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Software Onboarding Jobs in Florida (NOW HIRING)

Enumerate

Payments Enablement Consultant

Tampa, FL · On-site

$55K - $65K/yr

This position spearheads the onboarding process, closely collaborating with our Software Onboarding Managers, as well as other payment experts. Your mission will be to play a pivotal role in ...

DOUBLELINE GROUP LP

Desktop Support Technician

Tampa, FL

$19.25 - $24.25/hr

Deploy new workstations and software * Onboarding and offboarding of employees * Management of user hardware inventory in the CMDB * Basic understanding of operating system components, process ...

DOUBLELINE GROUP LP

Desktop Support Technician

Tampa, FL · On-site

$19.25 - $24.25/hr

Deploy new workstations and software * Onboarding and offboarding of employees * Management of user hardware inventory in the CMDB * Basic understanding of operating system components, process ...

AEM-OA

The Software Support Specialist is responsible for customer support and onboarding across the AEM family of brands. This position will have an emphasis on support for software applications and will ...

AEM-OA

The Software Support Specialist is responsible for customer support and onboarding across the AEM family of brands. This position will have an emphasis on support for software applications and will ...

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Software Onboarding information

What is the difference between Software Onboarding vs Software Implementation?

AspectSoftware OnboardingSoftware Implementation
FocusIntroducing users to software features and ensuring smooth adoptionDeploying and configuring software within an organization for operational use
Credentials/CertificationsOften requires training or user support skillsRequires technical skills, project management, and technical certifications
Work EnvironmentCustomer support, training sessions, user engagementIT teams, project management, technical deployment
Industry UsageCustomer success, user experience, SaaS companiesIT departments, software vendors, enterprise solutions

While Software Onboarding focuses on helping users understand and adopt software features, Software Implementation involves deploying and configuring the software within an organization for operational use. Both roles are essential in the software lifecycle but differ in scope and technical requirements.

What is software onboarding?

Software onboarding is the process of guiding new users or clients through the setup, configuration, and effective use of a software application. This process typically includes initial training, personalized support, and resources that help users become comfortable and productive with the software. Effective onboarding reduces confusion, increases user adoption, and ensures that customers get the maximum value from the product. The onboarding process can vary in length and complexity depending on the software and the needs of the user or organization.

What are the key skills and qualifications needed to thrive as a Software Onboarding Specialist, and why are they important?

To thrive as a Software Onboarding Specialist, you need strong technical aptitude, problem-solving abilities, and a background in software or IT, often backed by relevant degrees or experience. Familiarity with CRM systems, helpdesk platforms, and sometimes certifications like CompTIA IT Fundamentals or relevant SaaS tools are typical requirements. Excellent communication, patience, and customer-focused soft skills help build trust and ensure a smooth transition for clients. These skills are vital for effectively guiding users, addressing concerns, and driving successful software adoption.

What are some common challenges faced during the software onboarding process, and how can I effectively address them in this role?

One common challenge in software onboarding is ensuring that new users quickly grasp both basic and advanced features without feeling overwhelmed. As a Software Onboarding Specialist, you'll need to tailor your training approach to diverse learning styles, communicate complex concepts clearly, and anticipate frequently asked questions. Collaborating closely with product, support, and sales teams helps you stay updated on new features and user concerns. Proactively gathering feedback and iterating your onboarding materials are key strategies to ensure users feel confident and supported throughout their adoption journey.
What are popular job titles related to Software Onboarding jobs in Florida? For Software Onboarding jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Software Onboarding jobs in Florida look for? The top searched job categories for Software Onboarding jobs in Florida are:
What cities in Florida are hiring for Software Onboarding jobs? Cities in Florida with the most Software Onboarding job openings:
Software Onboarding jobs near you
Infographic showing various Software Onboarding job openings in Florida as of July 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Payments Enablement Consultant

Enumerate

Tampa, FL • On-site

$55K - $65K/yr

Full-time

Re-posted 4 days ago

Job description

Enumerate is hiring a Payments Enablement Consultant to bring a deep expertise in digital payments and adoption to our implementation team. As a trusted advisor, this position empowers clients to fully utilize our platform, guiding them through a seamless transition to automated solutions that boost efficiency and growth. This position spearheads the onboarding process, closely collaborating with our Software Onboarding Managers, as well as other payment experts. Your mission will be to play a pivotal role in educating clients on effective software utilization, sharing best practices, and providing ongoing support throughout their implementation journey.

Key Responsibilities:

  • Provide expert guidance and support to new and existing customers for adopting and growing digital payments.
  • Actively manage the digital payments implementation process and work with clients and third parties to ensure a smooth implementation and acceleration towards first transactions.
  • Once live, continue to engage with the customers over next 90 days to accelerate and adopt electronic transactions. Monitor transaction penetration over 90 days via monthly reporting.
  • Responsible for obtaining key metrics that have been identified for digital payments and providing an in-depth transition plan to Customer Success and Support.
  • Educating clients on how to use the Enumerate Digital Payment offerings, including specific accounts receivable and accounts payable functions.
  • Partner with team members for regular transactional processes and reporting needs.
  • Improve payment success for existing clients by optimizing the payments process across the organization.
  • Own the effective communication with clients and internal stakeholders while the customer is in Onboarding.
  • Provide digital payment training and end user support during and after the implementation process.
  • Meeting digital payment project deadlines as assigned by a Project Manager as well as schedule meetings directly with clients to move the projects forward.

Qualifications

  • 2+ years of experience understanding payments workflows and implementation
  • Understanding of accounts receivable and accounts payable workflows.
  • Strong analytical and problem-solving skills.
  • Subject area knowledge in property management and accounting software a plus.
  • Travel of 5% expected for quarterly team meetings.
  • Ability to work in the US without sponsorship.

The pay range is inclusive of base salary plus any applicable bonuses or commissions.

Total compensation pay range (annual salary):
$55,000—$65,000 USD