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Spa Director Jobs in Reno, NV (NOW HIRING)

Marriott

Spa Manager

Truckee, CA

$47K - $64K/yr

CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment ...

Marriott International

Spa Manager

Truckee, CA · On-site

$70K - $83K/yr

CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets • Assumes the responsibilities of the Spa Director in his/her absence. • Ensures all employees have the proper supplies ...

Martis Camp

Spa Coordinator -Part-Time

Truckee, CA · On-site

$23/hr

Works to resolve member complaints - communicates service opportunities with Spa Director. * Communicates next day bookings nightly with Spa team members scheduled the following day. * Ensures all ...

California Sun Wellness Spa

spa consultant

Reno, NV · On-site

$15 - $18.75/hr

Spa Consultant Location: Reno, NV 89523 Job Overview We are seeking a knowledgeable and personable Spa Consultant to join our team in Reno, NV. The ideal candidate will have a passion for wellness ...

California Sun, Inc

spa consultant

Reno, NV · On-site

$15 - $18.75/hr

Spa Consultant Location: Reno, NV 89523 Job Overview We are seeking a knowledgeable and personable Spa Consultant to join our team in Reno, NV. The ideal candidate will have a passion for wellness ...

Peppermill & Western Village

Spa Concierge

Reno, NV · On-site

$14 - $17.25/hr

The Spa Concierge is responsible for greeting guests, providing personalized assistance, explaining and booking spa facilities and services. Duties: * Greet and process guests checking in and out.

HYATT Hotels

Spa - Receptionist

Olympic Valley, CA · On-site

$18 - $20/hr

Spa Team Member Compensation: $18.00 to $20.00 per hour, Full-Time Overview As a member of our Spa team, you will work to ensure that guests receive the pampered, relaxing, and rejuvenating ...

Lahontan

MASSAGE THERAPIST

Truckee, CA · On-site

$16.90/hr

Spa Director / Spa Manager FLSA Status: Non-Exempt Pay Rate: $16.90 per hour Commission: 35% commission on massage services performed Gratuities: Eligible to receive 100% of client gratuities ...

LAHONTAN GOLF CLUB

MASSAGE THERAPIST

Truckee, CA

$16.90/hr

Spa Director / Spa Manager FLSA Status: Non-Exempt Pay Rate: $16.90 per hour Commission: 35% commission on massage services performed Gratuities: Eligible to receive 100% of client gratuities ...

Marriott

Spa Front Desk Curator

Truckee, CA · On-site

$15.50 - $19.25/hr

Promote and sell spa/salon services. Stock and maintain retail sales items and promote the sale of retail items and additional spa services. Maintain knowledge of spa services and amenities. Maintain ...

Marriott International

Spa Front Desk Curator

Truckee, CA · On-site

$16.90/hr

Promote and sell spa/salon services. Stock and maintain retail sales items and promote the sale of retail items and additional spa services. Maintain knowledge of spa services and amenities. Maintain ...

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Spa Director information

See Reno, NV salary details

$34.9K

$54.2K

$97.2K

How much do spa director jobs pay per year?

As of Aug 27, 2026, the average yearly pay for spa director in Reno, NV is $54,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $61,300.00 per year, depending on experience, location, and employer.

What does a spa director do?

A Spa Director oversees the daily operations of a spa facility, ensuring high-quality service and customer satisfaction. Their responsibilities include managing staff, developing service menus, controlling budgets, and implementing marketing strategies. They also ensure compliance with health and safety regulations and strive to create a relaxing and professional environment for clients. Spa Directors may also be involved in hiring and training employees, handling customer feedback, and maintaining inventory of products and supplies.

What does a spa director do?

A spa director oversees the daily administrative operations of a spa or other wellness facility at a hotel, casino, luxury resort. Your duties include helping clients or guests find the right type of recreation or treatment program, scheduling appointments for clients, hiring and training new staff, and ensuring that facilities and programs meet customer standards. You also plan long-term changes to the program, such as installing new facilities, developing new wellness programs, and expanding the list of services you offer clients.

What are some common challenges spa directors face when managing both staff and guest expectations?

Spa Directors often balance the needs of a diverse team while ensuring exceptional guest experiences. One common challenge is coordinating schedules and maintaining high morale among therapists and support staff, especially during peak business periods. Additionally, Spa Directors must handle guest feedback professionally, quickly resolving issues to maintain a positive reputation. Navigating these challenges requires strong communication, leadership, and conflict-resolution skills, as well as the ability to adapt to evolving guest preferences and industry trends.

What are the key skills and qualifications needed to thrive as a spa director, and why are they important?

To thrive as a Spa Director, you need strong management skills, experience in hospitality or wellness, and typically a background in business administration or a related field. Familiarity with spa management software, scheduling systems, and knowledge of health and safety regulations are essential. Exceptional leadership, customer service, and communication skills help in motivating teams and ensuring an exceptional client experience. These abilities are vital for maintaining operational excellence, client satisfaction, and the overall profitability of the spa.

What is the difference between Spa Director vs Spa Manager?

AspectSpa DirectorSpa Manager
ResponsibilitiesOversees entire spa operations, strategic planning, staff management, budgeting, and guest experienceManages daily spa services, supervises staff, handles client bookings, and ensures service quality
CredentialsTypically requires relevant certifications, management experience, and industry knowledgeRequires cosmetology or massage therapy licenses, customer service skills, and some management experience
Work EnvironmentExecutive setting within resorts, hotels, or wellness centersFrontline management within spa facilities, often in hotels or standalone spas

The main difference between a Spa Director and a Spa Manager lies in scope and responsibilities. The Spa Director oversees the entire spa operation, focusing on strategic growth and overall guest experience, while the Spa Manager handles daily operations and staff supervision. Both roles require relevant industry credentials, but the Director's role is more strategic and managerial, often in larger or more complex spa settings.

What education do you need to be a spa director?

A spa director typically needs a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business administration, or a related field. Relevant experience in spa management, customer service, or hospitality is also important, along with strong leadership and organizational skills. Certifications in spa management or related areas can enhance qualifications but are not always required.
More about Spa Director jobs

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For Spa Director jobs in Reno, NV, the most frequently searched job titles are:

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Cities near Reno, NV with the most Spa Director job openings:

Spa Director jobs near you
Infographic showing various Spa Director job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,195 per year, or $26.1 per hour.

Spa Manager

Marriott

Truckee, CA

$47K - $64K/yr

Full-time

Re-posted 2 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,187 frontline employees who took The Breakroom Quiz

55th of 107 rated hotels

Job description

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

Assumes the responsibilities of the Spa Director in his/her absence.

Ensures all employees have the proper supplies, equipment and uniforms.

Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Manages supplies and equipment inventories within budget.

Maintains cleanliness of spa and related areas and equipment.

Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Empowers employees to provide excellent customer service.

Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

Strives to improve service performance.

Conducting Human Resources Activities

Solicits employee feedback, utilizing an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

Ensures employees understand expectations and parameters.

Brings issues to the attention of the department manager and Human Resources as necessary.

Observes service behaviors of employees and providing feedback to individuals.

Participates in employee progressive discipline procedures.

Participates in an on-going employee recognition program.

Reviews comment cards and guest satisfaction results with employees.

Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Supervises on-going training initiatives and conducting training when appropriate.

Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

Celebrates successes and publicly recognizes the contributions of team members.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
 

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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