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Solution Center Associate Jobs (NOW HIRING)

The UPS Store

Center Associate

Elizabethtown, KY

$14 - $15/hr

... solutions. This role requires excellent communication skills, attention to detail, and the ability ... Center Associates represent the brand by delivering a positive customer experience and ensuring ...

Addison Group

Call Center Associate

Oklahoma City, OK · On-site

$17.50 - $18.50/hr

Call Center Associate Location: Oklahoma City, OK Industry: Mortgage Servicing Pay: $17.50-$18.50 ... This position combines customer service, relationship building, and solution-oriented communication ...

Addison Group

Call Center Associate

Oklahoma City, OK · On-site

$17.50 - $18.50/hr

Call Center Associate Location: Oklahoma City, OK Industry: Mortgage Servicing Pay: $17.50-$18.50 ... This position combines customer service, relationship building, and solution-oriented communication ...

Age Rejuvenation

Call Center Associate

Tampa, FL · On-site

$20 - $22/hr

As a Call Center Associate, you will play a vital role in helping individuals discover solutions that can improve their health, confidence, and quality of life. Benefits amp; Perks Competitive ...

Age Rejuvenation

Call Center Associate

Tampa, FL · On-site

$20 - $22/hr

As a Call Center Associate, you will play a vital role in helping individuals discover solutions that can improve their health, confidence, and quality of life. Benefits amp; Perks Competitive ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Education Associates Certifications No Required Certification(s) Licenses No Required License(s ...

Mativ

Distribution Center Associate

Woodville, WI · On-site

$16 - $18.25/hr

The Company offers a wide range of critical components and engineered solutions that connect, protect, and purify our world. POSITION TITLE: Distribution Center Associate REPORTS TO: Distribution ...

Turn2Partners

Contact Center Associate

VA · On-site

$21/hr

... solutions. The organization has a long history of promoting financial wellness and delivering ... The Contact Center Associate will follow up on outstanding items, help manage competing ...

Mativ

Distribution Center Associate

Woodville, WI · On-site

$16 - $18.25/hr

The Company offers a wide range of critical components and engineered solutions that connect, protect, and purify our world. POSITION TITLE: Distribution Center Associate REPORTS TO: Distribution ...

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

As a Technology Solution Center Analyst within PNC's Service Desk organization, you will be based ... Education Associates Certifications No Required Certification(s) Licenses No Required License(s ...

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Solution Center Associate information

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$25

How much do solution center associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for solution center associate in the United States is $16.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $15.14 per hour, depending on experience, location, and employer.

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What states have the most Solution Center Associate jobs?

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For Solution Center Associate jobs, the most frequently searched job titles are:

IT Solution Center Associate

Clifton Park, NY • On-site

COORDINATED CARE ALLIANCE NY INC
See more jobs at COORDINATED CARE ALLIANCE NY INCexternal

$25 - $27/hr

Full-time

Re-posted 16 hours ago

Key responsibilities

  • Respond to incoming end user support requests via phone, email, and self-service channels.

  • Create tickets, troubleshoot issues, and work with team members to resolve customer requests, aiming for first-call resolution.

  • Provide on-call technical support on a rotational basis and develop customer-facing guidance on technology.

Job description

This position requires in-person work at a minimum of 3x per week.

Job Summary:

Under the general supervision of the IT Solution Center Manager, the IT Solution Center Associate is a key member of the Information Technology department, providing a wide variety of end user and technical support to all departments of CCANY and the CCO’s. This position is responsible for the initial response to incoming end user support requests from associates at all levels of the organization. The IT Solution Center Associate will be required to offer exceptional service in a fast-paced environment to both remote and on-premises customers, providing a wide range of support.   

Essential Duties and Responsibilities:

  • Provide timely responses to all phone calls, emails, and self-service requests for technical assistance. 

  • Create tickets, resolve issues striving for first-call resolution, work collaboratively with other IT members to resolve customer requests. 

  • Provide exceptional customer service to a remote workforce. 

  • Identify areas driving help desk call volume and work with team members to develop solutions to mitigate issues. 

  • Develop customer facing guidance on new/existing technology. 

  • Participate in orientation to introduce new employees to technology used.

  • Provide on-call technical support on a rotational basis. 

  • Perform data-entry tasks as needed. 

  • Maintains confidentiality.

  • Performs other duties, as assigned.

  • Must possess a valid Driver’s License from New York, or a contiguous state (i.e., Connecticut, New Jersey, Pennsylvania, and Vermont) OR must have the ability to take ample public transportation to attend meetings in person in the community and in the office as needed.

 
  • A High School diploma is required.

  • An Associate degree or a Bachelor’s degree in related field and/or equivalent experience preferred. 

  • A minimum of two (2) years of experience is required.

  • Excellent verbal, written, listening, questioning, and interpersonal communication skills.  

  • Strong working knowledge of Laptops, Cell phones (iPhone), multi-function printers, etc. is required.

  • Knowledge of Windows OS, MS Office 365 suite, Adobe Acrobat, Outlook, One Drive, Laptops, Voice over IP software (RingCentral) is preferred. 

  • Must possess the ability to exercise critical thinking and collaborate with team members to ensure appropriate resolutions are met. 

  • Must possess strong customer service skills.

  • Ability to explain technical concepts to a workforce with a diverse set of technical skills/knowledge. 

  • Must be flexible and adaptable, able to cope with unexpected events. 

  • Ability to make appropriate decisions in a dynamic and fast-paced environment with/without direct supervision. 

  • Must be able to work a schedule of 8:30 a.m. to 5:00 p.m.

  • Participate in various projects as assigned.

  • Report to work in-person a minimum of 3 days a week 

  • Travel is required.

  • Absolute sense of integrity and personal commitment to serving people with I/DD and their families.

  • Ability to work autonomously.

  • Demonstrate professionalism, respect, and ability to work in a team environment.

AAP/EEOC

CCANY provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and all other legally protected classifications.

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