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Solar Technical Support Jobs in Arizona (NOW HIRING)

Solar Installer

Tucson, AZ · On-site

$17.75 - $23.75/hr

... read technical drawings and building plans and maintain a strong understanding of PV design ... Maintain accurate knowledge of process and systems that support the service department.

Solar Installer

Tucson, AZ · On-site

$17.75 - $23.75/hr

... read technical drawings and building plans and maintain a strong understanding of PV design ... Maintain accurate knowledge of process and systems that support the service department.

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Solar Technical Support information

What is a solar technical support?

Solar Technical Support professionals assist customers and installers with technical issues related to solar energy systems. They provide troubleshooting help, guidance on installation, maintenance tips, and resolve performance problems for solar panels, inverters, and related equipment. These experts often work for solar manufacturers, installation companies, or service providers, ensuring that customers get the most out of their solar systems and that any technical issues are resolved quickly and efficiently.

What are the key skills and qualifications needed to thrive as a solar technical support?

To excel as a Solar Technical Support specialist, you need a solid understanding of photovoltaic (PV) systems, electrical principles, and troubleshooting, often supported by relevant technical certifications or an engineering degree. Familiarity with solar monitoring platforms, diagnostic tools, and CRM or ticketing systems is typically required. Outstanding problem-solving abilities, clear communication, and patience are crucial soft skills for assisting customers and collaborating with field technicians. These competencies ensure timely resolution of technical issues, enhance customer satisfaction, and support the reliable operation of solar energy systems.

What are some common challenges faced by solar technical support, and how can they be effectively addressed?

Solar Technical Support professionals often encounter challenges such as troubleshooting complex system malfunctions, communicating technical information to non-technical customers, and keeping pace with evolving solar technologies. Addressing these challenges requires strong problem-solving skills, continuous learning, and effective collaboration with engineers, installers, and customers. Building a solid knowledge base and leveraging internal resources, such as documentation and team expertise, can help resolve issues efficiently and enhance customer satisfaction.

What is the difference between Solar Technical Support vs Solar Installation Technician?

AspectSolar Technical SupportSolar Installation Technician
CertificationsPV or solar certifications, technical support trainingOSHA, electrical, and safety certifications, installation training
Work EnvironmentOffice, call centers, remote troubleshootingOn-site at installation sites, outdoor work
Job FocusDiagnosing issues, providing technical assistance, customer supportInstalling, wiring, and commissioning solar systems

Solar Technical Support primarily involves troubleshooting, customer assistance, and remote problem-solving, often working in office settings. In contrast, Solar Installation Technicians focus on physically installing and wiring solar panels on-site. Both roles require technical knowledge and certifications but differ in work environment and daily tasks.

What cities in Arizona are hiring for Solar Technical Support jobs?

Cities in Arizona with the most Solar Technical Support job openings:

Infographic showing various Solar Technical Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Renewable Maintenance Specialist / Senior Specialist (Gila Bend, AZ)

Gila Bend, AZ • On-site

Arizona Public Service
5 - 10K employees

$20.50 - $28.25/hr

Full-time

Re-posted 23 days ago


Arizona Public Service rating

8.5

Company rating: 8.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz


Job description

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. As the state's largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.
Summary
The Renewable Maintenance Specialist / Senior Specialist assumes direct responsibility for maintaining a variety of APS owned Solar and BESS assets located throughout the state of Arizona. Responsibilities include but are not limited to installation, commissioning, testing, inspecting, troubleshooting, repairing and modifying solar photovoltaic systems, BESS systems and utilizing DAS and SCADA communication systems. Performs tasks in accordance with Operating and Maintenance procedures and associated vendor and manufacturer technical procedures. Provides technical support for operating and maintaining Solar and BESS assets from 2KWac to 168MWac. Provides technical direction to less experienced Renewables Maintenance Specialists. Position will be required to lift and carry up to 50 pounds and climb ladders, kneel, squat, bend, stoop and twist to assume awkward positions. Requires statewide travel on a regular basis.
Minimum Requirements
Renewable Maintenance Specialist
  • A two-year Associates degree in an applicable technology area such as electric power, electronics, mechanics or hydraulics
  • Plus two (2) years of solar and/or battery storage maintenance and/or construction experience.
  • In lieu of degree, four (4) years of solar and/or battery storage maintenance, construction and/or other job-related experience.
  • Requires ability to lift and carry up to 50 pounds and climb ladders, kneel, squat, bend, stoop and twist to assume awkward positions.

Renewable Maintenance Specialist Senior
  • A two-year Associates degree in an applicable technology area such as electric power, electronics, mechanics or hydraulics
  • Plus five (5) years of solar maintenance and construction experience.
  • In lieu of degree, seven (7) years of solar maintenance, construction and/or other job-related experience.

Preferred Special Skills, Knowledge or Qualifications:
  • Knowledge of general electricity and electrical theory.
  • Demonstrated experience working with communications equipment (DAS), testing equipment (e.g., various Fluke meters, IV Curve, IR Camera, Megger Testing, Solmetric Eye), construction and technical repair standards required.
  • Proficiency in 480VAC, 1000 VDC, electronics, computers, mechanics and or hydraulics with hands-on experience with electrical troubleshooting.
  • Ability to work independently or as a lead member of the team.
  • Good written and verbal communication skills along with PC skills in a Windows-based environment.
  • Demonstrated ability and understanding of electrical/electronic blueprint designs, schematics and redline new construction drawings.
  • In-depth working knowledge of the National Electric Code (NEC), Accident Prevention Manual (APM) and Maintenance/Construction standards.
  • Able to use PI displays for assessing solar plant operating status.
  • Ability to push firmware and software operating systems into inverters.
  • Achievement of, or ability to obtain, level 1 and 2 training from inverter manufactures within the first twelve months of employment to ensure ability to troubleshoot/work on inverters.
  • Ability to operate all functions of inverters and clear most problems.
  • Able to perform all recommended preventative maintenance on all solar equipment on utility/DE plants and utilize Maximo system in accessing data, entering information on work orders.
  • Experience using infrared equipment to check for loose connection/ hot spots, working with and analyzing DC electrical system problems.

Major Accountabilities
1) Performs diagnostics to troubleshoot, identify and repair inverter performance issues of the Solar and BESS systems.
2) Connects with communications equipment/computers to troubleshoot communications problems and identify and repair communication issues with DAS or SCADA systems.
3) Troubleshoots/repairs controls and motor drives on tracker equipment.
4) Identifies module performance issues with testing equipment to include removal and replacement of modules and replace solar modules as needed.
5) Performs voltage and current checks on AC/DC systems and performs preventative maintenance on weather station equipment.
6) Provides technical direction to less experienced maintenance specialists.
7) Oversees third party contractors to ensure contractor is complying with APS construction standards and Accident Prevention Manual (APM).
8) Collaborates with and takes professional directional advice from solar-related Engineering team to resolve solar technical issues.
Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.
Onsite: Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community.
  • Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
  • Role types are subject to change based on business need.

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