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Solution Designer Jobs (NOW HIRING)

PDS Health

ServiceNow Platform & Solution Architect

Irving, TX · On-site

$58 - $76.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as lead solution designer for all ServiceNow implementations; produce Solution Design Documents covering process flows, data models, integration touchpoints, RBAC changes, and UI specifications ...

Next Step Systems

NICE Solutions Designer

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

NICE Solutions Designer, Chicago, IL We are seeking a NICE Solutions Designer to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong ...

Next Step Systems

NICE Solutions Designer

Orlando, FL · On-site

  • Medical

  • Retirement

  • PTO

NICE Solutions Designer, Orlando, FL We are seeking a NICE Solutions Designer to maintain and improve our NICE inContact platform and connections with external systems. This role combines strong ...

ADP

HR Program Manager

Barnegat, NJ

The HR Program Manager ensures that all HR deployments follow both the Global HR Blueprint (owned by the HR Solution Designer) and the Global Solution Design (owned by the Global Solution Designer ...

MNCP Staffing

Learning Solutions Designer

Las Vegas, NV

$62K - $84K/yr

The Learning Solutions Designer is responsible for producing high-quality, performance-driven learning content across multiple modalities. Designs and develops learner-centered solutions to simplify ...

Tech Electronics

Solutions Designer - Fire Alarm

Thornton, CO · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Provides consultation, system design/solution, estimating and scope of work of system design ... Professional experience designing technology solutions. * Knowledge of Fire Safety Systems * NICET ...

Zift Solutions

Solution Consultant

Cary, NC · Remote

Document solution designs, configuration approaches, and technical specifications Platform Configuration & Implementation Support * Configure platform components aligned with approved solution ...

New

Nastech Global

RPA BluePrism Developer

Seattle, WA · On-site

Louis, MO (onsite) Job Type: Full time Robotic Process Automation (RPA) Blue Prism Development and solution designing Certified Blue Prism Developer (AD01) or Certified Blue Prism Solution Designer ...

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Solution Designer information

How does a solution designer typically collaborate with other teams during a project?

Solution Designers work closely with cross-functional teams, including business analysts, developers, and project managers, to ensure that proposed solutions align with both technical requirements and business objectives. They often lead workshops to gather requirements, translate those into technical specifications, and provide guidance during the implementation phase. Effective communication and collaboration are essential, as Solution Designers frequently serve as a bridge between technical teams and business stakeholders to ensure successful project delivery.

What is the difference between Solution Designer vs Business Analyst?

AspectSolution DesignerBusiness Analyst
Required CredentialsTypically a degree in IT, Computer Science, or related field; certifications like TOGAF or AWS are commonUsually a degree in Business, IT, or related; certifications like CBAP or PMI-PBA are common
Work EnvironmentDesigns technical solutions, collaborates with developers and architectsAnalyzes business needs, works with stakeholders and project teams
Employer & Industry UsageUsed in IT, software development, and consulting firmsCommon in corporate, finance, healthcare, and government sectors

Solution Designers focus on creating technical solutions based on client needs, working closely with technical teams. Business Analysts analyze business processes and requirements to inform solution design. While both roles collaborate, Solution Designers are more technical, whereas Business Analysts are more process-oriented.

What are the key skills and qualifications needed to thrive as a solution designer, and why are they important?

To thrive as a Solution Designer, you need strong analytical skills, deep knowledge of systems architecture, and experience with designing end-to-end solutions, often supported by a degree in computer science or a related field. Familiarity with tools like UML, BPMN, enterprise architecture frameworks (such as TOGAF), and experience with cloud platforms or integration technologies are typically required. Excellent communication, problem-solving abilities, and the capacity to collaborate with both technical and business stakeholders set outstanding Solution Designers apart. These skills are crucial for creating scalable, effective solutions that align with business goals and technical requirements.

What is a solution designer?

Solution Designers are professionals who analyze business needs and design comprehensive technology solutions to meet those requirements. They bridge the gap between business goals and IT systems, working closely with stakeholders to ensure that solutions are feasible, scalable, and aligned with organizational objectives. Their responsibilities include creating technical blueprints, evaluating existing systems, and recommending improvements or new technologies. Solution Designers often collaborate with business analysts, developers, and project managers throughout the solution development lifecycle.
More about Solution Designer jobs

What are the most commonly searched types of Solution Designer jobs?

The most popular types of Solution Designer jobs are:

What states have the most Solution Designer jobs?

States with the most job openings for Solution Designer jobs include:

What job categories do people searching Solution Designer jobs look for?

The top searched job categories for Solution Designer jobs are:

Solution Designer jobs near you
Infographic showing various Solution Designer job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution.

ServiceNow Platform & Solution Architect

PDS Health

Irving, TX • On-site

$58 - $76.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Description
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
Overview
The Architect, Enterprise Architecture - ServiceNow Platform & Solution Architect holds dual accountability for the technical foundation of the ServiceNow platform and the end-to-end design of every solution built on it. This role owns how the platform is structured, governed, and evolved at PDS Health - defining the principles, standards, and development patterns that all internal teams and third-party vendors must follow - and serves as the lead solution designer for every ServiceNow implementation, from requirements through delivery handoff.
Operating within the Enterprise Architecture practice and reporting to the Director of Enterprise Architecture, this position ensures that PDS Health's growing ServiceNow investment - spanning IT Service Management (ITSM), Enterprise Service Management (ESM), HR Service Delivery (HRSD), Employee Center, Journey Management, Configuration Management Database (CMDB), Integration Hub, and Data Hub, with planned additions of App Engine, Workflow Data Fabric, Strategic Portfolio Management (SPM), and the Enterprise Architecture module - is governed, built, and extended in a way that is operationally sustainable, upgrade-safe, and technically consistent across all teams and vendors.
This role leads a small team of ServiceNow administrators and developers and serves as the primary ServiceNow platform authority across cross-functional planning, architecture review, and vendor engagement forums.
Responsibilities
  • Platform Architecture: Define and maintain the ServiceNow instance strategy, Common Service Data Model (CSDM), Role-Based Access Control (RBAC) model, environment topology, and platform health management practices.
  • Principles, Standards & Development Patterns: Establish and enforce the complete framework of platform development standards - including configuration-first philosophy, scoped application mandate, Flow Designer automation standards, scripting guidelines, naming conventions, source control requirements, Automated Test Framework (ATF) testing thresholds, UI/UX standards, and technical debt governance.
  • Solution Design: Serve as lead solution designer for all ServiceNow implementations; produce Solution Design Documents covering process flows, data models, integration touchpoints, RBAC changes, and UI specifications, and maintain implementation authority throughout delivery.
  • Platform Governance: Chair the ServiceNow Technical Governance Board; hold gating authority over platform-level architectural decisions and exercise advisory oversight on module-specific solution designs for standards compliance.
  • Integration Architecture: Define and enforce the approved integration pattern framework - Integration Hub spokes, Stream Connect for Apache Kafka (Workflow Data Fabric), zero-copy connectors, and MuleSoft-brokered patterns - including authentication, error handling, and spoke governance standards.
  • Shared Services & Reusability: Build and maintain the catalog of reusable platform components; enforce a build-once/reuse-everywhere mandate and govern Now Assist AI configuration and Performance Analytics at the platform level.
  • App Engine Governance: Establish and own the governance model for all custom application development on App Engine, including development standards, approval workflows, lifecycle management, and reuse enforcement.
  • Vendor & Third-Party Governance: Define non-negotiable technical requirements for all external vendors and implementation partners; own technical acceptance criteria and ensure knowledge transfer is a required deliverable from every engagement.
  • Platform Roadmap Advisory: Evaluate prospective ServiceNow modules for platform fit, sequencing dependencies, and licensing implications; maintain the platform capability roadmap and provide technical input to module acquisition decisions.
  • Stakeholder Engagement: Translate platform standards and solution designs into actionable guidance for development teams and into clear, business-appropriate communication for process owners, IT leadership, and executive stakeholders.
  • Team Leadership: Lead 1-2 ServiceNow administrators and/or developers; provide technical direction, standards coaching, and architectural review of their work.
    Other duties and responsibilities as assigned.

Required
  • 6+ years of progressive experience in enterprise platform architecture, with at least 3 years in a hands-on ServiceNow architecture or senior technical design role spanning multiple modules.
  • ServiceNow Certified System Administrator (CSA) and Certified Technical Architect (CTA) - required at hire or with a defined path to completion within the first year.
  • Demonstrated experience designing and governing enterprise platforms across multiple teams, including standards definition, governance enforcement, and architectural review.
  • Proven track record of delivering ServiceNow solutions that span multiple modules - including configuration, integration design, data modeling, and RBAC - within a structured governance framework.

Preferred
  • ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM), Certified Application Developer (CAD), or CSDM Micro-Certification.
  • Experience with Workflow Data Fabric, App Engine, SPM, or event-driven integration patterns including Apache Kafka / Stream Connect.
  • Experience in healthcare, dental, or similarly regulated enterprise environments with awareness of HIPAA data handling requirements.
  • Familiarity with MuleSoft API-led integration or equivalent enterprise middleware platforms as a complementary integration tier.
  • Experience conducting architectural reviews and managing technical acceptance criteria for third-party vendors and implementation partners.

Knowledge/Skills/Abilities
  • Deep knowledge of ServiceNow platform internals: CSDM, RBAC, GlideScript, Flow Designer, scoped applications, ATF, and instance upgrade mechanics.
  • Strong solution design and documentation skills across the full implementation lifecycle - architecture diagrams, integration specifications, data models, and process flows - sufficient for delivery teams to execute without ambiguity.
  • Proven ability to define, publish, and enforce technical development standards across internal teams and external vendors.
  • Effective communication across technical and non-technical audiences, including presenting architectural decisions and solution designs to executive stakeholders.
  • Ability to work independently with minimal supervision and lead with influence across teams and organizational boundaries.
  • Strong analytical and critical thinking skills applied to complex architectural trade-off decisions, producing clear, documented rationale.
  • Understanding of ITIL or service management frameworks sufficient to make informed architectural decisions for ITSM and ESM implementations.
  • Experience with Git-based source control, CI/CD pipeline concepts, and automated testing within the ServiceNow or broader enterprise development ecosystem.

Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Salary Information
$136,000.00-$176,000.00 / Annually

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