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Software Support Engineer Jobs in Brighton, MI (NOW HIRING)

Customer Engineer/Desktop Technician/

Plymouth, MI · On-site

$19.25 - $24.50/hr

This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware replacement and complete system setup. There is all some Inventory and ...

Software Engineer

Ypsilanti, MI · On-site

$103K - $217K/yr

We are seeking aspiring engineers to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables, electro-optical, and other remote ...

Software Engineer

Ypsilanti, MI · On-site

$86K - $181K/yr

We are seeking aspiring engineers to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables, electro-optical, and other remote ...

Software Engineer

Ypsilanti, MI · On-site

$82K - $172K/yr

CACI's RST business unit is seeking aspiring software engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture ...

Software Engineer

Ypsilanti, MI · On-site

$86K - $181K/yr

Software Engineer Job Category: Engineering Time Type: Full time Minimum Clearance Required to ... Our broad and competitive mix of benefits options is designed to support and protect employees and ...

Provide support and consulting on software systems usage * Ensure compliance with project plans and ... Close familiarity with software engineering tools, software development methodology and release ...

Provide support and consulting on software systems usage * Ensure compliance with project plans and ... Close familiarity with software engineering tools, software development methodology and release ...

Software Engineer

Ypsilanti, MI · On-site

$72K - $148K/yr

We are seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic aperture radar, low observables ...

Software Engineer

Ypsilanti, MI · On-site

$69K - $141K/yr

CACI's Radar and Sensor Technologies group is seeking aspiring engineers, signals analysts, and physicists to join our team to support the development of algorithms and software related to synthetic ...

Support systems and integrations connected to RHP MOVE and related operational platforms * Upgrade PHP versions, implement security remediations, and proactively improve application stability and ...

Support systems and integrations connected to RHP MOVE and related operational platforms * Upgrade PHP versions, implement security remediations, and proactively improve application stability and ...

Embedded Software Engineer

MI · On-site

$118K - $156K/yr

The Embedded Software Engineer is responsible for the design, development, testing, and support of embedded software solutions for both existing and new products, including new hardware bring-up, low ...

Showing results 21-40

Software Support Engineer information

See Brighton, MI salary details

$37.9K

$87K

$159.7K

How much do software support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for software support engineer in Brighton, MI is $86,982.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $119,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a software support engineer?

To thrive as a Software Support Engineer, you need a solid understanding of software troubleshooting, programming fundamentals, and a relevant degree or equivalent experience. Familiarity with ticketing systems like Jira, remote diagnostic tools, and knowledge of operating systems or databases is typically required. Strong communication, problem-solving skills, and patience are crucial soft skills that set top performers apart. These abilities are essential for efficiently resolving technical issues, ensuring customer satisfaction, and maintaining smooth software operations.

What are some common challenges faced by software support engineers, and how can they effectively address them?

Software Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support tickets simultaneously, and communicating solutions clearly to users with varying technical backgrounds. To address these challenges, it's important to develop strong problem-solving skills, stay organized with ticketing systems, and maintain clear, empathetic communication. Collaborating closely with development teams and using available documentation can also help resolve issues more efficiently and provide a better support experience.

What is a software support engineer?

Software Support Engineers are professionals who assist users and organizations in resolving technical issues related to software applications. They diagnose problems, provide solutions, and may also help with software installation, configuration, and updates. Their role often involves troubleshooting, responding to help desk tickets, and communicating with both end-users and development teams to ensure software runs smoothly. Software Support Engineers are crucial for maintaining customer satisfaction and minimizing downtime.

What is the difference between Software Support Engineer vs Technical Support Specialist?

AspectSoftware Support EngineerTechnical Support Specialist
Required CredentialsBachelor's in CS or related field, technical certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentDevelopers, IT teams, customer supportCustomer service centers, help desks, call centers
Employer & Industry UsageSoftware companies, tech firms, SaaS providersIT service providers, hardware/software vendors
Common Search & Comparison IntentUnderstanding technical roles in software supportCustomer support roles, troubleshooting

The main difference is that Software Support Engineers focus on resolving technical issues related to software products, often involving troubleshooting, debugging, and collaborating with development teams. Technical Support Specialists primarily handle customer inquiries, troubleshooting hardware/software problems, and providing user assistance. Both roles require technical knowledge, but Software Support Engineers typically have a deeper understanding of software development and coding.

Infographic showing various Software Support Engineer job openings in Brighton, MI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $86,982 per year, or $41.8 per hour.

Safety Design Software Architect

General Motors

Milford, MI • On-site

Full-time

Posted 17 days ago


General Motors rating

8.2

Company rating: 8.2 out of 10

General Motors

Based on 306 frontline employees who took The Breakroom Quiz

7.4

Company rating compared to similar companies: 7.4 out of 10

Automakers average

Based on 6,272 frontline employees who took The Breakroom Quiz


Job description

Job Description
DUTIES: Develop the Solution Context and Intent at the Software level by defining requirements and communicating the solution vision. Analyze technical trade-offs, determine the primary components and subsystems, identify the interfaces and collaborations between them, define Nonfunctional Requirements (NFRs), guide Enablers through the Program and Solution Kanban systems, and work with Product and Solution Management, System Safety, and Suppliers to help ensure the allocated System Safety requirements and strategy are met. Provide technical training and establish effective mechanisms of knowledge sharing. Lead high severity safety-related investigations and work with other Safety Design Software Architects to resolve safety issues. Analyze the full control system and visualize what issues and faults can occur and build designs that mitigate those risks. Participate with system safety engineering in planning and defining high-level design of the product solution; explore solution alternatives. Operate within the business constraints when analyzing the impact of design decisions. Architect the solution for scalability, maintainability, and testability. Define subsystems and their interfaces, allocate responsibilities to sub systems, understand solution deployment and communicate requirements for interactions with the solution context. Derive lower-level system requirements from the System Safety requirements for function or interfaces. Support the ARTs during Planning and Implementation with technical guidance, review system architecture designs in all areas of ART planning. Assist in Backlog refinements to identify safety critical features and functions. Ensure proper prioritization of safety critical requirements. Ensure adherence to Development Vehicle Usage Levels (DVUL) and Automotive Safety Integrity Level (ASIL) requirements and timelines. Plan and develop the architectural runway for the SW Safety strategy. Create enabler features, stories aligned to program and solution roadmap and safety cases. Advocate for enabler requirements supporting the system safety strategy. Provide and monitor the necessary adherence to appropriate design guidelines for safety critical software. Support built in quality and continuous compliance. Perform software safety analyses based on derived requirements allocated by system safety. Establish system safety requirements generated by the above analysis or decomposed from the allocated System Safety requirements. Define safety critical calibrations jointly with System Safety and Calibration Technical Specialist. Participate in the definition of product development requirements. Ensure proper completion of all necessary business records and documentation. Participate and validate system demonstration adherence to system safety requirements. Prioritize, along with other Safety Design System Architects, the scrum team's backlog.
Define deliverables for scrum team development of system safety monitors. Mentor software and controls engineers into becoming capable Safety System Architects. Review system safety monitor designs and confirm overall quality. Hybrid Work Policy - 3 Days In Office, 2 Days Remote - Must be able to report to local office.
REQUIREMENTS: Bachelor's degree in Mechanical Engineering, Engineering, Physics, Computer Science, or related field of study and Seven (7) years of experience as a Software Architect, Software Engineer, Project Engineer, or related role. Five years of experience with: C/C++ Programming and auto-code generated from Simulink models; Applying the dynamic system modeling principles and control theories; Implementing safety-critical design feature including redundancy and fail-safe mechanisms; Software-in-the-Loop, Model-in-the-Loop, and Hardware-in-the-Loop (HIL) Simulation; Algorithm development and calibration for Transmission controls; and ISO26262 and applicable FMVSS standards. Two years of experience with: Calibration and rapid controller prototyping tools; Simulink, MATLAB, DOORs, and GIT environment(s), and plant modeling and analysis tools; OBDII standards related to transmission; and Major automotive subsystems.
#LI-DNI
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, emailus or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Working at General Motors


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About General Motors

Sourced by ZipRecruiter

General Motors is a company with global scale and capabilities, headquartered in Detroit, Michigan, with employees around the world. The company employs over 165,000 people, serves six continents, operates across 22 time zones, and has a diverse workforce speaking 75 languages1. GM’s vision is to drive the world forward by pioneering innovations that move and connect people to what matters. The company is working towards an all-electric future with its new Ultium Platform and is pushing transportation options beyond our wildest imaginations with autonomous vehicles. GM is also committed to becoming the most inclusive company in the world.

Industry

Transportation equipment manufacturing

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1908