Other

Posted 22 days ago

Job description

Millcroft Inn & Spa is currently seeking an Assistant Spa Manager to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.

This posting is for an existing within Lais Hotel Properties Limited.

Position Summary: Responsible to ensure the smooth and efficient operation of the Spa consistent with the functioning a first-class spa and treatment facility.

Duties and ResponsibilitiesPrimary Responsibilities
  • Providing personalized and exceptional guest service at every given opportunity
  • Meeting established up-selling and sales goals
  • Assists the Spa Manager in ensuring the level of service performed by the Spa Team is characteristic of a four-diamond hotel rating
  • Responsible for assisting with training and monitoring of Spa Team Members
  • Assists the Spa Manager with the scheduling of all contract Personnel/Concierges/Supervisors
  • Takes an active role in promoting the hotel’s services and facilities as well as performing site inspections as required
  • Assists the Spa Manager in the development and implementation of Spa Standard Operating Procedures
  • Assists the Spa Manager in the development and preparation of annual department budget
  • Monitors inventory levels to ensure adequate supplies are available
  • Reports in a proactive and timely manner any maintenance deficiencies to the Maintenance Department and thoroughly follows-up
  • Performs Spa Concierge duties as necessary to accommodate absences or business demands
  • Attends and contributes to Management meetings in the Spa Manager’s absence
  • Filling Duty Manager shifts when required
  • Having a thorough knowledge of Lais Hotel Properties’ products and services
  • Suggesting additional products and services meeting our Guests’ specific preferences
  • Assessing Guests’ individual needs to meet standards for additional products and services
  • Actively seeking ways to meet Guests’ product or service needs
  • All other duties as assigned
Professional Requirements
  • Minimum of two years hands-on experience in a Spa
  • Basic accounting principles such as Accounts Payable/Receivable, Cash Receipts, understanding of budgetary concepts
  • Previous up-selling and/or sales experience is considered an asset
  • Second language beneficial but not a requirement
Personal Attributes
  • Professional appearance and mannerisms due to high level of public involvement
  • Excellent communication skills both written and oral
  • Good mathematical skills
  • Superlative interpersonal skills, especially leadership
  • Outgoing personality with strong sales ability
  • Confidence in selling and up-selling products and services
  • Positive sales-oriented personality
  • Desire to meet goals
  • Ethical and honest
  • Tact and diplomacy skills for negotiations with potentially difficult situations
  • Patience and listening skills must be well developed

Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

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