Software Training Manager Jobs in Springfield, IL

United Community Bank is looking for an Enterprise Risk & Training Manager. This position will help the Chief Risk Officer administer the Bank's enterprise risk governance framework by coordinating policy lifecycle management, enterprise training, and risk and control assessments. The position partners with business-unit leaders and subject-matter experts to maintain clear, current, and consistently applied governance documentation; facilitate timely training; and produce reliable, auditable risk information for management and Board oversight.

Essential Duties and Responsibilities:

Policy Governance

• Coordinate the drafting, periodic review, approval, and publication of enterprise policies with document owners, executive management, and applicable Board or management committees
• Monitor policy review deadlines, follow up on overdue items, and maintain evidence supporting approvals, revisions, exceptions, and retirements
• Promote consistent policy structure, terminology, version control, and record retention practices across the Bank
• Coordinate communication of material regulatory changes that require policy and/or process updates and help document change management tasks and employee acknowledgements

Training Coordination

• Administer the enterprise training calendar and coordinate assignment of required courses based on job responsibilities, regulatory requirements, policy changes, identified risks, and management direction
• Partner with Compliance Officers, Human Resources, Information Security, business leaders, and other subject-matter experts to develop, obtain, schedule, and distribute training content
• Monitor completion status, issue reminders and escalation reports, maintain training records, and prepare periodic completion and exception reporting for management and the Board.
• Assess the continuing relevance of assigned curricula and recommend changes to course content, timing, audiences, and delivery methods

Risk and Control Assessments

• Coordinate enterprise risk and control self-assessments, including assessment scheduling, business-unit outreach, data collection, documentation standards, and quality review
• Facilitate identification and documentation of risks, mitigating controls, control owners, inherent and residual risk ratings, control effectiveness assessments, and supporting rationale
• Challenge incomplete or inconsistent assessment information and work with business owners to resolve documentation gaps
• Maintain assessment records in the Bank's governance, risk, and compliance systems to ensure accurate aggregation of risk results
• Coordinate recurring control assessments and help track weaknesses, significant deficiencies, remediation plans, responsible parties, and target completion dates

Governance Reporting and Program Support

• Prepare status reports, committee materials, and Board reporting related to policy administration, training completion, risk assessments, control effectiveness, and remediation activity
• Identify opportunities to improve governance workflows, templates, data quality, automation, and reporting consistency
• Develop and maintain effective working relationships at all levels
• Maintain familiarity with bank products and services
• Maintain familiarity with all regulatory standards
• Maintain familiarity with and uphold all Bank policies and procedures
• Complete all training requirements as assigned
• Performs other related duties and special projects as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Requirements:

• Proficiency in Microsoft Office (Word, Excel, Access, and Power Point)
• Experience with project and issue tracking software
• ProSight (AKA BAI) Learning Manager experience is a plus

Education/Experience Requirements:

• Bachelor's Degree in business or related field or equivalent experience is preferred
• 8-12 years of banking experience, preferably in Compliance and Risk Management
• 3-5 years of project management and/or training coordination experience preferred

Additional Requirements:

• Proven leadership qualities
• Familiarity with all areas of banking
• Strong attention to detail and accuracy
• Strong time management and organizational skills
• Ability to practice discretion and handle confidential information in a professional manner
• Ability to handle sensitive and confidential situations and comprehend the level of confidentiality that comes along with the position and protecting employee's, customer's and bank information
• Problem Solving/Analysis skills
• Ability to communicate effectively and professionally with customers and coworkers
• Ability to read, write and comprehend simple instructions, short correspondence and memos
• Ability to perform basic mathematical calculations and to work with mathematical concepts and apply them to work situations
• Ability to manage and execute more than one task at a time
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to independently perform duties, establish priorities and meet deadlines with limited supervision
• Ability to adhere to safety and compliance regulations and procedures
• Knowledge of financial institution regulations
• Ability to exercise sound judgement that is consistent with established policies, procedures and business practices
• Understanding of Machine Learning and Artificial Inteligence as they apply to risk management

Attendance Requirements:

Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided.

Certificates, licenses, or registrations: (certifications not required)

Working Conditions:

This job operates in a clerical setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical requirements:

• Requires bending, stooping or standing as necessary
• Requires sitting for extened peiods of time
• Requires the ability to hear, speak and/or signal people
• Effectively communicate verbally, in writing, and in English
• Requires manual dexterity, typing, and the ability to key in data
• The employee may occasionally lift and/or move up to 25 pounds