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Spa Director Jobs in Santa Rosa, CA (NOW HIRING)

Pacific Hospitality Group

Spa Concierge - PT

Napa, CA · On-site

$18/hr

Manage spa reservations, schedule and confirm appointments, and ensure an efficient guest experience. * Provide detailed information regarding spa services, amenities, hours of operation, and retail ...

Pacifichospitality

Spa Concierge - PT

Napa, CA

$18/hr

Manage spa reservations, schedule and confirm appointments, and ensure an efficient guest experience. * Provide detailed information regarding spa services, amenities, hours of operation, and retail ...

Alila Napa Valley

On-Call Spa Concierge

Napa, CA · On-site

$15.75 - $19.50/hr

Spa Concierges create a welcoming and serene environment for guests seeking wellness and relaxation. This role is central to delivering a refined spa experience through attentive service and seamless ...

Appellation Healdsburg

Spa Attendant

Healdsburg, CA · On-site

$22/hr

The Spa Attendant serves as the welcoming guide to our guests' wellness journey. This is a key role that ensures each visit is smooth, meaningful, and memorable--from first contact to farewell. If ...

Auberge Collection

Spa Attendant (Part Time)

Napa, CA · On-site

$19/hr

The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to ...

Auberge Collection

Spa Attendant (Part Time)

Napa, CA · On-site

$19/hr

The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to ...

Stanly Ranch

Spa Attendant (Part Time)

Napa, CA

The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to ...

Auberge Collection

Spa - Massage Therapist

Napa, CA · On-site

$20/hr

Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. * Communicate to management any and all occurrences involving staff or guests in the spa ...

Auberge Collection

Spa - Massage Therapist

Napa, CA · On-site

$20/hr

Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. * Communicate to management any and all occurrences involving staff or guests in the spa ...

Stanly Ranch

Spa - Massage Therapist

Napa, CA

Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. * Communicate to management any and all occurrences involving staff or guests in the spa ...

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Showing results 21-40

All JobsSpa JobsSpa Director JobsSpa Director Jobs in Santa Rosa, CA

Spa Director information

See Santa Rosa, CA salary details

$38.3K

$59.4K

$106.6K

How much do spa director jobs pay per year?

As of Aug 13, 2026, the average yearly pay for spa director in Santa Rosa, CA is $59,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $67,200.00 per year, depending on experience, location, and employer.

What does a spa director do?

A Spa Director oversees the daily operations of a spa facility, ensuring high-quality service and customer satisfaction. Their responsibilities include managing staff, developing service menus, controlling budgets, and implementing marketing strategies. They also ensure compliance with health and safety regulations and strive to create a relaxing and professional environment for clients. Spa Directors may also be involved in hiring and training employees, handling customer feedback, and maintaining inventory of products and supplies.

What are the key skills and qualifications needed to thrive as a spa director, and why are they important?

To thrive as a Spa Director, you need strong management skills, experience in hospitality or wellness, and typically a background in business administration or a related field. Familiarity with spa management software, scheduling systems, and knowledge of health and safety regulations are essential. Exceptional leadership, customer service, and communication skills help in motivating teams and ensuring an exceptional client experience. These abilities are vital for maintaining operational excellence, client satisfaction, and the overall profitability of the spa.

What does a spa director do?

A spa director oversees the daily administrative operations of a spa or other wellness facility at a hotel, casino, luxury resort. Your duties include helping clients or guests find the right type of recreation or treatment program, scheduling appointments for clients, hiring and training new staff, and ensuring that facilities and programs meet customer standards. You also plan long-term changes to the program, such as installing new facilities, developing new wellness programs, and expanding the list of services you offer clients.

What are some common challenges spa directors face when managing both staff and guest expectations?

Spa Directors often balance the needs of a diverse team while ensuring exceptional guest experiences. One common challenge is coordinating schedules and maintaining high morale among therapists and support staff, especially during peak business periods. Additionally, Spa Directors must handle guest feedback professionally, quickly resolving issues to maintain a positive reputation. Navigating these challenges requires strong communication, leadership, and conflict-resolution skills, as well as the ability to adapt to evolving guest preferences and industry trends.

What is the difference between Spa Director vs Spa Manager?

AspectSpa DirectorSpa Manager
ResponsibilitiesOversees entire spa operations, strategic planning, staff management, budgeting, and guest experienceManages daily spa services, supervises staff, handles client bookings, and ensures service quality
CredentialsTypically requires relevant certifications, management experience, and industry knowledgeRequires cosmetology or massage therapy licenses, customer service skills, and some management experience
Work EnvironmentExecutive setting within resorts, hotels, or wellness centersFrontline management within spa facilities, often in hotels or standalone spas

The main difference between a Spa Director and a Spa Manager lies in scope and responsibilities. The Spa Director oversees the entire spa operation, focusing on strategic growth and overall guest experience, while the Spa Manager handles daily operations and staff supervision. Both roles require relevant industry credentials, but the Director's role is more strategic and managerial, often in larger or more complex spa settings.

More about Spa Director jobs
What are the most commonly searched types of Spa jobs in Santa Rosa, CA? The most popular types of Spa jobs in Santa Rosa, CA are:
What are popular job titles related to Spa Director jobs in Santa Rosa, CA? For Spa Director jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Spa Director jobs in Santa Rosa, CA look for? The top searched job categories for Spa Director jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Spa Director jobs? Cities near Santa Rosa, CA with the most Spa Director job openings:
Spa Director jobs near you
Infographic showing various Spa Director job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $59,427 per year, or $28.6 per hour.

Spa Concierge - PT

Pacific Hospitality Group

Napa, CA • On-site

$18/hr

Part-time

Posted 17 days ago

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
Spa Concierge
Position Summary
This position pays $18.00
The Spa Concierge is the first point of contact for guests and is responsible for creating a welcoming, seamless, and personalized experience throughout their visit. This guest-facing role provides exceptional service by assisting with spa appointments, answering questions about services and amenities, processing payments, supporting retail purchases, and ensuring each guest receives attentive and memorable care.
Essential Responsibilities
  • Welcome and assist guests with a warm, professional, and personalized approach.
  • Manage spa reservations, schedule and confirm appointments, and ensure an efficient guest experience.
  • Provide detailed information regarding spa services, amenities, hours of operation, and retail offerings.
  • Escort guests to appropriate areas and provide guidance throughout their spa experience.
  • Anticipate guest needs and recommend services or retail products to enhance their experience.
  • Collaborate with exceptional team members and internal departments to support, elevate, and continuously improve the overall guest experience.
  • Process guest payments accurately and maintain guest account information.
  • Address guest questions and concerns promptly, resolving issues within the scope of responsibility or escalating to management when needed.
  • Maintain a clean, organized, and inviting reception area, guest spaces, retail displays, and amenities.
  • Communicate guest requests, special accommodations, and service needs with internal departments to ensure a seamless experience.
  • Assist with opening and closing procedures, daily reports, and administrative tasks as assigned.
  • Support Spa leadership with daily operations, communication, and guest service initiatives.
  • Follow all safety, security, and hotel policies and procedures.
  • Maintain punctual and reliable attendance.

Qualifications (Relevant Experience, Education & Training)
  • Previous guest service, hospitality, or spa experience preferred but not required.
  • We welcome candidates who are passionate about hospitality and excited to learn more about the spa environment. Training and support will be provided for individuals who demonstrate a positive attitude, willingness to learn, and commitment to exceptional guest service.
  • Knowledge of luxury hospitality standards, guest relations, and spa services is helpful.
  • Strong communication and interpersonal skills with the ability to create positive interactions with a diverse range of guests.
  • Ability to handle guest questions, requests, and concerns with professionalism and a calm demeanor.
  • Comfortable learning and utilizing hotel systems, telephone systems, and basic computer programs.
  • Basic math skills and attention to detail required for guest transactions and daily operations.
  • Ability to work independently while also collaborating effectively with a team.
  • Professional appearance, positive attitude, and commitment to providing exceptional guest service.
  • Availability to work a flexible schedule, including weekends, holidays, and varying shifts based on business needs.
  • Completion of required training as scheduled.

Special Skills & Abilities / Physical Requirements
  • Ability to provide attentive guest service in a fast-paced hospitality environment.
  • Regularly required to sit, stand, walk, communicate with guests and team members, and perform general front desk responsibilities.
  • Ability to use computer systems, handle guest transactions, and maintain accurate records.
  • Ability to maintain a clean, organized, and welcoming guest environment.
  • May occasionally lift, push, or pull supplies and equipment as needed.
  • Must be able to safely perform essential job functions with or without reasonable accommodation.

The requirements listed above represent the knowledge, skills, and abilities needed to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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