ZipRecruiter

Log In

1

Solution Manager Jobs in Utah (NOW HIRING)

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a portfolio of approximately 300 customers, operating as a highly resilient, strategic, and adaptable ...

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a book of approximately 300 customers. ASMs are problem solvers on behalf of Filevine's customers and ...

Filevine

Account Solution Manager

Salt Lake City, UT · On-site

Job Summary The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a portfolio of approximately 300 customers, operating as a highly resilient, strategic, and adaptable ...

Pwc

Zuora Solution Architect - Manager

Salt Lake City, UT · On-site

$99K - $232K/yr

Industry/Sector Not Applicable Specialism Finance Management Level Manager & Summary The Opportunity As a Zuora Solution Architect - Manager, you will play a pivotal role in helping clients optimize ...

Pwc

OCI Solution Architect - Manager

Salt Lake City, UT · On-site

$99K - $232K/yr

As a Manager you will supervise, develop, and coach teams while promoting the delivery of exceptional solutions that align with client expectations and business objectives. Responsibilities ...

next page

Showing results 1-20

All JobsSolution JobsSolution Manager JobsSolution Manager Jobs in Utah

Solution Manager information

See Utah salary details

$45.1K

$85.7K

$137.5K

How much do solution manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for solution manager in Utah is $85,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $104,700.00 per year, depending on experience, location, and employer.

What is a solution manager?

Solution Managers are professionals responsible for overseeing the development, implementation, and management of business solutions that address client needs or organizational challenges. They work closely with cross-functional teams, including sales, product development, and IT, to design solutions that align with company goals and customer requirements. Solution Managers play a key role in bridging the gap between technical teams and business stakeholders, ensuring solutions are both technically feasible and aligned with business objectives. Their responsibilities often include project management, client communication, and ensuring the successful delivery of tailored solutions.

How does a solution manager typically collaborate with cross-functional teams during a project lifecycle?

A Solution Manager plays a pivotal role in bridging the gap between technical teams, sales, and clients. Throughout a project lifecycle, they work closely with product managers, engineers, and customer stakeholders to gather requirements, define solution architectures, and ensure alignment with business goals. Regular meetings, clear documentation, and ongoing feedback are essential for managing expectations and ensuring successful project delivery. This collaborative approach helps address challenges proactively and supports the development of tailored solutions that meet client needs.

What are the key skills and qualifications needed to thrive as a solution manager, and why are they important?

To excel as a Solution Manager, you need strong analytical abilities, project management expertise, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM systems, cloud platforms, and certifications like PMP or ITIL are commonly required. Exceptional communication, leadership, and problem-solving skills help build consensus among stakeholders and drive project success. These skills ensure seamless delivery of tailored solutions that meet client needs and align with business objectives.

What is the difference between Solution Manager vs Business Analyst?

AspectSolution ManagerBusiness Analyst
Required CredentialsRelevant certifications (e.g., PMP, TOGAF), technical knowledgeBusiness analysis certifications (e.g., CBAP), domain knowledge
Work EnvironmentCollaborates with technical teams, project managers, clientsWorks with stakeholders, gathers requirements, analyzes business needs
Employer & Industry UsageIT, software development, consulting firmsBusiness, finance, healthcare, IT sectors
Comparison Search IntentUnderstanding role scope, responsibilities, and skillsClarifying business analysis functions and career path

The Solution Manager focuses on overseeing technical solutions, coordinating between technical teams and clients, and ensuring project success. In contrast, a Business Analyst primarily gathers and analyzes business requirements to inform project development. While both roles require strong communication skills and industry knowledge, Solution Managers tend to have more technical expertise, whereas Business Analysts focus on business processes and stakeholder needs.

What are popular job titles related to Solution Manager jobs in Utah?

For Solution Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Solution Manager jobs in Utah look for?

The top searched job categories for Solution Manager jobs in Utah are:

What cities in Utah are hiring for Solution Manager jobs?

Cities in Utah with the most Solution Manager job openings:

Solution Manager jobs near you
Infographic showing various Solution Manager job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $85,732 per year, or $41.2 per hour.

Account Solution Manager

Salt Lake City, UT • On-site

Filevine
Software Development • 11 - 50 employees
Learn more about Filevineexternal

Full-time

Medical, Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform-where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine's rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Department
Delivery is responsible for owning the customer experience post sale. Their responsibilities include acting as a liaison between the customer and our implementation partners during the customer's implementation, encouraging daily use of their product portfolio, and year round handling of the customer's contract including a successful contract renewal. This ownership also includes coordinating with accounts receivable, customer support, expert teams, and sales to accelerate product adoption and maximize the value the customer receives from Filevine.
Job Summary
The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a portfolio of approximately 300 customers, operating as a highly resilient, strategic, and adaptable problem solver dedicated to account retention. Serving as the primary operational and relationship anchor for clients, the ASM develops a deep working knowledge of the Filevine platform to optimize product adoption, maximize renewals, and swiftly resolve complex issues. This role requires an exceptional strategist and negotiator capable of orchestrating cross-divisional initiatives, de-escalating high stakes situations, and managing solutioning teams to deliver tailored support. ASMs maintain a meticulously organized book of business, balancing competing deadlines with detailed documentation, while collaborating across support, billing, and leadership teams to mitigate churn risk, formulate creative save strategies, and secure long term customer retention.
Responsibilities
  • Drive solutions for customers from contract through renewal to allow for optimal usage of Filevine.
  • Become an expert in the Filevine suite of products and be able to solve technical issues for your customers.
  • Network internally to optimize alternative departments strengths to solve large scale issues for your customers
  • Analyze customer usage data, develop recommendations, and train teams to spur optimal usage of Filevine products.
  • Manage implementation process in conjunction with external stakeholders and customers to ensure smooth onboarding and a robust post-onboarding experience for customers
  • Manage the contract renewal process for customers within your assigned book of business and partner with various internal departments to ensure maximum revenue retention
  • Hold critical conversations with customers addressing what their needs are from Filevine, and what Filevine's needs are from them according to the contractIdentifying fiscally responsible resolutions for customer's needs
  • Develop deep working relationships with customers and work with various stakeholders including Expert Teams and Sales to minimize credits and churn and ensure efficient invoice collection.
  • Work closely with third-party implementation partners to ensure smooth onboarding and a robust post-onboarding experience for customers

Qualifications
  • Demonstrates expert written and verbal communication skills
  • 3-5 years of experience in an Account Manager, Customer Success, Account Executive, or other customer-facing role
  • Experience managing or maintaining a book of business
  • B2B sales, account management or implementations experience preferred
  • Ability to be extremely responsive and proactive when interfacing with customers
  • Resilient and adaptable to changes that are natural in a startup environment
  • Mature ability to handle challenging conversations with customers
  • Biased towards action in your pursuit of achieving goals
  • Must be able to work in office 5 days a week in our Sugarhouse, UT location
  • Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
  • Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
  • Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.

Work Location Expectation: This position is based out of our San Francisco, Chicago, Salt Lake City or New York offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what's outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply