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Solar Technical Support Jobs in Gilbert, AZ (NOW HIRING)

Provide responsive engineering technical support for the Clearway Solar and BESS operating fleet. * Recommend and drive solutions that maximize the reliability and operation of Solar and BESS ...

SRE Analyst II

Scottsdale, AZ · On-site

$60K - $85K/yr

For over a decade, the team at QE Solar has brought technical expertise, curiosity, and an ... The Site Reliability Engineer (SRE) Analyst II is the organization's Second line of support and ...

SRE Analyst II

Scottsdale, AZ · On-site

$57.75 - $76.75/hr

For over a decade, theteam at QE Solar has brought technical expertise, curiosity, and ... The Site Reliability Engineer (SRE) Analyst II is the organization's Second line of support and ...

IT Specialist

Mesa, AZ · On-site

$60K - $75K/yr

About Paluo Solar Here at Paulo Solar, we are putting a high priority on having safe, clean, and ... Provide Tier 1-3 technical support to employees across all shifts * Ensure compliance with ...

Technical Writer Primary Skills: Strong Technical Writing Role Description: The Technical Writer ... Experience in solar module manufacturing preferred. - Experience supporting UAT, training ...

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Solar Technical Support information

See Gilbert, AZ salary details

$14

$25

$44

How much do solar technical support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for solar technical support in Gilbert, AZ is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What is a solar technical support?

Solar Technical Support professionals assist customers and installers with technical issues related to solar energy systems. They provide troubleshooting help, guidance on installation, maintenance tips, and resolve performance problems for solar panels, inverters, and related equipment. These experts often work for solar manufacturers, installation companies, or service providers, ensuring that customers get the most out of their solar systems and that any technical issues are resolved quickly and efficiently.

What are the key skills and qualifications needed to thrive as a solar technical support?

To excel as a Solar Technical Support specialist, you need a solid understanding of photovoltaic (PV) systems, electrical principles, and troubleshooting, often supported by relevant technical certifications or an engineering degree. Familiarity with solar monitoring platforms, diagnostic tools, and CRM or ticketing systems is typically required. Outstanding problem-solving abilities, clear communication, and patience are crucial soft skills for assisting customers and collaborating with field technicians. These competencies ensure timely resolution of technical issues, enhance customer satisfaction, and support the reliable operation of solar energy systems.

What are some common challenges faced by solar technical support, and how can they be effectively addressed?

Solar Technical Support professionals often encounter challenges such as troubleshooting complex system malfunctions, communicating technical information to non-technical customers, and keeping pace with evolving solar technologies. Addressing these challenges requires strong problem-solving skills, continuous learning, and effective collaboration with engineers, installers, and customers. Building a solid knowledge base and leveraging internal resources, such as documentation and team expertise, can help resolve issues efficiently and enhance customer satisfaction.

What is the difference between Solar Technical Support vs Solar Installation Technician?

AspectSolar Technical SupportSolar Installation Technician
CertificationsPV or solar certifications, technical support trainingOSHA, electrical, and safety certifications, installation training
Work EnvironmentOffice, call centers, remote troubleshootingOn-site at installation sites, outdoor work
Job FocusDiagnosing issues, providing technical assistance, customer supportInstalling, wiring, and commissioning solar systems

Solar Technical Support primarily involves troubleshooting, customer assistance, and remote problem-solving, often working in office settings. In contrast, Solar Installation Technicians focus on physically installing and wiring solar panels on-site. Both roles require technical knowledge and certifications but differ in work environment and daily tasks.

Infographic showing various Solar Technical Support job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,006 per year, or $26 per hour.

Solar/BESS Operations Engineer

Scottsdale, AZ • On-site

$70K - $95K/yr

Other

Posted 15 days ago


Job description

No visa sponsorship or any kind of sponsorship for employment authorization is available for this role, now or in the future.

Key Responsibilities
  • The Solar/BESS Operations Engineer is responsible for supporting the ongoing operations, maintenance, and performance optimization of utility-scale and commercial solar photovoltaic (PV) and Battery Energy Storage System (BESS) assets. This role focuses on troubleshooting, reliability improvement, root cause analysis, and the implementation of best practices to ensure safe, efficient, and cost-effective operation of solar and storage facilities. This hybrid position is located in Scottsdale, AZ.
  • Provide responsive engineering technical support for the Clearway Solar and BESS operating fleet.
  • Recommend and drive solutions that maximize the reliability and operation of Solar and BESS equipment.
  • Provide internal subject matter expertise for Solar modules, inverters, and BESS.
  • Contribute to the development and updating of engineering specifications and operational procedures, leveraging lessons learned from operating plants.
  • Support the O&M team during new project construction and acquisition, ensuring readiness for operation to Clearway standards.
  • Review and evaluate BESS capacity testing.
  • Support training programs for site personnel, sharing technical knowledge and promoting best practices.
  • Evaluate equipment obsolescence and repowering opportunities or augmentation for existing Solar and BESS plants.
  • Provide technical support for warranties and insurance claims.
  • Support the Operations Engineering team more generally to solve complex problems associated with renewable energy equipment.
Requirements
  • B.S. in an Engineering field related to Energy Systems or Technology.
  • 3+ years of experience.
  • Ability to identify and implement detailed solutions to complex technical problems.
  • Capable of managing small projects or tasks on a larger-scale project, and the ability to mentor less experienced technicians.
  • Excellent written and oral communication skills to effectively communicate both internally and externally.
  • Minimum of two years of experience with data historians and building performance monitoring tools.
  • Advanced knowledge of battery operation and maintenance requirements.
  • Experienced understanding of electrical power generation, operation, and maintenance.
  • Able to read and interpret electrical drawings, technical manuals, and test reports.
  • Must successfully function as a member of a team.
  • Must be able to maintain a professional and positive company image and positive relationships with owners, customers, internal contractors, and external contractors.
  • May be required to work flexible work hours at times.
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