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Spa Director Jobs in Santa Rosa, CA (NOW HIRING)

Pacific Hospitality Group

Spa Concierge - PT

Napa, CA · On-site

$18/hr

Manage spa reservations, schedule and confirm appointments, and ensure an efficient guest experience. * Provide detailed information regarding spa services, amenities, hours of operation, and retail ...

Pacifichospitality

Spa Concierge - PT

Napa, CA

$18/hr

Manage spa reservations, schedule and confirm appointments, and ensure an efficient guest experience. * Provide detailed information regarding spa services, amenities, hours of operation, and retail ...

Appellation Healdsburg

Spa Attendant

Healdsburg, CA · On-site

$22/hr

The Spa Attendant serves as the welcoming guide to our guests' wellness journey. This is a key role that ensures each visit is smooth, meaningful, and memorable-from first contact to farewell. If you ...

Appellation Healdsburg

Spa Attendant

Healdsburg, CA · On-site

$22/hr

The Spa Attendant serves as the welcoming guide to our guests' wellness journey. This is a key role that ensures each visit is smooth, meaningful, and memorable--from first contact to farewell. If ...

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All JobsSpa JobsSpa Director JobsSpa Director Jobs in Santa Rosa, CA

Spa Director information

See Santa Rosa, CA salary details

$38.3K

$59.4K

$106.6K

How much do spa director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for spa director in Santa Rosa, CA is $59,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $67,200.00 per year, depending on experience, location, and employer.

What does a spa director do?

A Spa Director oversees the daily operations of a spa facility, ensuring high-quality service and customer satisfaction. Their responsibilities include managing staff, developing service menus, controlling budgets, and implementing marketing strategies. They also ensure compliance with health and safety regulations and strive to create a relaxing and professional environment for clients. Spa Directors may also be involved in hiring and training employees, handling customer feedback, and maintaining inventory of products and supplies.

What does a spa director do?

A spa director oversees the daily administrative operations of a spa or other wellness facility at a hotel, casino, luxury resort. Your duties include helping clients or guests find the right type of recreation or treatment program, scheduling appointments for clients, hiring and training new staff, and ensuring that facilities and programs meet customer standards. You also plan long-term changes to the program, such as installing new facilities, developing new wellness programs, and expanding the list of services you offer clients.

What are some common challenges spa directors face when managing both staff and guest expectations?

Spa Directors often balance the needs of a diverse team while ensuring exceptional guest experiences. One common challenge is coordinating schedules and maintaining high morale among therapists and support staff, especially during peak business periods. Additionally, Spa Directors must handle guest feedback professionally, quickly resolving issues to maintain a positive reputation. Navigating these challenges requires strong communication, leadership, and conflict-resolution skills, as well as the ability to adapt to evolving guest preferences and industry trends.

What are the key skills and qualifications needed to thrive as a spa director, and why are they important?

To thrive as a Spa Director, you need strong management skills, experience in hospitality or wellness, and typically a background in business administration or a related field. Familiarity with spa management software, scheduling systems, and knowledge of health and safety regulations are essential. Exceptional leadership, customer service, and communication skills help in motivating teams and ensuring an exceptional client experience. These abilities are vital for maintaining operational excellence, client satisfaction, and the overall profitability of the spa.

What is the difference between Spa Director vs Spa Manager?

AspectSpa DirectorSpa Manager
ResponsibilitiesOversees entire spa operations, strategic planning, staff management, budgeting, and guest experienceManages daily spa services, supervises staff, handles client bookings, and ensures service quality
CredentialsTypically requires relevant certifications, management experience, and industry knowledgeRequires cosmetology or massage therapy licenses, customer service skills, and some management experience
Work EnvironmentExecutive setting within resorts, hotels, or wellness centersFrontline management within spa facilities, often in hotels or standalone spas

The main difference between a Spa Director and a Spa Manager lies in scope and responsibilities. The Spa Director oversees the entire spa operation, focusing on strategic growth and overall guest experience, while the Spa Manager handles daily operations and staff supervision. Both roles require relevant industry credentials, but the Director's role is more strategic and managerial, often in larger or more complex spa settings.

What education do you need to be a spa director?

A spa director typically needs a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business administration, or a related field. Relevant experience in spa management, customer service, or hospitality is also important, along with strong leadership and organizational skills. Certifications in spa management or related areas can enhance qualifications but are not always required.
More about Spa Director jobs

What are the most commonly searched types of Spa jobs in Santa Rosa, CA?

The most popular types of Spa jobs in Santa Rosa, CA are:

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For Spa Director jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Spa Director jobs in Santa Rosa, CA look for?

The top searched job categories for Spa Director jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Spa Director jobs?

Cities near Santa Rosa, CA with the most Spa Director job openings:

Spa Director jobs near you
Infographic showing various Spa Director job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $59,427 per year, or $28.6 per hour.

Director of Banquets | Carneros Resort & Spa

Carneros Resort and Spa

Napa, CA • On-site

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Oversee all banquet functions, ensuring precise execution from pre-event setup to post-event breakdown.

  • Delegate responsibilities to Banquet Managers, Captains, and service teams to ensure smooth and timely service.

  • Partner with Sales & Catering teams to align banquet operations with client expectations and contractual agreements.

Job description

Reports to: Food & Beverage Director

Classification: Exempt

Position Overview

The Director of Banquets at Carneros Resort and Spa is responsible for leading all banquet operations, ensuring flawless execution, strong collaboration with the Sales & Catering teams, and seamless delegation to banquet leadership and service teams. This role is instrumental in maximizing revenue opportunities, enhancing guest experiences, and maintaining the highest service standards. The ideal candidate is a strategic leader who excels in delegation, operational execution, and cross-departmental collaboration to deliver world-class events.

Key ResponsibilitiesBanquet Execution & Operational Leadership
  • Oversee all banquet functions, ensuring precise execution from pre-event setup to post-event breakdown.
  • Delegate responsibilities effectively to Banquet Managers, Captains, and service teams to ensure smooth and timely service.
  • Ensure event timelines are met with attention to detail and adaptability to last-minute adjustments.
  • Maintain high service and presentation standards aligned with Carneros Resort and Spa’s luxury hospitality values.
  • Work with the culinary team, engineering, and housekeeping to ensure event spaces are prepared to perfection.
Collaboration with Sales & Catering
  • Partner closely with the Sales & Catering teams to ensure banquet operations align with client expectations and contractual agreements.
  • Attend weekly BEO (Banquet Event Order) meetings, providing operational insights and ensuring all event details are confirmed.
  • Offer expertise on space utilization, timing, and service flow to optimize event success and revenue opportunities.
  • Participate in site visits and client consultations to showcase banquet offerings and reinforce collaboration between departments.
Financial & Revenue Management
  • Work with the Sales & Revenue teams to forecast banquet business and align staffing and operational needs accordingly.
  • Optimize banquet profitability through labor cost control, inventory management, and efficient resource allocation.
  • Identify upselling opportunities, including menu enhancements, premium services, and specialty beverage offerings.
  • Review event performance metrics, including revenue reports and guest feedback, to drive continuous improvement.
Team Leadership & Delegation
  • Lead, mentor, and delegate responsibilities to Banquet Managers, Captains, and banquet service staff.
  • Develop a culture of accountability, teamwork, and professionalism within the department.
  • Ensure clear communication between management and service teams, setting expectations for event execution and guest engagement.
  • Conduct pre-shift meetings and training sessions to reinforce service excellence and operational efficiency.
Compliance & Safety Standards
  • Maintain compliance with health, safety, and sanitation regulations, ensuring all banquet spaces meet resort and industry standards.
  • Monitor responsible alcohol service, ensuring adherence to ABC laws and resort policies.
  • Ensure banquet equipment and service areas are well-maintained, clean, and fully operational.
Qualifications
  • Bachelor’s degree in Hospitality, Business, or a related field preferred.
  • 5+ years of banquet leadership experience, preferably in a luxury resort or high-volume event venue.
  • Proven track record of collaborating with Sales & Catering teams to execute high-profile events successfully.
  • Strong delegation and leadership skills, with experience managing large service teams.
  • Financial acumen, with experience managing budgets, revenue forecasting, and cost control.
  • Proficiency in BEO systems, POS platforms, and event management software.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

TOTAL COMPENSATION

  • Base Salary
  • Medical, Dental & Vision Insurance 
  • Health and Dependent Care FSA Options
  • Life Insurance, Short-Term Disability and Long-Term Disability 
  • Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
  • 401k with Employer Match
  • Paid Time Off (PTO) & Sick Leave