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Solar Technical Support Jobs (NOW HIRING)

Fronius

Technical Support Agent

Portage, IN · On-site

Supports Solar and Energy Application Engineers with service calls and emails * Assists customers with Solar system configuration and installation requirements * Provides product information to ...

RWE

Technical Training Specialist

Austin, TX · On-site

... Schematics, Solar Technical, BESS, Electrical and Hydraulic Troubleshooting, LOTO Awareness ... Support the development of other instructors through peer evaluation and feedback * Ensure all ...

RWE

Technical Training Specialist

Abilene, TX

... Schematics, Solar Technical, BESS, Electrical and Hydraulic Troubleshooting, LOTO Awareness ... Support the development of other instructors through peer evaluation and feedback * Ensure all ...

RWE

Technical Training Specialist

Abilene, TX · On-site

... Schematics, Solar Technical, BESS, Electrical and Hydraulic Troubleshooting, LOTO Awareness ... Support the development of other instructors through peer evaluation and feedback * Ensure all ...

Signature Solar

Technical Marketing

Sulphur Springs, TX · On-site

Ensuring compatibility of Signature Solar's products with other products in the system. * Coordinating with the Applications Marketing team to address persistent Level 4 Technical support issues at ...

Signature Solar

Technical Marketing

Sulphur Springs, TX · On-site

Ensuring compatibility of Signature Solar's products with other products in the system. * Coordinating with the Applications Marketing team to address persistent Level 4 Technical support issues at ...

First Solar

Coordinator- Equipment II USA

Trinity, AL

$18 - $24.50/hr

Associate's degree in a technical discipline with at least 1 year as First Solar Manufacturing ... Demonstrate a complete understanding of area processes, equipment, and support systems.

Solar Landscape

Solar Project Engineer

Baltimore, MD · On-site +1

$80K - $110K/yr

Oversee/Design/Support commercial and grid supplied Solar Photovoltaic systems. * Prepare technical drawings, specifications of PV systems to ensure that installation and operations conform to ...

Solar Landscape

Solar Project Engineer

Chicago, IL · On-site +1

$80K - $110K/yr

Oversee/Design/Support commercial and grid supplied Solar Photovoltaic systems. * Prepare technical drawings, specifications of PV systems to ensure that installation and operations conform to ...

Solar Landscape

Solar Project Engineer

Baltimore, MD · On-site +1

$80K - $110K/yr

Oversee/Design/Support commercial and grid supplied Solar Photovoltaic systems. * Prepare technical drawings, specifications of PV systems to ensure that installation and operations conform to ...

Solar Landscape

Solar Project Engineer

Baltimore, MD · On-site

$80K - $110K/yr

Oversee/Design/Support commercial and grid supplied Solar Photovoltaic systems. * Prepare technical drawings, specifications of PV systems to ensure that installation and operations conform to ...

Solar Landscape

Solar Project Engineer

Chicago, IL · On-site +1

$80K - $110K/yr

Oversee/Design/Support commercial and grid supplied Solar Photovoltaic systems. * Prepare technical drawings, specifications of PV systems to ensure that installation and operations conform to ...

First Solar

Coordinator- Equipment II USA

Trinity, AL · On-site

$18 - $24.50/hr

Associate's degree in a technical discipline with at least 1 year as First Solar Manufacturing ... Demonstrate a complete understanding of area processes, equipment, and support systems.

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Solar Technical Support information

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$14

$26

$44

How much do solar technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for solar technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a solar technical support?

Solar Technical Support professionals assist customers and installers with technical issues related to solar energy systems. They provide troubleshooting help, guidance on installation, maintenance tips, and resolve performance problems for solar panels, inverters, and related equipment. These experts often work for solar manufacturers, installation companies, or service providers, ensuring that customers get the most out of their solar systems and that any technical issues are resolved quickly and efficiently.

What are the key skills and qualifications needed to thrive as a solar technical support?

To excel as a Solar Technical Support specialist, you need a solid understanding of photovoltaic (PV) systems, electrical principles, and troubleshooting, often supported by relevant technical certifications or an engineering degree. Familiarity with solar monitoring platforms, diagnostic tools, and CRM or ticketing systems is typically required. Outstanding problem-solving abilities, clear communication, and patience are crucial soft skills for assisting customers and collaborating with field technicians. These competencies ensure timely resolution of technical issues, enhance customer satisfaction, and support the reliable operation of solar energy systems.

What are some common challenges faced by solar technical support, and how can they be effectively addressed?

Solar Technical Support professionals often encounter challenges such as troubleshooting complex system malfunctions, communicating technical information to non-technical customers, and keeping pace with evolving solar technologies. Addressing these challenges requires strong problem-solving skills, continuous learning, and effective collaboration with engineers, installers, and customers. Building a solid knowledge base and leveraging internal resources, such as documentation and team expertise, can help resolve issues efficiently and enhance customer satisfaction.

What is the difference between Solar Technical Support vs Solar Installation Technician?

AspectSolar Technical SupportSolar Installation Technician
CertificationsPV or solar certifications, technical support trainingOSHA, electrical, and safety certifications, installation training
Work EnvironmentOffice, call centers, remote troubleshootingOn-site at installation sites, outdoor work
Job FocusDiagnosing issues, providing technical assistance, customer supportInstalling, wiring, and commissioning solar systems

Solar Technical Support primarily involves troubleshooting, customer assistance, and remote problem-solving, often working in office settings. In contrast, Solar Installation Technicians focus on physically installing and wiring solar panels on-site. Both roles require technical knowledge and certifications but differ in work environment and daily tasks.

What cities are hiring for Solar Technical Support jobs?

Cities with the most Solar Technical Support job openings:

What states have the most Solar Technical Support jobs?

States with the most job openings for Solar Technical Support jobs include:

What are popular job titles related to Solar Technical Support jobs?

For Solar Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Solar Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Representative - Solar and Energy

Portage, IN • On-site

Fronius
See more jobs at Froniusexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Key responsibilities

  • Provides technical support to customers via telephone and email, diagnosing issues and guiding corrective actions.

  • Communicates with internal teams to escalate unresolved issues and support product, system, and process introductions.

  • Assists customers with Solar system configuration, installation requirements, and product information.

Job description

The Technical Support Representative works both independently and as a team player, focusing on technical support through telephone calls and email communication. This position diagnoses issues and guides the customer through corrective actions. The Technical Support Representative is responsible for communicating with the appropriate internal teams to properly escalate unresolved issues to maximize customer satisfaction.

Task and Responsibilities

  • Offers email and telephone support for customer inquiries and issues
  • Possesses the ability to multi-task and effectively diagnose, analyze, and problem-solve via telephone and email
  • Excels in time management and organizational skills
  • Evaluates client needs for upgrades or upsells of current or new installations
  • Delivers application advice for Fronius team members, end customers, distributors, and dealers
  • Provides technical support for the introduction of products, systems and processes into the market
  • Represents Fronius USA LLC in a professional and respectful manner while also promoting the Fronius Way philosophy
  • Follows escalation guidelines
  • All other duties as assigned by management

Welding/Solar and Energy specific Tasks and Responsibilities

Welding

  • Supports System and Application Engineers with service calls and emails
  • Assists customers with Welding equipment configuration and instillation requirements
  • Provides product information to prospective Welding customers

Solar and Energy

  • Supports Solar and Energy Application Engineers with service calls and emails
  • Assists customers with Solar system configuration and installation requirements
  • Provides product information to prospective Solar and Energy customers

Requirements

  • Associate's degree/Technical Certification from an accredited college or university required
  • Education, training and/or 1+ years of experience in a related field
  • Ability to work independently and as a team member
  • Proficient in use of Microsoft Word, Excel, PowerPoint, Outlook, and CRM software
  • Excellent analytical and problem-solving skills
  • Ability to identify, make recommendations and solve customer issues
  • Limited travel
  • Help desk experience is a plus
  • Basic electrical knowledge is required
  • Excellent verbal and written communication skills
  • Ability to express thoughts clearly and concisely
  • Customer service driven
  • Ability to multi-task and meet goals and objectives
  • Authorized to work in the U.S. and possess a valid motor vehicle operator license

Health and Safety

  • Must comply with all safety and health standards established by Fronius USA, LLC and federal, state or local requirements
  • Employees will perform duties in an office environment and a field setting
  • Employees will be occasionally exposed to tripping hazards
  • The noise level in the work environment is usually low to medium

We offer a generous benefit package including:

  • Flexible work schedule with hybrid options
  • PTO available immediately plus 11 paid holidays
  • Employer matched 401(k)
  • Medical, Dental, and Vision covered 100% for employees
  • 50% company paid Medical, Dental, and Vision for your family
  • Employee Assistance Program
  • Short-Term and Long-Term Disability
  • Flexible Spending Accounts for Health Care and Dependent Care

Fronius USA, LLC is proud to offer Equal Employment Opportunities and committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Are you ready for Fronius? Apply online now and become part of the Fronius family!

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