Solution Manager Jobs in Allen, TX (NOW HIRING)

TheSolutionImplementation Leadis theendtoendexecution owner andsubjectmatterexpert for the development, validation, and operationalization of new connected medical device and digital health solutions.

This role partners closely with the Strategic Solutions Lead to evaluate, shape, and deliver new solution offerings aligned to the strategic priorities of the Connected Devices business, with a primary focus on the respiratoryserviceline. The role bridges strategy, execution, validation, and operational readiness, ensuring solutions progress from concept through BusinessGoLiveand are ready for scalable study deployment.

Key Responsibilitiesand Oversight

Solution Evaluation&Strategy Support

• Partner with Strategic Solutions Leads(SSL)to evaluate new digital health and medical device solutions alignedtoConnected Devices strategy.

• Provide SME input into solution feasibility, operational workflows, regulatory considerations, and validation approach.

• Support Strategic Solutions as needed withbusiness case development, budgetinputs,go-to-marketstrategyandcustomer-facingSME incustomer presentations.

EndtoEndSolution Startup Execution Ownership

• Ownendtoendexecution of approved solutions from business case approval through BusinessGoLive, serving as the single point of accountability for startup outcomes.

• Develop and manage the startup plan, including milestones, dependencies, risks, constraints, and mitigation strategies.

• Ensure solution design, operational workflows, and validation activities are aligned with study, program, and stakeholder needs.

• Confirmreadinessat eachstartupstageandbeforeBusiness GoLive.

CrossFunctionalOrchestration & Technical Leadership

• Lead and coordinate execution across Engineering, IT,Validation,QA, Regulatory, Data Management, Operations, Logistics, Vendors,Field Supportand Training.

• Translatehighlevelsolution concepts into clear device, system, service, and validation requirements understood by technical and validation teams.

• Support vendor relationships, including issue resolution, design alignment, and budget collaboration.

• Provideexpert troubleshooting guidance to operations and support teams; engage with sites and customers as needed to resolve complex issues.

SolutionLevelReadiness, Quality & Compliance

• Ensuresolutionlevelreadiness, including documentation, validation completion, training delivery, support models, and escalation pathways.

• Partner closely withSolution Specialiststo ensure regulatory and compliance requirements are met withoutlatestagedisruption.

• Leadquality management, process improvement, and continuous improvement initiatives.

• Contribute to internal SOPs, study templates, and site/patientfacingmaterials as a solution SME.

Governance, Escalation & Stakeholder ManagementOversight

• Own resolution ofstartuplevelissues; escalate appropriately when:

• Scope or solution intent isimpacted(to Strategic Solutions Lead)

• Timeline, investment, or delivery risk requires acceptance (to Governance / Sponsor)

• Provide clear, consistent communications to internal stakeholders, sponsors, and leadership on startup status, risks, and readiness.

• Transfer ownership at BusinessGoLiveto study execution leadership (e.g., CD Project Manager) andretainan escalation/support role forsolutionlevelissuesposthandoff.

Required Knowledge, Skills & Abilities

• Strong knowledge of digital health, connected medical devices, and regulated clinical environments is required and must be clearly outlined in your resume/CV.

• Working knowledge of FDA guidelines and global regulatory expectations and their operational impact.

• Advanced project and program management skills in complex, matrixed organizations.

• Excellent technical aptitude related to systems, platforms, integrations, and device workflows.

• Strong communication, stakeholder management, andexecutivelevelpresentation skills.

• Proven ability toestablishand maintain effective working relationships with internal teams, vendors, sponsors, sites, and clients.

• Occasional travel may berequired.

Minimum Education & Experience

• Bachelor's degree or equivalent combination of education, training, and experience.

• 10+ years of relevant experience in healthcare, pharmaceutical, life sciences, or digital health environments.

• Demonstrated leadership experience managing people, operations, andcrossfunctionalinitiatives.

• Strong business acumen with experience supporting solution development, commercialization, and delivery.

This is a remote opportunity open to candidates currently residing in the United States.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.