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Software Manager Jobs in Cleveland, OH (NOW HIRING)

We are looking for a Software Engineering Manager to lead embedded software initiatives supporting advanced digital power control products in Greater Cleveland, Ohio. This position combines hands-on ...

Spang Power Electronics, a division of Spang & Company, has an excellent career opportunity for a Software Engineering Manager based at our Mentor, OH location. Spang Power Electronics is ...

Software Engineering Manager

Akron, OH · On-site

$96.15 - $195.15/hr

At CESO, a Software Engineering Manager leads multidisciplinary teams in the development of scalable, secure, and innovative solutions. This position is responsible for ensuring that enterprise ...

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Software Manager information

See Cleveland, OH salary details

$72.1K

$138.3K

$172.4K

How much do software manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for software manager in Cleveland, OH is $138,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,900.00 and $164,100.00 per year, depending on experience, location, and employer.

What is a software manager?

A software manager oversees the development, installation, and maintenance of new or upgraded software for an organization. As a software manager, you coordinate with staff to determine client needs and expectations, establish budget and timelines, and ensure that employees use the product correctly. You may also train company employees on how to utilize the software after it is installed and help troubleshoot problems that arise.

What does a software manager do?

A Software Manager oversees software development teams, ensuring projects are completed on time and meet quality standards. They coordinate between team members, manage resources, and communicate with stakeholders about progress and requirements. Additionally, they may be responsible for hiring, mentoring, and evaluating team performance. Their role bridges the gap between technical staff and upper management to align technology goals with business objectives.

What are the key skills and qualifications needed to thrive as a software manager, and why are they important?

To thrive as a Software Manager, you need a strong background in software development, project management, and leadership, often supported by a degree in computer science or a related field. Familiarity with Agile methodologies, version control systems like Git, and project management tools such as Jira is typically required. Exceptional communication, problem-solving, and team-building skills set outstanding managers apart in this role. These competencies are essential for delivering projects on time, fostering effective collaboration, and driving high-performing engineering teams.

How does a software manager typically balance hands-on technical work with leadership responsibilities?

Software Managers often juggle both technical and leadership duties, but the balance can vary depending on the organization and team size. In many cases, Software Managers spend a significant portion of their time on people management tasks such as mentoring team members, conducting code reviews, planning sprints, and facilitating communication between stakeholders. However, they may also remain involved in architectural decisions or critical technical challenges to stay connected with the team's work. Effective Software Managers prioritize delegating coding tasks to their team while focusing on enabling productivity, resolving blockers, and ensuring project alignment with business goals.

What is the difference between Software Manager vs Software Engineer?

AspectSoftware ManagerSoftware Engineer
Required CredentialsBachelor's or higher in CS or related field; management experienceBachelor's or higher in CS or related field; coding skills
Work EnvironmentOversees teams, manages projects, strategic planningDevelops software, writes code, tests applications
Employer & Industry UsageUsed in tech companies, startups, large enterprisesUsed across all tech sectors, startups, corporate IT

The main difference between a Software Manager and a Software Engineer lies in their roles. Software Managers focus on team leadership, project management, and strategic planning, while Software Engineers are primarily responsible for coding and developing software. Both roles require technical knowledge, but their responsibilities and work focus differ significantly.

What are the most commonly searched types of Software jobs in Cleveland, OH?

The most popular types of Software jobs in Cleveland, OH are:

What are popular job titles related to Software Manager jobs in Cleveland, OH?

For Software Manager jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Software Manager jobs in Cleveland, OH look for?

The top searched job categories for Software Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Software Manager jobs?

Cities near Cleveland, OH with the most Software Manager job openings:

Infographic showing various Software Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $138,312 per year, or $66.5 per hour.

Software Support Representative

Foundation Software

Strongsville, OH • On-site

Full-time

Re-posted 15 days ago


Foundation Software rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

14th of 245 rated software companies


Job description

Are you an analytical person with a passion for technology? Are you looking for an exciting opportunity to apply your skills and make a real impact? Then look no further! Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location.
Your tech-savviness and critical thinking skills will be put to the test as you provide exceptional customer service and ensure client satisfaction. As an onsite position, you will collaborate closely with our team in a fun and energetic environment. We offer a competitive salary plus bonus, giving you the opportunity to be rewarded for your hard work and dedication.
Responsibilities:
  • Respond to client inquiries addressing issues, answering questions, or providing assistance on software use or implementation.
  • Spend 3-4 hours daily on the phone resolving client issues.
  • Track client issues using CRM software and document details accurately.
  • Collaborate with internal departments to report and address technical issues clients may be experiencing.
  • Maintain expertise in software, new modules, and relevant industry factors.
  • Adhere to all department and company standard operating procedures.
  • Project a professional and positive image as a company representative by providing thorough assistance to associates, clients, and third parties.
  • Perform other duties as assigned.

Skills Required for Success:
  • Proven ability to provide top-level support to customers and associates.
  • Excellent communication and critical thinking skills.
  • Superior organizational skills and the ability to work effectively as a team member.
  • Ability to independently address complex situations while following established protocols.
  • Working knowledge of Microsoft Word and Excel.
  • Detailed and accurate record-keeping skills.
  • Basic math skills: accounting skills are a plus.
  • Salesforce or other CRM software knowledge is a plus.
  • College Degree in related field a plus but not necessary.
  • In lieu of a degree, a comparable combination of education and experience may be considered.
  • Accounting or Payroll knowledge a plus but not necessary.

Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.
Let us start your future at Foundation!

What Foundation Software employees say

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