£13.45/hr
Job Overview As a Lush Spa Receptionist, you are the face of the spa, creating a warm and welcoming atmosphere for every guest. You'll be responsible for providing outstanding customer service ...
Lush
35 jobs near Columbus, OH
£13.45/hr
Job Overview As a Lush Spa Receptionist, you are the face of the spa, creating a warm and welcoming atmosphere for every guest. You'll be responsible for providing outstanding customer service ...
£14.80 - £15.10/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£14.80 - £15.10/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45/hr
Job Overview As a Lush Spa Receptionist, you are the face of the spa, creating a warm and welcoming atmosphere for every guest. You'll be responsible for providing outstanding customer service ...
£13.45/hr
Job Overview As a Lush Spa Receptionist, you are the face of the spa, creating a warm and welcoming atmosphere for every guest. You'll be responsible for providing outstanding customer service ...
£14.80 - £15.10/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£14.80 - £15.10/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.45 - £13.85/hr
Lush Spa are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist. The hybrid role would allow ...
£13.85 - £14.85/hr
Are you passionate about LUSH products and dedicated to providing exceptional spa experiences? Do you have a genuine desire to care and help people relax? If so, then we would love for you to join ...
£13.85 - £14.85/hr
Are you passionate about LUSH products and dedicated to providing exceptional spa experiences? Do you have a genuine desire to care and help people relax? If so, then we would love for you to join ...
£13.85 - £14.85/hr
Are you passionate about LUSH products and dedicated to providing exceptional spa experiences? Do you have a genuine desire to care and help people relax? If so, then we would love for you to join ...
£13.85 - £14.85/hr
Are you passionate about LUSH products and dedicated to providing exceptional spa experiences? Do you have a genuine desire to care and help people relax? If so, then we would love for you to join ...
The role This role supports how Lush shows up across influencer and creator marketing in the UK and Ireland, playing a key part in the delivery of influencer send-outs, events and always-on activity.
The role This role supports how Lush shows up across influencer and creator marketing in the UK and Ireland, playing a key part in the delivery of influencer send-outs, events and always-on activity.
The role This role supports how Lush shows up across influencer and creator marketing in the UK and Ireland, playing a key part in the delivery of influencer send-outs, events and always-on activity.
The role This role supports how Lush shows up across influencer and creator marketing in the UK and Ireland, playing a key part in the delivery of influencer send-outs, events and always-on activity.
£13.45/hr
Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate ...
New
£13.45/hr
Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate ...
New
£13.45/hr
Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate ...
New
£13.45/hr
Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate ...
New
£15.80/hr
A passion for Lush and a strong alignment with our values and ethics. * Excellent communication skills, with the ability to work effectively within a team and foster collaboration. * Highly organized ...
£15.80/hr
A passion for Lush and a strong alignment with our values and ethics. * Excellent communication skills, with the ability to work effectively within a team and foster collaboration. * Highly organized ...
£15.80/hr
A passion for Lush and a strong alignment with our values and ethics. * Excellent communication skills, with the ability to work effectively within a team and foster collaboration. * Highly organized ...
£15.80/hr
A passion for Lush and a strong alignment with our values and ethics. * Excellent communication skills, with the ability to work effectively within a team and foster collaboration. * Highly organized ...
£13.45/hr
Temporary
Retirement
Posted 7 days ago
Job description
Job Description
Location: You will be based in one shop, which will be your usual place of work. From time to time, you may be required to work in other stores, or to travel to training sessions, meetings or events - which may require an overnight stay. Working from home isn't permitted.
Reports to: Spa Store Manager and Spa Manager
Are you passionate about providing exceptional customer service and creating truly memorable experiences? Do you thrive in a fast-paced environment and love interacting with people? If so, we'd love for you to join our team as a Lush Spa Receptionist!
Job Overview
As a Lush Spa Receptionist, you are the face of the spa, creating a warm and welcoming atmosphere for every guest. You'll be responsible for providing outstanding customer service, managing bookings, and supporting the spa team in delivering an unforgettable experience. You'll also play the role of hosting and building relationships with customers and promoting the spa within the local community.
Receptionists play an integral role in keeping the spa running smoothly behind the scenes. Requiring individuals to be organised and able to follow processes and procedures. You will need to be proactive in navigating the digital landscape, staying up to date with the latest systems, cross checking sales data is accounted for correctly. Each day spa takings will need to be shared and communicated with management to enable the cashing up process to be correct.
Contract Type: Temporary
Responsibilities
Customer Service
Building Loyalty
Location: You will be based in one shop, which will be your usual place of work. From time to time, you may be required to work in other stores, or to travel to training sessions, meetings or events - which may require an overnight stay. Working from home isn't permitted.
Reports to: Spa Store Manager and Spa Manager
Are you passionate about providing exceptional customer service and creating truly memorable experiences? Do you thrive in a fast-paced environment and love interacting with people? If so, we'd love for you to join our team as a Lush Spa Receptionist!
Job Overview
As a Lush Spa Receptionist, you are the face of the spa, creating a warm and welcoming atmosphere for every guest. You'll be responsible for providing outstanding customer service, managing bookings, and supporting the spa team in delivering an unforgettable experience. You'll also play the role of hosting and building relationships with customers and promoting the spa within the local community.
Receptionists play an integral role in keeping the spa running smoothly behind the scenes. Requiring individuals to be organised and able to follow processes and procedures. You will need to be proactive in navigating the digital landscape, staying up to date with the latest systems, cross checking sales data is accounted for correctly. Each day spa takings will need to be shared and communicated with management to enable the cashing up process to be correct.
Contract Type: Temporary
Application Deadline: Monday 10th August 2026
Interview Date: Thursday 13th August 2026
Start Date: Monday 17th August 2026
Interview Date: Thursday 13th August 2026
Start Date: Monday 17th August 2026
Responsibilities
- Complete Data Privacy Training
Customer Service
- Deliver exceptional 5-star customer service, ensuring every guest feels valued and cared for.
- Being Spa Ambassador's on the shop floor, and adding to the spa sales and productivity.
- Meet and greet customers on the shop floor, introducing them to the spa and its offerings.
- Answer customer inquiries with enthusiasm and knowledge, providing accurate information about treatments and products.
- Handle customer feedback and complaints with professionalism and empathy.
- Consistently participate in daily staff check-ins to identify potential spa sales opportunities and enhance revenue generation.
- Deliver and host spa & shop parties, bathing experiences and spa events.
- Regularly monitor and respond to online reviews ie Trip Advisor & google reviews.
- Support the success in spa retail including stock management of products and selling spa products.
Booking Management
- Manage the spa booking system, ensuring accurate scheduling and efficient customer flow. Including single, double and party bookings.
- Answer phone calls and emails promptly and professionally, handling booking inquiries and confirmations.
- Maximise booking capacity through effective scheduling, utilisation of the booking system and 3rd party platforms.
Sales & Promotion
- Actively promote spa treatments and products to customers, upselling add-on treatments and retail items.
- Encourage party bookings and special events, highlighting the unique experiences offered by the spa.
- Build relationships with local businesses and spa ambassadors to generate referrals and promote the spa within the community.
- Communicate daily/weekly walk in opportunities with management and sales teams
Team Support
- Support the spa team in maintaining a clean and organised spa environment.
- Assist with daily tasks such as opening and closing the spa, room turnovers & set up, dry ice & laundry as and when is needed to ensure the smooth running of treatments.
- Be responsible for administrative tasks, such as data entry and running reports.
- Generate spa product orders and oversee stock management.
- Provide training to new spa team members on reception procedures and customer service protocols.
- Co-ordinate and schedule training treatments with the spa manager.
- Arrange cover for therapist sickness, communicate and co-ordinate changes to customers and management accordingly.
Responsible for calculating and forecasting laundry for the spa, as well returning all stock to make the central stock holding system work as efficiently as possible. - Handling dry ice when needed for room set up (dry ice training required)
Payments & Third Party Redemptions
- As part of the booking process you will be responsible for taking payments, deposits and refunds across the platforms used (Spa Breaks, Virgin, Buy A Gift, Saleor app bookings).
Building Loyalty
- Build strong customer relationships and encourage repeat bookings through personalised engagement.
- Use guest feedback and preferences to tailor recommendations and ensure a high-standard of service.
Essential Skills and Experience
- Excellent customer service skills with a passion for creating positive experiences.
- Strong communication and interpersonal skills, with the ability to build rapport with customers.
- Proficient in using booking systems and handling phone calls and emails professionally.
- Organised and efficient, with the ability to manage multiple tasks and prioritise effectively.
- A genuine interest in Lush products and values.
- Previous experience in a spa or customer-facing role is a plus.
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
- Enhanced paternity leave*
- There's a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
- We're 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
- Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
- Tailored gender affirming care*
Qualifying period/hours required*
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