Customer Care Specialist PT
$14.75 - $19.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ...
$14.75 - $19.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ...
$14.75 - $19.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ...
Poplar Bluff, MO · On-site
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ...
Poplar Bluff, MO · On-site
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ...
$14.75 - $19.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ...
$14.75 - $19.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ...
Springfield, MO · On-site
$16.75 - $20.50/hr
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Springfield, MO · On-site
$16.75 - $20.50/hr
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
$13.75 - $17.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS. We teach our team members about our "values ...
$13.75 - $17.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS. We teach our team members about our "values ...
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ...
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ...
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS . We teach our team members about our "values in action," which give further examples of how ...
Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS . We teach our team members about our "values in action," which give further examples of how ...
Poplar Bluff, MO · On-site
$16.75 - $22.25/hr
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Poplar Bluff, MO · On-site
$16.75 - $22.25/hr
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Poplar Bluff, MO · On-site
$14.25 - $19.50/hr
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Poplar Bluff, MO · On-site
$14.25 - $19.50/hr
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Overland Park, KS · On-site
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Overland Park, KS · On-site
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Thayer, MO · On-site
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Thayer, MO · On-site
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
$78K - $86K/yr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS. We teach our team members about our "values ...
$78K - $86K/yr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS. We teach our team members about our "values ...
Poplar Bluff, MO · On-site
$16.75 - $22.25/hr
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Poplar Bluff, MO · On-site
$16.75 - $22.25/hr
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Chillicothe, MO · On-site
$14.75 - $19.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS • Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing ...
Chillicothe, MO · On-site
$14.75 - $19.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS • Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing ...
Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS . We teach our team members about our "values in action," which give further examples of how ...
Southern Bank team members exhibit Southern Bank's values, which can be remembered with the acronym FIRSTS . We teach our team members about our "values in action," which give further examples of how ...
Chillicothe, MO · On-site
$14.75 - $19.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS • Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing ...
Chillicothe, MO · On-site
$14.75 - $19.75/hr
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS • Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing ...
Chillicothe, MO · On-site
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Chillicothe, MO · On-site
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Poplar Bluff, MO · On-site
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
Poplar Bluff, MO · On-site
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank ...
$27.5K - $40.5K
3% of jobs
$40.5K - $53.4K
2% of jobs
$53.4K - $66.4K
3% of jobs
$66.4K - $79.3K
5% of jobs
$86.1K is the 25th percentile. Wages below this are outliers.
$79.3K - $92.3K
21% of jobs
The median wage is $103.6K / yr.
$92.3K - $105.2K
17% of jobs
$105.2K - $118.2K
3% of jobs
$118.2K - $131.1K
16% of jobs
$137.6K is the 75th percentile. Wages above this are outliers.
$131.1K - $144.1K
7% of jobs
$144.1K - $157K
7% of jobs
$157K - $170K
14% of jobs
$27.5K
$113.2K
$170K
| Aspect | Southern Bank | Commercial Banker |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in finance, economics, or related field; relevant banking certifications | Same as Southern Bank, often with additional certifications like CFA or CPA for specialized roles |
| Work Environment | Branch offices, customer service settings, community banking | Corporate offices, client meetings, financial analysis environments |
| Employer & Industry Usage | Regional and community banks, including Southern Bank | Commercial banking divisions within banks like Southern Bank |
| Common Search & Comparison | Southern Bank vs Commercial Banker |
The main difference between Southern Bank and a Commercial Banker is that Southern Bank is a financial institution offering various banking services, while a Commercial Banker is a professional working within such banks, focusing on business clients and commercial loans. Both roles require similar credentials and often work in related environments, but one is a bank, and the other is a banking professional specializing in commercial banking services.
Cities with the most Southern Bank job openings:
States with the most job openings for Southern Bank jobs include:
The top searched job categories for Southern Bank jobs are:

Chillicothe, MO
$14.75 - $19.75/hr
Part-time
Re-posted 4 days ago
PRIMARY PURPOSE OF JOB
Provides quality service and sells appropriate products via telephone to bank customers in an efficient and professional manner. Researches and resolves customer requests and answers customer inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, etc.
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS
Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank Patch illustrates these ideals.
Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.
ESSENTIAL FUNCTIONS AND PERFORMANCE AREAS
Receives and fields incoming customer service calls via telephone.
Promotes strong and lasting customer relationships through the Call Center environment in an efficient and highly professional manner;
Achieves a high level of success by understanding customer needs and identifying opportunities to grow the bank;
Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquires, with the support of more experienced personnel; displays positive, professional tone, exhibits empathy when required, delivers key attributes and provides a WOW! experience for the customer;
Arrives on time, logs in and is ready to receive/make customer calls as scheduled throughout the shift;
Identifies and refers customers as well as potential customers to the appropriate personnel as needed;
Maintains security over customer information;
Responsible for thorough knowledge of all bank products offered;
Responsible for knowledge and expertise in utilizing technology and numerous software packages used by the bank;
Performs quality control functions, various reporting and tracking of performance; and,
Completes and performs any other duties assigned
KNOWLEDGE, SKILLS AND ABILITIES
Ability to use/learn current technology and software applications related to position
Must have solid customer service and problem resolution skills
Requires good follow through
Excellent interpersonal, verbal and written skills required
Strong organizational skills
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS
High school diploma or equivalent;
Or Participate in a high school work-study program that allows for part time hours to be worked;
Up to one year related experience in retail customer service, banking or call center is beneficial, but not required
CORE COMPETENCIES
Family & Trust: Southern Bank team members build relationships based on trust and mutual respect, maintain an inclusive and honest environment and uphold integrity and transparency in all interactions.
Rooted & Service: Southern Bank team members are committed to serving customers, communities and teams with purpose, professionalism, and respect, while effectively communicating and actively listening to meet their needs.
Innovation & Strength: Southern Bank team members foster collaboration and continuous improvement, encourage visionary thinking, and strive for excellence to drive the organization forward.
Building Customer Loyalty: Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
Applied Learning: Assimilating and applying new job-related information in a timely manner.
Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.