Job Summary:
JND Inc. is seeking a skilled Software Test Engineer with Chinese bilingual capability to oversee mobile software quality assurance and carrier certification testing for major North American operators. The role involves acting as a critical technical bridge between onsite U.S. testing activities and the client's global R&D teams in Asia, performing comprehensive testing, managing software defects, and ensuring compliance with testing protocols.
Responsibilities:
• Perform comprehensive 5G/4G protocol, Lab IOT, and live network field testing based on specific North American carrier prerequisite test cases.
• Promptly log, track, and manage software defects in the designated bug-tracking system according to established procedures, ensuring complete resolution and closure.
• Immediately detect and escalate critical software bugs, system performance blocks, or project risks to the front-end testing contacts and R&D departments.
• Cooperate with client engineering compliance checks, execute rigorous regression testing, and conduct root-cause analyses on missed tests.
• Accept and efficiently execute testing task assignments from the Software Testing Department to meet strict milestone deadlines.
• Facilitate direct, technical, and seamless communication/cooperation with R&D project teams, leveraging Chinese (Mandarin) language proficiency.
• Must be able to accept night-time overtime/flexible hours to accommodate time-zone differences and maintain real-time progress alignment with Asia-based R&D centers.
Qualifications:
Required:
• Bachelor's Degree in Electrical Engineering, Computer Science, or related field
• 2+ years of hands-on experience in software testing for mobile communication terminal products
• Proficient/Fluent in Chinese (Mandarin): Must be able to facilitate direct, technical, and seamless communication/cooperation with domestic R&D project teams
• Fluent in English: Strong listening, speaking, reading, and writing skills to communicate effectively with front-line teams, local management, and carrier personnel
• Highly proficient in utilizing core logging and debugging tools (e.g., QXDM, Wireshark)
• Acute eye for fault detection, proactive risk prediction, strong sense of responsibility, and high stress tolerance
• Minimum 2+ years of hands-on experience in software testing for customized mobile communication terminal products (smartphones, wearables, etc.) for North American or European operators
• Strong familiarity with the testing procedures, certification processes, and node requirements of major North American operators (T-Mobile, Verizon, AT&T, and Dish)
• Must be able to accept night-time overtime/flexible hours to accommodate time-zone differences and maintain real-time progress alignment with Asia-based R&D centers
Preferred:
• Prior experience with T-Mobile specific device validation
• Experience in specialized testing areas such as Satellite network validation or Wi-Fi Passpoint environments
Company:
We have been serving the IT community with innovative software technology to help clients successfully develop mobile software for the world market. Founded in 2010, the company is headquartered in Carrollton, USA, with a team of 51-200 employees. The company is currently Growth Stage.