Support the ARTs during Planning and Implementation with technical guidance, review system ... Mentor software and controls engineers into becoming capable Safety System Architects. Review ...
Support the ARTs during Planning and Implementation with technical guidance, review system ... Mentor software and controls engineers into becoming capable Safety System Architects. Review ...
Support the ARTs during Planning and Implementation with technical guidance, review system ... Mentor software and controls engineers into becoming capable Safety System Architects. Review ...
Support the ARTs during Planning and Implementation with technical guidance, review system ... Mentor software and controls engineers into becoming capable Safety System Architects. Review ...
Senior Software Engineer
Ann Arbor, MI · On-site
$110K - $145K/yr
MS2 is a friendly, open, team working to support our clients' software needs. Staff members work on ... We are seeking a Senior Software Engineer to design, build, and maintain the core systems that ...
Quick apply
Senior Software Engineer
Ann Arbor, MI · On-site
$110K - $145K/yr
MS2 is a friendly, open, team working to support our clients' software needs. Staff members work on ... We are seeking a Senior Software Engineer to design, build, and maintain the core systems that ...
Senior Software Engineer
Ann Arbor, MI · On-site
$110K - $145K/yr
MS2 is a friendly, open, team working to support our clients' software needs. Staff members work on ... We are seeking a Senior Software Engineer to design, build, and maintain the core systems that ...
Senior Software Engineer
Ann Arbor, MI · On-site
$110K - $145K/yr
MS2 is a friendly, open, team working to support our clients' software needs. Staff members work on ... We are seeking a Senior Software Engineer to design, build, and maintain the core systems that ...
Customer Engineer/Desktop Technician/
Plymouth, MI · On-site
$19.25 - $24.50/hr
This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware replacement and complete system setup. There is all some Inventory and ...
Customer Engineer/Desktop Technician/
Plymouth, MI · On-site
$19.25 - $24.50/hr
This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware replacement and complete system setup. There is all some Inventory and ...
Senior Embedded Controls Software Engineer - Suspension
Milford, MI · On-site
$90 - $120/hr
Lead or support troubleshooting and defect resolution , working closely with calibration and ... MS in Engineering with a focus on software or computer science. * Knowledge of Behavior Driven ...
Senior Embedded Controls Software Engineer - Suspension
Milford, MI · On-site
$90 - $120/hr
Lead or support troubleshooting and defect resolution , working closely with calibration and ... MS in Engineering with a focus on software or computer science. * Knowledge of Behavior Driven ...
Software Engineer
Ypsilanti, MI · On-site
$103K - $217K/yr
We are seeking aspiring engineers to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables, electro-optical, and other remote ...
Software Engineer
Ypsilanti, MI · On-site
$103K - $217K/yr
We are seeking aspiring engineers to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables, electro-optical, and other remote ...
Software Engineer
Ypsilanti, MI · On-site
$86K - $181K/yr
We are seeking aspiring engineers to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables, electro-optical, and other remote ...
Software Engineer
Ypsilanti, MI · On-site
$86K - $181K/yr
We are seeking aspiring engineers to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables, electro-optical, and other remote ...
Software Engineer
Ypsilanti, MI · On-site
$82K - $172K/yr
CACI's RST business unit is seeking aspiring software engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture ...
Software Engineer
Ypsilanti, MI · On-site
$82K - $172K/yr
CACI's RST business unit is seeking aspiring software engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture ...
Software Engineer
Ypsilanti, MI · On-site
$86K - $181K/yr
Software Engineer Job Category: Engineering Time Type: Full time Minimum Clearance Required to ... Our broad and competitive mix of benefits options is designed to support and protect employees and ...
Software Engineer
Ypsilanti, MI · On-site
$86K - $181K/yr
Software Engineer Job Category: Engineering Time Type: Full time Minimum Clearance Required to ... Our broad and competitive mix of benefits options is designed to support and protect employees and ...
Provide support and consulting on software systems usage * Ensure compliance with project plans and ... Close familiarity with software engineering tools, software development methodology and release ...
Provide support and consulting on software systems usage * Ensure compliance with project plans and ... Close familiarity with software engineering tools, software development methodology and release ...
Software Engineer
Detroit, MI · On-site +1
Provide support and consulting on software systems usage * Ensure compliance with project plans and ... Close familiarity with software engineering tools, software development methodology and release ...
Software Engineer
Detroit, MI · On-site +1
Provide support and consulting on software systems usage * Ensure compliance with project plans and ... Close familiarity with software engineering tools, software development methodology and release ...
Software Engineer
Ypsilanti, MI · On-site
$72K - $148K/yr
We are seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables ...
Software Engineer
Ypsilanti, MI · On-site
$72K - $148K/yr
We are seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables ...
Software Engineer
Ypsilanti, MI · On-site
$69K - $141K/yr
CACI's Radar and Sensor Technologies group is seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic ...
Software Engineer
Ypsilanti, MI · On-site
$69K - $141K/yr
CACI's Radar and Sensor Technologies group is seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic ...
Software Engineer
Ypsilanti, MI · On-site
CACI's RST business unit is seeking aspiring software engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture ...
Software Engineer
Ypsilanti, MI · On-site
CACI's RST business unit is seeking aspiring software engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture ...
Software Engineer
Ypsilanti, MI · On-site
We are seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables ...
Software Engineer
Ypsilanti, MI · On-site
We are seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables ...
Software Engineer
Farmington Hills, MI · On-site
Support systems and integrations connected to RHP MOVE and related operational platforms * Upgrade PHP versions, implement security remediations, and proactively improve application stability and ...
Software Engineer
Farmington Hills, MI · On-site
Support systems and integrations connected to RHP MOVE and related operational platforms * Upgrade PHP versions, implement security remediations, and proactively improve application stability and ...
Support systems and integrations connected to RHP MOVE and related operational platforms * Upgrade PHP versions, implement security remediations, and proactively improve application stability and ...
Quick apply
Support systems and integrations connected to RHP MOVE and related operational platforms * Upgrade PHP versions, implement security remediations, and proactively improve application stability and ...
Software Engineer
Ypsilanti, MI · On-site
We are seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables ...
Software Engineer
Ypsilanti, MI · On-site
We are seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables ...
Embedded Software Engineer
MI · On-site
$118K - $156K/yr
The Embedded Software Engineer is responsible for the design, development, testing, and support of embedded software solutions for both existing and new products, including new hardware bring-up, low ...
Embedded Software Engineer
MI · On-site
$118K - $156K/yr
The Embedded Software Engineer is responsible for the design, development, testing, and support of embedded software solutions for both existing and new products, including new hardware bring-up, low ...
Software Support Engineer information
See Brighton, MI salary details
$37.9K - $49K
17% of jobs
$52.3K is the 25th percentile. Wages below this are outliers.
$49K - $60K
28% of jobs
The median wage is $68K / yr.
$60K - $71.1K
7% of jobs
$71.1K - $82.2K
7% of jobs
$82.2K - $93.3K
4% of jobs
$93.3K - $104.4K
7% of jobs
$111.7K is the 75th percentile. Wages above this are outliers.
$104.4K - $115.4K
6% of jobs
$115.4K - $126.5K
6% of jobs
$126.5K - $137.6K
5% of jobs
$137.6K - $148.7K
6% of jobs
$148.7K - $159.7K
5% of jobs
$37.9K
$87K
$159.7K
How much do software support engineer jobs pay per year?
What are the key skills and qualifications needed to thrive as a software support engineer?
What are some common challenges faced by software support engineers, and how can they effectively address them?
What is a software support engineer?
What is the difference between Software Support Engineer vs Technical Support Specialist?
| Aspect | Software Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's in CS or related field, technical certifications | High school diploma or associate degree, technical certifications |
| Work Environment | Developers, IT teams, customer support | Customer service centers, help desks, call centers |
| Employer & Industry Usage | Software companies, tech firms, SaaS providers | IT service providers, hardware/software vendors |
| Common Search & Comparison Intent | Understanding technical roles in software support | Customer support roles, troubleshooting |
The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

General Motors rating
8.2
General Motors
Based on 306 frontline employees who took The Breakroom Quiz
7.4
Automakers average
Based on 6,272 frontline employees who took The Breakroom Quiz
Job description
DUTIES: Develop the Solution Context and Intent at the Software level by defining requirements and communicating the solution vision. Analyze technical trade-offs, determine the primary components and subsystems, identify the interfaces and collaborations between them, define Nonfunctional Requirements (NFRs), guide Enablers through the Program and Solution Kanban systems, and work with Product and Solution Management, System Safety, and Suppliers to help ensure the allocated System Safety requirements and strategy are met. Provide technical training and establish effective mechanisms of knowledge sharing. Lead high severity safety-related investigations and work with other Safety Design Software Architects to resolve safety issues. Analyze the full control system and visualize what issues and faults can occur and build designs that mitigate those risks. Participate with system safety engineering in planning and defining high-level design of the product solution; explore solution alternatives. Operate within the business constraints when analyzing the impact of design decisions. Architect the solution for scalability, maintainability, and testability. Define subsystems and their interfaces, allocate responsibilities to sub systems, understand solution deployment and communicate requirements for interactions with the solution context. Derive lower-level system requirements from the System Safety requirements for function or interfaces. Support the ARTs during Planning and Implementation with technical guidance, review system architecture designs in all areas of ART planning. Assist in Backlog refinements to identify safety critical features and functions. Ensure proper prioritization of safety critical requirements. Ensure adherence to Development Vehicle Usage Levels (DVUL) and Automotive Safety Integrity Level (ASIL) requirements and timelines. Plan and develop the architectural runway for the SW Safety strategy. Create enabler features, stories aligned to program and solution roadmap and safety cases. Advocate for enabler requirements supporting the system safety strategy. Provide and monitor the necessary adherence to appropriate design guidelines for safety critical software. Support built in quality and continuous compliance. Perform software safety analyses based on derived requirements allocated by system safety. Establish system safety requirements generated by the above analysis or decomposed from the allocated System Safety requirements. Define safety critical calibrations jointly with System Safety and Calibration Technical Specialist. Participate in the definition of product development requirements. Ensure proper completion of all necessary business records and documentation. Participate and validate system demonstration adherence to system safety requirements. Prioritize, along with other Safety Design System Architects, the scrum team's backlog.
Define deliverables for scrum team development of system safety monitors. Mentor software and controls engineers into becoming capable Safety System Architects. Review system safety monitor designs and confirm overall quality. Hybrid Work Policy - 3 Days In Office, 2 Days Remote - Must be able to report to local office.
REQUIREMENTS: Bachelor's degree in Mechanical Engineering, Engineering, Physics, Computer Science, or related field of study and Seven (7) years of experience as a Software Architect, Software Engineer, Project Engineer, or related role. Five years of experience with: C/C++ Programming and auto-code generated from Simulink models; Applying the dynamic system modeling principles and control theories; Implementing safety-critical design feature including redundancy and fail-safe mechanisms; Software-in-the-Loop, Model-in-the-Loop, and Hardware-in-the-Loop (HIL) Simulation; Algorithm development and calibration for Transmission controls; and ISO26262 and applicable FMVSS standards. Two years of experience with: Calibration and rapid controller prototyping tools; Simulink, MATLAB, DOORs, and GIT environment(s), and plant modeling and analysis tools; OBDII standards related to transmission; and Major automotive subsystems.
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About General Motors
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General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.
Industry
Transportation equipment manufacturing
Company size
10,000+ Employees
Headquarters location
Detroit, MI, US
Year founded
1908