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Software Support Engineer Jobs in Brighton, MI (NOW HIRING)

Pentangle Tech

Software Engineer...

Southfield, MI · On-site

Support Test Engineers and develop network design verification test plans at the ECU and * vehicle ... ECU software * Engage with Vector to further automate the workflow and to implement additional ...

HL Mando Corporation

Software Engineer III

Novi, MI · On-site

$90 - $120/hr

Software Engineer III Indirect Auburn, MI, US 5 days ago Requisition ID: 1547 HL Mando America ... Support technical reviews both internal and external with customers. Support both current ...

USPRO

Software Validation Engineer

Franklin, MI

$48.92/hr

Software Integration and Test Engineer Location : Sterling Heights MI Pay Range : $48.92 ... software and/or product support software to enhance, implement and support project/system ...

SkySync

Software Engineer

Ann Arbor, MI · Remote

We are seeking a Software Engineer who understands Regex and can translate regulations into pattern ... aid in product support reference materials. You will work with a diverse team consisting of ...

Connect Force

Senior Controls Engineer

Wixom, MI

$115K - $125K/yr

Support controls engineering activities for custom machine builds, retrofits, upgrades, and customer-specific projects. * Troubleshoot electrical, software, automation, and machine-control issues ...

Connect Force

Sr. Controls Engineer

Wixom, MI

$125K - $135K/yr

Support controls engineering activities for custom machine builds, retrofits, upgrades, and customer-specific projects. * Troubleshoot electrical, software, automation, and machine-control issues ...

Connect Force

Senior Controls Engineer

Novi, MI

$115K - $125K/yr

Support controls engineering activities for custom machine builds, retrofits, upgrades, and customer-specific projects. * Troubleshoot electrical, software, automation, and machine-control issues ...

BCForward

Software Engineer

Farmington Hills, MI · On-site

$40 - $42/hr

Software Engineer Location: Remote - working PST Duration: Contract - 6 months Pay Range: $40/hr ... supporting value capture and digital product delivery needs for organizations around the world.

Connect Force

Senior Controls Engineer

Canton, MI

$115K - $125K/yr

Support controls engineering activities for custom machine builds, retrofits, upgrades, and customer-specific projects. * Troubleshoot electrical, software, automation, and machine-control issues ...

Connect Force

Senior Controls Engineer

Livonia, MI

$115K - $125K/yr

Support controls engineering activities for custom machine builds, retrofits, upgrades, and customer-specific projects. * Troubleshoot electrical, software, automation, and machine-control issues ...

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Showing results 41-60

All JobsSoftware Support Engineer JobsSoftware Support Engineer Jobs in Brighton, MI

Software Support Engineer information

See Brighton, MI salary details

$37.9K

$87K

$159.7K

How much do software support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for software support engineer in Brighton, MI is $86,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $119,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a software support engineer?

To thrive as a Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or equivalent experience. Familiarity with ticketing systems like Jira, remote diagnostic tools, and knowledge of operating systems or databases is typically required. Strong communication, problem-solving skills, and patience are crucial soft skills that set top performers apart. These abilities are essential for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining smooth software operations.

What are some common challenges faced by software support engineers, and how can they effectively address them?

Software Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to develop strong problem-solving skills, stay organized with ticketing systems, and maintain clear, empathetic communication. Collaborating closely with development teams and using available documentation can also help resolve issues more efficiently and provide a better support experience.

What is a software support engineer?

Software Support Engineers are professionals who assist users and organizations in resolving technical issues related to software applications. They diagnose problems, provide solutions, and may also help with software installation, configuration, and updates. Their role often involves troubleshooting, responding to help desk tickets, and communicating with both end-users and development teams to ensure software runs smoothly. Software Support Engineers are crucial for maintaining customer satisfaction and minimizing downtime.

What is the difference between Software Support Engineer vs Technical Support Specialist?

AspectSoftware Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentDevelopers, IT teams, customer supportCustomer service centers, help desks, call centers
Employer & Industry UsageSoftware companies, tech firms, SaaS providersIT service providers, hardware/software vendors
Common Search & Comparison IntentUnderstanding technical roles in software supportCustomer support roles, troubleshooting

The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

Software Support Engineer jobs near you
Infographic showing various Software Support Engineer job openings in Brighton, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,982 per year, or $41.8 per hour.

Applications Engineer I, Division Portable Metrology

Hexagon AB

Novi, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Applications Engineer I, Division Portable Metrology
Summary
Applications Engineer - PRESTO
Location - Novi, MI- Hybrid
The Applications Engineer supports the deployment, demonstration, and customer adoption of PRESTO, Hexagon's automated robotic metrology solution. Working under the guidance of senior engineers, this role assists with system installations, demonstrations, customer training, and technical support while developing expertise in metrology and automation.
Job Responsibilities
  • Support customer demonstrations and Proof of Concepts under the guidance of senior engineers.
  • Assist with installation, configuration, and validation of PRESTO systems.
  • Perform basic measurement routines using PC-DMIS, PolyWorks, or similar software.
  • Support troubleshooting and resolution of customer technical issues.
  • Deliver introductory operator training and documentation.
  • Collaborate with Sales, Service, Product Management, and Engineering.
  • Document field findings and contribute to continuous improvement.
  • Travel up to 70% across North America and occasional international travel.

Qualifications
  • Bachelor's degree in Mechanical, Industrial, Mechatronics, Manufacturing, Automation Engineering, or related discipline.
  • 0-2 years of experience in metrology, manufacturing, automation, robotics, or engineering through industry or internships.
  • Basic understanding of GD&T, dimensional inspection, and manufacturing processes.
  • Willingness to learn coordinate metrology, robotic automation, and industrial software.
  • Strong communication, customer service, and problem-solving skills.
  • Ability to travel extensively and work safely in manufacturing environments.

Work Environment
  • Frequent travel to customer manufacturing facilities across North America.
  • Work in industrial environments requiring appropriate PPE.
  • Occasional lifting of equipment up to 30 lbs .

At Hexagon Manufacturing Intelligence, our spirited energy and engagement are evident in our commitment to our work, passion for what we do and the speed by which we achieve it. Here you will find the opportunity to build your career, develop professionally, and explore opportunities across a large, diversified company that prides itself on its innovative spirit and commitment to integrity.
We strive to attract the most talented and dynamic individuals in their fields because our success is in our people! Our culture encourages independent thinking and a team mentality. And we offer a competitive benefits package that's second to none!
Benefits
Exceptional Medical, Dental, Vision insurances
Health Savings Accounts with employer contribution (HSA)
Flexible Spending Accounts (FSA)
401k Plan with generous employer match
Generous Paid Time Off (PTO)
Employee Assistance Program
Paid Parental Leave
Tuition Reimbursement
Explore Life at Hexagon
At Hexagon, we're empowering an autonomous, sustainable future through innovation in manufacturing intelligence, simulation, and automation. Get to know our teams, our culture, and our technology through our social media channels:
Instagram: @hexagon_mi | @hexagon_ab
LinkedIn: Hexagon Manufacturing Intelligence
YouTube: Hexagon MI | Hexagon AB
Twitter/X: @HexagonMI | @HexagonAB
Facebook: Hexagon Manufacturing Intelligence
Learn more at hexagon.com and get inspired by how we shape smart change across industries.
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