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Solution Center Representative Jobs (NOW HIRING)

Pyramid Consulting

Solutions Center Rep

Scottsdale, AZ · On-site +1

$18 - $19/hr

Immediate need for a talented Solutions Center Rep . This is a 12 months contract with potential for project extension opportunity with long-term potential and is located in U.S(Remote). Please ...

Nationwide

Solutions Center Representative

Jordan, NY

$16 - $20/hr

The national salary range for Representative, Solutions Center - Financial Services : $46,345.00-$75,500.00 The expected starting salary range for Representative, Solutions Center - Financial ...

Nationwide

Solutions Center Representative

Troy, NY · On-site

$15.75 - $19.75/hr

The national salary range for Representative, Solutions Center - Financial Services : $46,345.00-$75,500.00 The expected starting salary range for Representative, Solutions Center - Financial ...

Phfa

Manager of Solutions Center

Harrisburg, PA · Hybrid

Lead, mentor, and develop a team of solution center representatives to achieve performance and quality goals. * Foster a positive, inclusive, and high-performance work environment focused on ...

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview ... AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... through solutions. * Document all customer interactions accurately in the company's CRM system.

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How much do solution center representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for solution center representative in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Solution Center Representative, and why are they important?

To thrive as a Solution Center Representative, you need strong problem-solving abilities, customer service expertise, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Excellent communication, patience, and active listening are vital soft skills for effectively resolving customer inquiries. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to a positive company reputation.

What are some common challenges Solution Center Representatives face when assisting customers, and how are these challenges typically addressed?

Solution Center Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and addressing frustrated or upset customers. To manage these situations, representatives are usually provided with comprehensive training, access to detailed knowledge bases, and support from more experienced team members or supervisors. Effective communication skills and patience are crucial, as is the ability to quickly identify and escalate issues when necessary. Most teams also hold regular meetings to discuss recurring challenges and share best practices, fostering a collaborative problem-solving environment.

What are Solution Center Representatives?

Solution Center Representatives are customer service professionals who assist clients by providing information, resolving issues, and guiding them through processes related to a company's products or services. They typically work in contact centers or support departments, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by delivering effective solutions and high-quality service. They may also handle complaints, process transactions, and escalate complex issues to specialized teams when necessary.
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Solution Center Representative jobs near you
Banking Call Center Representative - 170180

Banking Call Center Representative - 170180

A-Line Staffing Solutions LLC

Lincoln, RI

$26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

A-Line Staffing is now hiring Banking Call Center Representative in Lincoln, RI. The Banking Call Center Representative would be working for a Fortune 500 financial institution and has career growth potential. This would be full time / 40+ hours per week.

If you think this Banking Call Center Representative position is a good fit for you, please reach out to Lindsay at 5867107959 or LKOPASZ@ALINESTAFFING.com with your resume. Banking Call Center Representative Compensation The pay for this position is $26.00 per hour. Benefits are available to full-time employees after 90 days of employment and include medical, dental, vision, 401(k), PTO, and additional employee perks.

Banking Call Center Representative Highlights Schedule: Tuesday – Friday 12:00 PM – 9:00 PM, Saturday 11:00 AM – 8:00 PM Location: Lincoln, RI Full-time opportunity with growth potential at a leading financial institution In-office environment with collaborative team culture Banking Call Center Representative Responsibilities Assist clients through inbound calls regarding credit products, short-term lending, and general banking needs Identify customer financial goals and recommend banking products, services, and solutions Support card servicing inquiries and provide customized account solutions Cross-sell and upsell products including credit cards, checking accounts, savings accounts, and lending solutions Build strong customer relationships through active listening, rapport building, and problem resolution Refer clients to licensed sales or specialty banking partners when appropriate Manage risk and ensure compliance with banking regulations and company policies Maintain high-quality customer service standards in a fast-paced call center environment Banking Call Center Representative Requirements High School Diploma or GED required Minimum 2 years of call center and/or banking experience preferred Experience with inbound customer service or financial services environments preferred Sales, cross-selling, upselling, or referral experience strongly preferred Intermediate computer proficiency required Strong communication, problem-solving, and decision-making skills Ability to work weekends and scheduled holidays as needed Comfortable receiving coaching, feedback, and adapting to process changes If you think this Banking Call Center Representative position is a good fit for you, please reach out to Lindsay at 5867107959 or LKOPASZ@ALINESTAFFING.com .

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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

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