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Solution Center Representative Jobs (NOW HIRING)

Network ESC

Call Center Representative

Philadelphia, PA

$18 - $18.65/hr

Call Center Representative Job Title: Call Center Representative Job Summary: We are seeking a ... Resolve customer complaints and provide appropriate solutions. * Process orders, payments, returns ...

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview ... AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We ...

Bath Concepts

Call Center Representative

Jacksonville, FL · On-site

$14.75 - $18.50/hr

Call Center Representative With more than 25 years of experience, One & Done Bath Solutions is one ... We provide custom bath remodeling solutions that are attractive, durable, and low-maintenance ...

Network ESC

Call Center Representative

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Job Title: Call Center Representative Job Summary: We are seeking a ... Resolve customer complaints and provide appropriate solutions. * Process orders, payments, returns ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... through solutions. * Document all customer interactions accurately in the company's CRM system.

SPS North America

Call Center Representative

New York, NY · On-site

$17.50 - $22/hr

The Call Center Representative will report to the Client Services Supervisor, Client Services ... Assess customer needs to provide personalized solutions and exceptional service. * Suggest ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a ... through solutions. * Document all customer interactions accurately in the company's CRM system.

Lascko Services

Call Center Representative

Muskegon, MI · On-site

$17 - $20/hr

Call Center Representative We are seeking a dynamic and customer-focused call taker to join our ... solutions and alternatives to resolve issues to the client's satisfaction. - Develop a deep ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Effective problem-solving to analyze a situation, identify core issue and find effective solution. ANSWER PHONES, SCHEDULE APPOINTMENTS, BI-LINGUAL, CUSTOMER INQUIRIES, CALL CENTER REPRESENTATIVE ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.50 - $20.50/hr

Customer Center Representative Alta Resources is looking for full-time and part-time Customer ... Provide solutions, recommendations and product information with a sense of urgency, positivity and ...

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Solution Center Representative information

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How much do solution center representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for solution center representative in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is a solution center representative?

Solution Center Representatives are customer service professionals who assist clients by providing information, resolving issues, and guiding them through processes related to a company's products or services. They typically work in contact centers or support departments, handling inquiries via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by delivering effective solutions and high-quality service. They may also handle complaints, process transactions, and escalate complex issues to specialized teams when necessary.

What skills and qualifications are needed to be a solution center representative?

To thrive as a Solution Center Representative, you need strong problem-solving abilities, customer service expertise, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Excellent communication, patience, and active listening are vital soft skills for effectively resolving customer inquiries. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to a positive company reputation.

What challenges do solution center representatives face when assisting customers, and how are they addressed?

Solution Center Representatives often encounter challenges such as handling high call volumes, troubleshooting complex technical issues, and addressing frustrated or upset customers. To manage these situations, representatives are usually provided with comprehensive training, access to detailed knowledge bases, and support from more experienced team members or supervisors. Effective communication skills and patience are crucial, as is the ability to quickly identify and escalate issues when necessary. Most teams also hold regular meetings to discuss recurring challenges and share best practices, fostering a collaborative problem-solving environment.

What does a Solution Center Representative do?

A Solution Center Representative assists customers by resolving technical issues, answering product or service questions, and providing support through phone, email, or chat. They often use customer relationship management (CRM) tools and require good communication skills to ensure customer satisfaction.
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Solution Center Representative jobs near you

Call Center Representative

Jacksonville, FL • On-site

Bath Concepts Independent Dealers
Business Management Consulting • 1 - 10 employees
Learn more about Bath Concepts Independent Dealersexternal

$600 - $900/wk

Full-time

Re-posted 3 days ago

Job description

Call Center Representative

Company: One & Done Bath Solutions
Location: Jacksonville, FL and surrounding areas
Employment Type: Full-Time
Compensation: $600–$900 per week

Join Our Team!

With more than 25 years of experience, One & Done Bath Solutions is one of the fastest-growing brands in the acrylic bath remodeling industry. We provide custom bath remodeling solutions that are attractive, durable, and low-maintenance, helping homeowners improve their homes and quality of life.

We are currently seeking a Call Center Representative to join our Jacksonville, FL market and surrounding areas.

If you enjoy speaking with people, providing excellent customer service, and working in a fast-paced environment, this could be a great opportunity for you.

General Purpose

As a Call Center Representative, you will contact homeowners by telephone, schedule qualified appointments for free consultations, enter lead information, maintain reports, and respond to calls from homeowners who are interested in our services.

Responsibilities
  • Deliver a scripted presentation to homeowners
  • Adapt the scripted presentation to address individual homeowner needs
  • Answer questions and handle homeowner concerns and objections professionally
  • Collect homeowner information, including names, addresses, and phone numbers
  • Schedule appointments over the telephone
  • Enter appointment details into the computer system
  • Document homeowner information and important details from conversations
  • Confirm appointments scheduled by canvassers or sales representatives
  • Schedule appointments for sales representatives to meet with prospective homeowners
  • Conduct quality-control calls
  • Answer calls from potential customers responding to advertisements
  • Follow up with homeowners after initial contact
  • Update lead information and maintain accurate reports
Qualifications
  • Strong customer service and communication skills
  • Knowledge of sales and marketing principles and strategies
  • Previous experience in telemarketing, sales, marketing, promotions, or a related field is preferred
  • Ability to communicate confidently and professionally with homeowners
  • Comfortable handling questions, concerns, and objections
  • Basic computer skills and proficiency with relevant computer applications
  • Strong attention to detail and organizational skills
  • Product knowledge will be provided through training
Why Join One & Done Bath Solutions?

Join a growing team where you can develop your communication and sales skills while helping homeowners improve their homes.

Apply today and become part of the One & Done Bath Solutions team!

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