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Solution Delivery Analyst Jobs (NOW HIRING)

Sidley

IT Solutions Delivery Analyst

Chicago, IL · Hybrid

$74K - $95K/yr

Prioritize user experience and quality in every phase of solution delivery. Education and/or ... Solid problem-solving and analytical thinking abilities. * Experience in testing and facilitation ...

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Solution Delivery Analyst information

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$104.9K

$184K

How much do solution delivery analyst jobs pay per year?

As of Sep 12, 2026, the average yearly pay for solution delivery analyst in the United States is $104,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $123,000.00 per year, depending on experience, location, and employer.

What is a solution delivery analyst?

A Solution Delivery Analyst is a professional responsible for overseeing the implementation and delivery of technology solutions that meet business requirements. They work as a liaison between business stakeholders and technical teams, ensuring that solutions are effectively planned, executed, and integrated. Their duties often include gathering requirements, managing project timelines, coordinating testing, and supporting post-implementation activities. Solution Delivery Analysts play a key role in ensuring that solutions are delivered on time, within scope, and aligned with organizational goals.

What skills and qualifications are needed to thrive as a solution delivery analyst?

To thrive as a Solution Delivery Analyst, you need strong analytical skills, a background in business or IT, and experience with requirements gathering and process mapping. Familiarity with project management tools, enterprise resource planning (ERP) systems, and relevant certifications like CBAP or PMP are often required. Exceptional communication, problem-solving abilities, and stakeholder management skills help you bridge the gap between technical teams and business users. These competencies are crucial for delivering effective solutions that meet organizational goals and ensure project success.

How does a solution delivery analyst typically collaborate with project managers and technical teams during a project?

A Solution Delivery Analyst acts as a critical link between business stakeholders, project managers, and technical teams throughout the project lifecycle. They help translate business requirements into actionable technical specifications, facilitate communication to ensure everyone is aligned, and often participate in testing and validation processes. By bridging gaps between departments, they help ensure solutions are delivered on time, within scope, and meet business objectives. Regular meetings, documentation reviews, and hands-on involvement in project phases are common aspects of their collaborative role.
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Solution Delivery Analyst jobs near you
Infographic showing various Solution Delivery Analyst job openings in the United States as of September 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 50% In-person, 33% Hybrid, and 17% Remote job distribution, with an average salary of $104,929 per year, or $50.4 per hour.

Senior Solution Delivery Analyst

Bellevue, WA • On-site

AAA Washington
See more jobs at AAA Washingtonexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Key responsibilities

  • Lead project initiation activities, including problem framing, scoping, and definition of objectives

  • Facilitate discovery sessions, workshops, and working groups with stakeholders across business and IT

  • Support delivery activities by partnering with project teams to ensure requirements are translated into execution and assisting with testing, UAT, and go-live activities

Job description

Senior Solution Delivery Analyst
WHAT YOU'LL DO:
This role is responsible for leading the analysis, shaping, and execution support of complex business and technology initiatives from initial concept through delivery and go-live.
The Senior Solution Delivery Analyst partners closely with business and IT stakeholders to define problems, drive alignment, and develop solution direction. This role facilitates discovery, defines scope, evaluates solution options, and ensures successful execution by supporting requirements, testing, user acceptance, and business readiness activities.
This role operates with a high degree of independence and is expected to take ownership of ambiguous work, translating it into structured, actionable outcomes that enable successful delivery and adoption.
WHO WE ARE:
At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide our members with best-in-class roadside assistance, discounts and rewards, travel services and insurance. For over 120 years, we've served our members, not shareholders, so our growth supports innovation for the Club today and for the future. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.
WHY YOU'LL LOVE WORKING AT AAA WASHINGTON:
You'll play an important role in bringing AAA Washington's spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work-life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region!
ESSENTIAL DUTIES/RESPONSIBILITIES:
Initiative Shaping & Discovery
  • Lead project initiation activities, including problem framing, scoping, and definition of objectives
  • Facilitate discovery sessions, workshops, and working groups with stakeholders across business and IT
  • Drive development of a shared understanding of current state, pain points, and opportunities
  • Perform capability mapping and gap analysis to inform future-state direction
  • Establish clear scope boundaries, priorities, and success criteria for initiatives

Analysis & Solution Direction
  • Analyze complex business processes, workflows, and system interactions
  • Translate business needs into structured requirements, user stories, and acceptance criteria
  • Develop and present solution options, trade-offs, and recommendations
  • Ensure alignment between business needs and technology capabilities
  • Maintain ownership for the quality, completeness, and traceability of requirements

Delivery & Implementation Support
  • Partner with Project Managers and delivery teams to ensure clear translation from scope to execution
  • Support backlog refinement, sprint planning, and release activities as needed
  • Provide ongoing analysis support to resolve issues, clarify requirements, and maintain momentum
  • Identify and communicate risks, issues, and dependencies throughout delivery

Testing, UAT & Business Readiness
  • Define and support testing strategies and validation approach
  • Create or guide development of test scenarios and test cases
  • Lead or support User Acceptance Testing (UAT) activities, ensuring business validation of solutions
  • Partner with business stakeholders to ensure readiness, including:

• process documentation
• training inputs
• operational preparedness
  • Support go-live activities and post-launch stabilization, ensuring successful adoption and transition into operations

Stakeholder Partnership & Leadership
  • Act as a key liaison between business and IT teams, fostering alignment and clarity
  • Build strong relationships with stakeholders at multiple levels across the organization
  • Provide guidance and support to less experienced analysts as needed
  • Promote a structured, disciplined approach to discovery, analysis, and delivery

SUPERVISORY RESPONSIBILITIES:
  • None

MINIMUM QUALIFICATIONS:
  • Bachelor's degree in Information Systems, Business, Computer Science, or related field, or equivalent experience
  • 5-8+ years of experience in business analysis, solution analysis, or a related role supporting technology delivery
  • Experience leading discovery workshops, requirements definition, and UAT activities
  • Experience working with enterprise systems (e.g., ERP, CRM, MarTech platforms)
  • Strong facilitation, communication, and stakeholder engagement skills

PREFERRED QUALIFICATIONS:
  • Experience with large-scale, cross-functional initiatives spanning multiple business areas
  • Experience supporting initiatives from initial concept through delivery and go-live
  • Familiarity with agile and hybrid delivery methodologies
  • Background in process improvement, capability modeling, or solution design
  • Experience in marketing solutions, particularly Adobe and Salesforce Marketing Cloud

CERTIFICATES, LICENSES, REGISTRATIONS:
  • None required.
  • Preferred: Certifications in business analysis (e.g., CBAP, PMI-PBA), agile/business analysis (e.g., AgileBA), facilitation, stakeholder engagement, or strategic planning are a plus.

KNOWLEDGE, SKILLS, ABILITIES:
  • Operates effectively in ambiguous, evolving environments
  • Strong ability to structure complex problems into clear direction
  • Balances strategic thinking with hands-on delivery support
  • Drives alignment and builds confidence across stakeholders
  • Focused on achieving practical, actionable outcomes

SALARY:
  • Hiring Range: $105,876 - $126,990
  • Opportunity to earn a discretionary bonus based on company performance

BENEFITS WE OFFER:
  • Health insurance (medical, vision, dental and prescription drug)
  • Up to 22 days of Paid Time Off (PTO) in the first year
  • Eleven paid holidays in addition to PTO
  • 401(k) with Employer Match
  • Life, Short-Term Disability and Long-Term Disability insurance
  • Flexible Spending Accounts
  • 4 Hours of Volunteer Time Off per year
  • On-Demand Pay / Earned Wage Access
  • Free Premier RV AAA Washington Membership
  • Travel, Insurance, and Membership Discounts and Perks
  • Paid, on-going training throughout your career
  • THRIVE wellness program
  • Tax-advantaged commuter benefit
  • Free parking
  • Financial Literacy Education

WORK ENVIRONMENT & PHYSICAL DEMANDS:
  • Hybrid work from home and office required
  • The physical environment is typical of a standard office space. It requires the employee to work inside for the duration of work. Must be able to remain in a stationary position, sitting for more than 50% of the time. This position will require occasionally moving about inside the office to access equipment, cabinets, etc. May work around office equipment which could be noisy, such as copiers and fax machines.

OTHER:
  • Equipment used: Computer, phone, various virtual technologies, other office equipment
  • Travel: Rarely Travel

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

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