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Software Onboarding Jobs in Georgia (NOW HIRING)

TTEC

In this role, youll work to successfully onboard customers to the client's software. Whether its using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or ...

TTEC

In this role, youll work to successfully onboard customers to the client's software. Whether its using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or ...

NICE

Sales Enablement Manager(Onboarding)

Atlanta, GA · On-site

As a Sales Enablement Manager, Onboarding, you'll work to build structured onboarding for our ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...

Monitise

Lead Software Engineer

Alpharetta, GA

We are seeking a highly skilled and experienced Lead Software Engineer to join the Digital Onboarding technology team. This role will focus primarily on backend application development, APIs ...

Fiserv, Inc.

Lead Software Engineer

Alpharetta, GA · On-site

We are seeking a highly skilled and experienced Lead Software Engineer to join the Digital Onboarding technology team. This role will focus primarily on backend application development, APIs ...

Rev.io

VP of Onboarding

Atlanta, GA · On-site

About Rev.io Rev.io delivers powerful, configurable software solutions designed to support billing ... The VP of Onboarding & Implementation will lead one of the most critical and high-impact functions ...

New

Monitise

Director Software Development

Alpharetta, GA · On-site

As Director Software Development, you will lead engineering, data, and machine learning teams ... Lead engineering, data, and AI teams supporting Digital Onboarding and customer decisioning ...

Shoptalk

Director Software Development

Alpharetta, GA · On-site

$190 - $260/hr

Job Title Director Software Development About Your role As Director Software Development, you will ... Lead engineering, data, and AI teams supporting Digital Onboarding and customer decisioning ...

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Software Onboarding information

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are the key skills and qualifications needed to thrive as a Software Onboarding Specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.
What are popular job titles related to Software Onboarding jobs in Georgia? For Software Onboarding jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Software Onboarding jobs in Georgia look for? The top searched job categories for Software Onboarding jobs in Georgia are:
What cities in Georgia are hiring for Software Onboarding jobs? Cities in Georgia with the most Software Onboarding job openings:
Software Onboarding jobs near you
Infographic showing various Software Onboarding job openings in Georgia as of July 2026, with employment types broken down into 79% Full Time, 15% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Dutch -English Automotive Onboarding Specialist

TTEC

Full-time

PTO

Re-posted 21 days ago

TTEC rating

5.7

Company rating: 5.7 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

406th of 488 rated business services

Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As a Dutch-speaking Automotive Onboarding Specialist working at our state-of-the-art location in Athens, Greece, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Greece says it all!

What Youll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, youll work to successfully onboard customers to the client's software. Whether its using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or demonstrating practical explanations with compassion and patience, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Assist customers via onboarding software sessions
  • Share engaging explanations of features, making customers more confident in their own product knowledge
  • Adapt your coaching style depending on the customer's requirements and preferred learning style

What You Bring to the Role

  • Fluency in Dutch and English
  • Strong attention to detail
  • Savvy with tech and software
  • Self-sufficient and resilient attitude
  • Confident and adaptable communication and coaching skills
  • Engaging presentation skills
  • Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently

What You Can Expect

  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • 25 days annual leave per year
  • Excellent premises during training and when you come to the site for employee engagement activities in Athens,Syngrou Fixmetro station
  • And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you

A Bit More About Your Role

Well train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Youll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll report to a Team Lead. Youll contribute to the success of the customer experience as well as the overall success of the team.

About TTEC

Our business is about making customers happy. Thats all we do. Since 1982, weve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the worlds leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Location/Division Athens, Attica Job Requisition 04AS7
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