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Software Support Engineer Jobs in Lancaster, PA (NOW HIRING)

Wagman, Inc.

Construction Engineer

York, PA · On-site

Software experience: Heavy Job, Heavy Bid, Viewpoint, OnBase, Excel, and CAD Travel Requirement ... Technical Support & Engineering * Assist Project Manager with all administrative requirements ...

syncreon

OpenEdge Software Developer

Middletown, PA · On-site

We are seeking an experienced OpenEdge Software Developer with expertise in Progress 4GL to support ... Provide support of existing applications to an agreed SLA. * Work within a team and focus on ...

Penske

Manager - Software Development

Reading, PA · On-site

$118K - $156K/yr

You will manage a team of developers to help us create the next generation of innovative solutions ... support, and issue resolution. Using your knowledge and experience with the technology you will ...

Penske

Staff Software Architect

Reading, PA · On-site

Support GRC (Governance, Risk, Compliance) aspects of digital technologies. Heavily involved in ... programming languages, frameworks, application architecture and enterprise design patterns. 2-4 ...

Penske

Staff Software Architect

Reading, PA · On-site

... process and support digital technology deployment projects as necessary. • Support GRC ... appropriate programming languages, frameworks, application architecture and enterprise design ...

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Showing results 21-40

All JobsSoftware Support Engineer JobsSoftware Support Engineer Jobs in Lancaster, PA

Software Support Engineer information

See Lancaster, PA salary details

$38.4K

$88.1K

$161.8K

How much do software support engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for software support engineer in Lancaster, PA is $88,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $121,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a software support engineer?

To thrive as a Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or equivalent experience. Familiarity with ticketing systems like Jira, remote diagnostic tools, and knowledge of operating systems or databases is typically required. Strong communication, problem-solving skills, and patience are crucial soft skills that set top performers apart. These abilities are essential for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining smooth software operations.

What are some common challenges faced by software support engineers, and how can they effectively address them?

Software Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to develop strong problem-solving skills, stay organized with ticketing systems, and maintain clear, empathetic communication. Collaborating closely with development teams and using available documentation can also help resolve issues more efficiently and provide a better support experience.

What is a software support engineer?

Software Support Engineers are professionals who assist users and organizations in resolving technical issues related to software applications. They diagnose problems, provide solutions, and may also help with software installation, configuration, and updates. Their role often involves troubleshooting, responding to help desk tickets, and communicating with both end-users and development teams to ensure software runs smoothly. Software Support Engineers are crucial for maintaining customer satisfaction and minimizing downtime.

What is the difference between Software Support Engineer vs Technical Support Specialist?

AspectSoftware Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentDevelopers, IT teams, customer supportCustomer service centers, help desks, call centers
Employer & Industry UsageSoftware companies, tech firms, SaaS providersIT service providers, hardware/software vendors
Common Search & Comparison IntentUnderstanding technical roles in software supportCustomer support roles, troubleshooting

The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

What are popular job titles related to Software Support Engineer jobs in Lancaster, PA?

For Software Support Engineer jobs in Lancaster, PA, the most frequently searched job titles are:

What job categories do people searching Software Support Engineer jobs in Lancaster, PA look for?

The top searched job categories for Software Support Engineer jobs in Lancaster, PA are:

What cities near Lancaster, PA are hiring for Software Support Engineer jobs?

Cities near Lancaster, PA with the most Software Support Engineer job openings:

Software Support Engineer jobs near you
Infographic showing various Software Support Engineer job openings in Lancaster, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $88,110 per year, or $42.4 per hour.

Software Developer (C#/.NET)

Kinsey's Inc

Mount Joy, PA • On-site

$80K - $100K/yr

Full-time

Re-posted 2 days ago

Job description

Position OverviewWe're looking for a mid-level Software Developer (C#/.NET) to join our small but highly capable technology team to support and enhance the tech ecosystem powering our retail, distribution, and third-party logistics companies. Approximately 80% of your time will be focused on application and API development, with the remaining 20% dedicated to supporting system integrations, data accuracy, and day‑to‑day operational needs.You'll work across multiple business domains to ensure our ERP (Microsoft Dynamics Business Central), POS (Counterpoint), and internal applications stay reliable, accurate, and well‑connected. If you are a self-starter, enjoy solving real business problems, improving data flows, and working with systems that directly impact daily operations, this role will feel like home.This is a standard business‑hours role located on-site with no on‑call requirements.Position Requirements Required3+ years of experience in C#/.NET development.2+ years designing, building, and maintaining RESTful APIs.Strong SQL Server skills (queries, stored procedures, performance considerations).Experience troubleshooting complex systems or data-flow issues.Ability to optimize performance-critical code.Ability to understand and work within an existing codebase.Comfortable working with ERP or POS systems (any platform).PreferredExperience with Microsoft Dynamics Business Central.Experience with the AL Development Language.Experience with Counterpoint POS or similar retail systems.Background in refactoring or modernizing large codebases incrementally.Proficiency with Git, Visual Studio, and Visual Studio Code.Understanding of system architecture, integration patterns, and data‑flow design.Familiarity with SSRS, ETL processes, or data synchronization pipelines.Website development experience (JavaScript, HTML, PHP)Shopware extension development (Python, Twig)Working knowledge of DockerStrong customer-service and communication skillsAbility to work independently and collaboratively within a teamExperience using JIRA, Microsoft Planner, or similar project-management tools.Principal Duties & Responsibilities GeneralOptimize complex systems and performance-critical code.Maintain, enhance, and support existing software applications and core system components.Write clean, efficient, and maintainable C# code in a collaborative environment.Build automation workflows to reduce manual processes and improve data flow.Participate in code reviews and contribute to engineering best practices.Collaborate with QA, product managers, and other developers to deliver reliable solutions.Stay up to date with relevant tools, technologies, and development practices.Application/API DevelopmentDevelop and maintain C#/.NET RESTful APIs used for order management, inventory, pricing, and logistics workflows.Implement new features that integrate cleanly with Business Central, Counterpoint, and internal systems.Build and maintain data synchronization processes such as item data between distribution and retail, sales data from Counterpoint POS to Business Central ERPReporting and DataCreate and maintain SSRS reports for sales, inventory, purchasing, and operational metrics.Investigate and correct data discrepancies across ERP, POS, and internal systems.Architecture, Documentation, and SupportTroubleshooting, debugging, and analysis of issues.Design and implement new features that integrate smoothly with current systems.Document software designs, processes, and key technical decisions.Work closely with technical support teams to troubleshoot bugs and resolve client/system issues.Work with business teams to understand operational workflows and translate them into technical solutions.Provide clear, reusable helpdesk documentation for recurring issues.
Job Posted by ApplicantPro