Solution Manager Jobs in Michigan (NOW HIRING)

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• Competitive Compensation and Benefits
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Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $113,625 - $160,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

What You Will Do In This Role:

• Manages the solutions proposed to customers. Includes management of all pre-contract deliverables performed by the internal team from initial meetings through firm quote within the set deadline and budget framework in compliance with the offer process.
• Identifies Applicability of Dematic Standard Sub Systems in earliest stage of pre-qualification sales cycle (assure solutions are data driven).
• Owns proposal plan and communication of initial deliverable dates and subsequent changes to it.
• Acts as the main contact for assigned Sales Region Director and Account Managers during all stages of the sales cycle.
• Supports the Solution Consultant who will lead customer engagements during planning phase.
• Maintains thorough understanding of the customer's requirements (technical and commercial) to function as the voice of the customer internally.
• Coordinates Initial Qualification, triage of needs, and feasibility checks (initial review of customer RFP and customer specification docs).
• Prepares and coordinates customer workshops in cooperation with Sales and other internal departments.
• Partners with Solution Development Managers to assign necessary resources to project, including Consultants, Solution Concept Developers, Engineers, and Software Consultants. Identify resource issues to Solution Development Executive Leadership for resolution.
• Supports the Account Manager in Winning Strategy and High-Vis Meetings.
• Trusts and relies on team members to be the subject matter experts for project work.
• Coordinates with Sales to define the definition of deliverables in the Solution Request and delivery dates.
• Ensures timely and clear handovers through quality gates such as concept, tech and pricing reviews and project turnovers.
• Secures approval for deviations to processes and policies (as needed).
• Coordinates with Project Management on Clarifications and Change Orders during Project Kickoff Period, including ORA's.
• Attends Project Close-Out/Lessons Learned Meeting.

What We Are Looking For:

• Bachelor's Degree required.
• 8+ years of direct applicable project management experience. 4+ years automation experience preferred.
• Working knowledge with the operations and flows of a Distribution Center preferred.
• Demonstrates the ability and experience working effectively in a self-directed, proactive, results-oriented, complex, fast paced environment across all levels.
• Demonstrates experience in driving initiatives, while holding teams accountable for results and ensuring continuous improvement.
• Excellent written and oral communication skills including an ability to communicate with the senior leadership team, customers, and internal stakeholders.
• Models our Values of Integrity, Collaboration, Courage, and Excellence.
• Proficient in MS Office Suite (Excel, Word, PowerPoint).
• Proficient with AutoCAD and 3D Design preferred, by not required.
• Proficient in Salesforce preferred.
• Willingness to travel 5 - 10%.

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