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Software Training Manager Jobs in Washington, DC

... software platforms. * Develop contingency procedures and operational workarounds that support ... Experience managing training programs, qualification standards, positional task lists, or ...

Sr. Training Specialist

Washington, DC · On-site

$70K - $75K/yr

The CommandCentral Training Delivery Team designs and delivers software training to the public ... The CommandCentral software suite includes Community Engagement, NG 9-1-1 Call Management, Voice ...

Utilizing the Defense Security Assistance Management System (DSAMS) software program and providing task accomplishment reports on a weekly basis * In cooperation with Training Center (TRACEN ...

Assoc Technical Trainer

Manassas, VA · On-site

$30.50 - $40.50/hr

Collaborate with the Training Manager to ensure participant needs are met, enhancing the overall ... Ability to learn new systems and software related to the role * Ability to assist with light ...

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Software Training Manager information

See Washington, DC salary details

$84.4K

$161.8K

$201.6K

How much do software training manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for software training manager in Washington, DC is $161,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $146,100.00 and $192,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by software training managers when delivering training to diverse user groups?

Software Training Managers often encounter the challenge of addressing varying levels of technical proficiency within their audience. They must design training programs that are accessible to beginners while still providing value to more advanced users. Additionally, adapting instructional methods for different learning styles and managing training schedules across departments can require significant coordination. Effective communication, flexibility, and continuous feedback collection are key to overcoming these obstacles and ensuring successful knowledge transfer.

What does a software training manager do?

A Software Training Manager is responsible for designing, implementing, and overseeing training programs that help employees or clients learn how to use specific software applications effectively. They assess training needs, develop instructional materials, and lead workshops or seminars to ensure users can maximize the software's capabilities. Additionally, they may manage a team of trainers, evaluate the effectiveness of training sessions, and update content as software evolves. Their goal is to improve user proficiency and productivity while minimizing software-related issues.

What are the key skills and qualifications needed to thrive as a software training manager?

To thrive as a Software Training Manager, you need expertise in instructional design, adult learning principles, and a background in IT or software systems, often supported by a relevant degree or certifications like CompTIA CTT+. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and software platforms such as Microsoft Office or Salesforce is typically required. Strong soft skills include communication, leadership, and adaptability for effectively engaging diverse learners and leading training teams. These competencies are crucial for designing effective training programs, ensuring user adoption, and maximizing organizational productivity.

What is the difference between Software Training Manager vs Software Trainer?

AspectSoftware Training ManagerSoftware Trainer
CredentialsTypically requires a bachelor’s degree in education, IT, or related field; certifications like Certified Technical Trainer (CTT+)Often needs a relevant degree or certification; CTT+ or similar certifications are common
Work EnvironmentManages training programs, oversees trainers, and collaborates with management in corporate or educational settingsDelivers training sessions, creates training materials, and interacts directly with learners
Employer & Industry UsageUsed in corporate, educational, and tech companies to oversee training initiativesFound in similar environments, focusing on direct instruction and skill development

The main difference is that a Software Training Manager oversees training programs and manages trainers, while a Software Trainer focuses on delivering training sessions directly to learners. Both roles require relevant certifications and work in similar environments, but the manager has a broader supervisory role.

What are popular job titles related to Software Training Manager jobs in Washington, DC? For Software Training Manager jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Software Training Manager jobs in Washington, DC look for? The top searched job categories for Software Training Manager jobs in Washington, DC are:

IT Coordinator (software training)

The Consortium, Inc.

Washington, DC • On-site

Full-time

Re-posted 29 days ago


Job description

Job Title: IT Coordinator Position (software training)
Department: Information Technology
Summary:
The IT Coordinator is responsible for supporting IT administrative areas, and daily IT operations. The IT Coordinator is expected to perform duties with a commitment to providing superior service to the association staff, and maintaining an atmosphere of teamwork and continuous improvement. This position reports directly to the Vice President, Information Technology.
Essential duties and responsibilities include the following (other duties may be assigned):
This list describes general job duties and responsibilities. It is not a complete list of duties.
  • Performing end-user technical awareness outreach as required.
  • Delivering in-person and remote training/presentation on new software to end users, and conducting new employee orientation.
  • Documentation and training activities including drafting end user/software, web application, "how to use" instructions, quick reference cards etc.
  • Maintaining project timelines, gathering technical requirements from business and department users, and testing new software, apps, systems etc.
  • Administrative tasks including compiling weekly team reports and maintaining meeting agendas, taking notes, and other administrative areas as assigned.
  • Drafting and filing basic IT reports, taking meeting notes.
  • Maintaining the IT inventory.
  • Performing preliminary audit report reviews, and filing; sending IT audit reminders.
  • General IT operations support and coordination including set up meetings, drafting IT forms, end-user tickets, and performing other general activities/responsibilities as assigned.

Supervisory responsibilities:
Not applicable.
Competencies:
To perform in this position successfully, an individual should demonstrate the following competencies:
Interpersonal Skills
Excellent oral and written communication skills in English, including communicating with diplomacy, discretion and tact. Ability to write clearly and translate technical jargon into understandable and user-friendly information.
Preferred Skills, Experience & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Eligibility to work in the United States without visa sponsorship.
  • 2 to 3 years of professional experience in IT Coordinator or a similar role.
  • Bachelors degree in IT or any professional field preferred.
  • Experience working in an association/law firm, or in a similar professional services environment.
  • Some IT Operations experience preferred.
  • Some experience in maintaining project timelines, and gathering technical requirements from business users. Expertise in using Microsoft Office programs, Microsoft Word, Excel, and PowerPoint.
  • Experience in supporting Windows desktop end-users, Office 365, Office apps, SharePoint, Cloud platforms, laptop computers, mobile phones, printers.
  • Basic understanding of Project Management and SDLC principles.

Project Management - Responsible for technical support, training and outreach initiatives and time/process management.
Customer Service - Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Maintains confidentiality.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.
Teamwork - Contributes to building a positive team spirit.
Judgment - Exhibits sound and accurate judgment.
Planning/Organizing - Prioritize and plans work activities; Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Quality - Demonstrates accuracy and thoroughness.
Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction.
Physical demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, and use of motor skills.
Work environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. This position may require overtime. Candidate must be flexible to work overtime if needed.
Location:
Currently operating on a hybrid work schedule with in-person requirements on Tuesdays, Wednesdays, and Thursdays in its Washington, DC office.