We're looking for an autonomous self-starter with outstanding organizational and program management skills-a strategic thinker who's also a natural collaborator. You will align with Deloitte ...
We're looking for an autonomous self-starter with outstanding organizational and program management skills-a strategic thinker who's also a natural collaborator. You will align with Deloitte ...
Microsoft Certified Solutions Associate or Expert, Cisco Certified Network Administrator, Microsoft Azure Security Technologies, Amazon Certified Security.
Microsoft Certified Solutions Associate or Expert, Cisco Certified Network Administrator, Microsoft Azure Security Technologies, Amazon Certified Security.
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
Quick apply
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
IT Help Desk Support - Level II
$65K - $80K/yr
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions ...
Quick apply
IT Help Desk Support - Level II
$65K - $80K/yr
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
Quick apply
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
CompTIA Network+, Cisco CCNA, Microsoft Certified Solutions Associate (MCSA) or equivalent, ITIL v4 Foundation, vendor- or service-specific C2 system training certifications. * Ability to obtain and ...
Cybersecurity Engineer
Fairfax, VA · On-site +1
$90K - $175K/yr
Microsoft Certified Solutions Associate or Expert, * Cisco Certified Network Administrator, * Microsoft Azure Security Technologies, * Amazon Certified Security, Why Join Nationwide IT Services? ...
Cybersecurity Engineer
Fairfax, VA · On-site +1
$90K - $175K/yr
Microsoft Certified Solutions Associate or Expert, * Cisco Certified Network Administrator, * Microsoft Azure Security Technologies, * Amazon Certified Security, Why Join Nationwide IT Services? ...
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions ...
Quick apply
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions ...
Cybersecurity Engineer
Fairfax, VA · Remote
Microsoft Certified Solutions Associate or Expert, * Cisco Certified Network Administrator, * Microsoft Azure Security Technologies, * Amazon Certified Security, Why Join Nationwide IT Services?
Quick apply
Cybersecurity Engineer
Fairfax, VA · Remote
Microsoft Certified Solutions Associate or Expert, * Cisco Certified Network Administrator, * Microsoft Azure Security Technologies, * Amazon Certified Security, Why Join Nationwide IT Services?
Cybersecurity Engineer
Fairfax, VA · On-site
$90 - $175/hr
Microsoft Certified Solutions Associate or Expert, * Cisco Certified Network Administrator, * Microsoft Azure Security Technologies, * Amazon Certified Security, Why Join Nationwide IT Services? ...
Cybersecurity Engineer
Fairfax, VA · On-site
$90 - $175/hr
Microsoft Certified Solutions Associate or Expert, * Cisco Certified Network Administrator, * Microsoft Azure Security Technologies, * Amazon Certified Security, Why Join Nationwide IT Services? ...
Senior Network Vulnerability Analyst
Fort George G Meade, MD · On-site
$111K - $143K/yr
Current 8570/8140 requirement certification and Current Oracle Certified Associate or above in Administration, or Current Microsoft Certified Solutions Associate or above in SQL Server or Data ...
Quick apply
Senior Network Vulnerability Analyst
Fort George G Meade, MD · On-site
$111K - $143K/yr
Current 8570/8140 requirement certification and Current Oracle Certified Associate or above in Administration, or Current Microsoft Certified Solutions Associate or above in SQL Server or Data ...
Cybersecurity Engineer
Fort Belvoir, VA · On-site
Microsoft Certified Solutions Associate or Expert, Cisco Certified Network Administrator, Microsoft Azure Security Technologies, Amazon Certified Security.
Cybersecurity Engineer
Fort Belvoir, VA · On-site
Microsoft Certified Solutions Associate or Expert, Cisco Certified Network Administrator, Microsoft Azure Security Technologies, Amazon Certified Security.
Senior Cybersecurity Database Administrator
Fort George G Meade, MD · On-site
$55.50 - $76.25/hr
Current 8570/8140 requirement certification and Current Oracle Certified Associate or above in Administration, or Current Microsoft Certified Solutions Associate or above in SQL Server or Data ...
Quick apply
Senior Cybersecurity Database Administrator
Fort George G Meade, MD · On-site
$55.50 - $76.25/hr
Current 8570/8140 requirement certification and Current Oracle Certified Associate or above in Administration, or Current Microsoft Certified Solutions Associate or above in SQL Server or Data ...
Microsoft System Administrator - Senior (TS/SCI Required)
Fort Belvoir, VA · On-site
$97K - $131K/yr
... Solutions Associate (MCSA) or Windows Server 2012/2016 Certification. • Active TS/SCI Level Clearance (U.S. Citizenship) Preferred : • Bachelor's degree in an area related to the labor category ...
Microsoft System Administrator - Senior (TS/SCI Required)
Fort Belvoir, VA · On-site
$97K - $131K/yr
... Solutions Associate (MCSA) or Windows Server 2012/2016 Certification. • Active TS/SCI Level Clearance (U.S. Citizenship) Preferred : • Bachelor's degree in an area related to the labor category ...
R&D Cybersecurity Engineer
Fairfax, VA · On-site +1
Microsoft Certified Solutions Associate or Expert, * Cisco Certified Network Administrator, * Microsoft Azure Security Technologies, * Amazon Certified Security, Why Join Nationwide IT Services? ...
R&D Cybersecurity Engineer
Fairfax, VA · On-site +1
Microsoft Certified Solutions Associate or Expert, * Cisco Certified Network Administrator, * Microsoft Azure Security Technologies, * Amazon Certified Security, Why Join Nationwide IT Services? ...
Solutions Associate information
See Washington salary details
$14.97 - $16.19
6% of jobs
$16.49 is the 25th percentile. Wages below this are outliers.
$16.19 - $17.40
74% of jobs
$17.40 - $18.61
8% of jobs
$18.61 - $19.83
1% of jobs
$19.83 - $21.04
1% of jobs
$21.04 - $22.25
4% of jobs
$22.25 - $23.46
0% of jobs
$23.46 - $24.68
0% of jobs
$24.68 - $25.89
1% of jobs
$25.89 - $27.10
2% of jobs
$27.10 - $28.32
2% of jobs
$14
$18
$28
How much do solutions associate jobs pay per hour?
What is a solutions associate?
How does a solutions associate typically collaborate with sales and technical teams during client engagements?
What is the difference between Solutions Associate vs Customer Support Specialist?
| Aspect | Solutions Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in business, technology, or related field | High school diploma or equivalent; some roles prefer post-secondary education |
| Work Environment | Collaborates with sales, technical teams, and clients to develop solutions | Provides direct support to customers, troubleshooting issues and answering queries |
| Employer & Industry Usage | Common in tech, SaaS, and consulting firms | Widespread across retail, telecom, and software companies |
Solutions Associates focus on designing and implementing solutions for clients, often working closely with sales and technical teams. Customer Support Specialists primarily handle customer inquiries and resolve issues. While both roles require strong communication skills, Solutions Associates typically have a broader scope involving solution development, whereas Customer Support Specialists concentrate on customer service and troubleshooting.
What are the key skills and qualifications needed to thrive as a solutions associate, and why are they important?

Full-time
Posted 4 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
We're looking for an autonomous self-starter with outstanding organizational and program management skills-a strategic thinker who's also a natural collaborator. You will align with Deloitte's businesses to execute business priorities and expand our services footprint, help develop and deliver cross-business (i.e. Green Dot) account strategies to address client issues, bring insights and leading practices to the account, and drive operational efficiencies in support of account leadership and client service Partners, Principals, Managing Directors, and professionals. You'll share what other account teams are doing and help to innovate new approaches. You will be the important link between the larger firm and the account team.
Work You'll Do
As a Client Account Manager (CAM) in Deloitte's Government & Public Services (GPS) practice, you'll work with senior leaders on the Military Health Systems (MHS) account to enable the account team to: deliver the best of Deloitte, strengthen relationships with our most important clients, and accelerate growth for the Firm. Responsibilities will be based on the priorities of the account. You will create, advise, and lead initiatives and programs that meet account objectives related to CAM Focus Areas, i.e., Account Strategy, Client Development Strategy, Leadership Development, People Development, Quality & Risk, and Financial Metrics:
- Client: facilitate the development and execution of client relationship strategy, assist in leveraging client accelerators and Deloitte thought leadership for account leaders to build relationships, support pursuits and industry events
- Strategic: manage account strategy and operating model development, operationalize the account strategy and operating model; lead annual account planning processes
- Leadership: plan and execute account leadership meetings and retreats, support leadership development
- People: support account talent strategy and culture-building initiatives, foster an inclusive and positive team culture; manage team communications and events, manage account onboarding and offboarding and account team collaboration tools
- Quality & Risk: manage risk and compliance activities for your account, coordinate with risk managers and Office of General Counsel as needed, support procurement relationships and contract management activities
- Financial: coordinate financial analysis and reporting, opportunity tracking and internal reporting
The Team
At Deloitte, clients are at the heart of everything we do. As a part of Clients, Sectors and Growth, the CAM program is comprised of professionals who are dedicated to providing our most important client accounts with streamlined, cross-functional support. CAMs, like other Deloitte practitioners, are aligned to an industry (e.g., Energy, Resources & Industrials, Financial Services; Consumer; Life Sciences & Health Care; Government & Public Services; or Technology, Media & Telecom). CAMs help build and execute client service strategies, optimize internal support, and increase efficiencies to enable our account teams to provide the best Deloitte client experience.
Required:
- Bachelor's degree
- 10+ years of experience in account management or consulting
- 8+ years of project management experience
- 6+ years working in a fast-paced environment with shifting priorities and meet quick-turn deadlines
- 6+ years of experience in Microsoft Office suite - PowerPoint and Excel
- 4+ years of experience mentoring/counseling others
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve
- Ability to be on-site at least 3 days a week (typically Tuesday - Thursday) at MHS account project office (Falls Church, VA) or Deloitte Rosslyn office
Preferred:
- Experience working in a professional services firm
- Experience working in the public sector and/or with public sector clients
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $243,700.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
This position is aligned with the Core Talent Model. To view the associated benefit package, please reference this document [https://resources.deloitte.com/:b:/r/sites/dnet-tod-us/Shared Documents/Benefits/USBenefitsJourneyCDandETAM.pdf?csf=1&web=1&e=pKjS1].
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
We're looking for an autonomous self-starter with outstanding organizational and program management skills-a strategic thinker who's also a natural collaborator. You will align with Deloitte's businesses to execute business priorities and expand our services footprint, help develop and deliver cross-business (i.e. Green Dot) account strategies to address client issues, bring insights and leading practices to the account, and drive operational efficiencies in support of account leadership and client service Partners, Principals, Managing Directors, and professionals. You'll share what other account teams are doing and help to innovate new approaches. You will be the important link between the larger firm and the account team.
Work You'll Do
As a Client Account Manager (CAM) in Deloitte's Government & Public Services (GPS) practice, you'll work with senior leaders on the Military Health Systems (MHS) account to enable the account team to: deliver the best of Deloitte, strengthen relationships with our most important clients, and accelerate growth for the Firm. Responsibilities will be based on the priorities of the account. You will create, advise, and lead initiatives and programs that meet account objectives related to CAM Focus Areas, i.e., Account Strategy, Client Development Strategy, Leadership Development, People Development, Quality & Risk, and Financial Metrics:
- Client: facilitate the development and execution of client relationship strategy, assist in leveraging client accelerators and Deloitte thought leadership for account leaders to build relationships, support pursuits and industry events
- Strategic: manage account strategy and operating model development, operationalize the account strategy and operating model; lead annual account planning processes
- Leadership: plan and execute account leadership meetings and retreats, support leadership development
- People: support account talent strategy and culture-building initiatives, foster an inclusive and positive team culture; manage team communications and events, manage account onboarding and offboarding and account team collaboration tools
- Quality & Risk: manage risk and compliance activities for your account, coordinate with risk managers and Office of General Counsel as needed, support procurement relationships and contract management activities
- Financial: coordinate financial analysis and reporting, opportunity tracking and internal reporting
The Team
At Deloitte, clients are at the heart of everything we do. As a part of Clients, Sectors and Growth, the CAM program is comprised of professionals who are dedicated to providing our most important client accounts with streamlined, cross-functional support. CAMs, like other Deloitte practitioners, are aligned to an industry (e.g., Energy, Resources & Industrials, Financial Services; Consumer; Life Sciences & Health Care; Government & Public Services; or Technology, Media & Telecom). CAMs help build and execute client service strategies, optimize internal support, and increase efficiencies to enable our account teams to provide the best Deloitte client experience.
Required:
- Bachelor's degree
- 10+ years of experience in account management or consulting
- 8+ years of project management experience
- 6+ years working in a fast-paced environment with shifting priorities and meet quick-turn deadlines
- 6+ years of experience in Microsoft Office suite - PowerPoint and Excel
- 4+ years of experience mentoring/counseling others
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve
- Ability to be on-site at least 3 days a week (typically Tuesday - Thursday) at MHS account project office (Falls Church, VA) or Deloitte Rosslyn office
Preferred:
- Experience working in a professional services firm
- Experience working in the public sector and/or with public sector clients
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $243,700.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
This position is aligned with the Core Talent Model. To view the associated benefit package, please reference this document [https://resources.deloitte.com/:b:/r/sites/dnet-tod-us/Shared Documents/Benefits/USBenefitsJourneyCDandETAM.pdf?csf=1&web=1&e=pKjS1].
Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.