ZipRecruiter

Log In

1

Software Assistant Jobs in Cleveland, OH (NOW HIRING)

Phantom Staffing

Sales Engineer

Twinsburg, OH

Prepare proposal drawings and equipment layouts using CAD software. * Assist in developing creative solutions that meet customer manufacturing requirements. * Gather technical information from ...

Tri-C

Music Technology Lab Coordinator

Cleveland, OH · On-site

$20/hr

Tutor RAT, Music and film students on production software. * Assist the Studio Tech Manager with software installation, computer configuration and equipment installations. * Monitor studios during ...

VIRTUA HEALTH

Contract Administrator

Stow, OH · On-site

$28.63 - $44.54/hr

Support compilation of final contract and document packages, including but not limited to obtaining signatures for final execution and uploading into appropriate software. Assist with day-to-day ...

Acumen Solutions

Software Developer

Seven Hills, OH · On-site

Acumen Solutions is hiring Software Developers in our Cleveland, OH office. You will become part of ... Validate application code against unit tests, security tests, and profiling tools * Assist in ...

next page

Showing results 1-20

All JobsSoftware JobsSoftware Assistant JobsSoftware Assistant Jobs in Cleveland, OH

Software Assistant information

What is a software assistant?

Software Assistants are digital tools or programs designed to help users accomplish specific tasks or streamline workflows within software environments. They can range from simple task automation bots to advanced AI-driven virtual assistants that provide support, suggestions, or information. These assistants often integrate with various applications to enhance productivity and reduce manual effort. Examples include voice-activated assistants, chatbots, and scheduling tools. Their main goal is to make using complex software easier and more efficient for users.

What are the key skills and qualifications needed to thrive as a software assistant?

To thrive as a Software Assistant, you need foundational knowledge of software applications, troubleshooting, and basic programming concepts, often supported by a relevant degree or technical certification. Familiarity with help desk software, ticketing systems, and common productivity tools like Microsoft Office or Google Workspace is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude help you effectively support users and resolve issues. These skills ensure efficient technical support, smooth user experiences, and contribute to overall organizational productivity.

How does a software assistant typically collaborate with software engineers and other team members in a development project?

A Software Assistant often works closely with software engineers, project managers, and QA specialists to support the software development lifecycle. They may assist by managing documentation, tracking bugs or feature requests, preparing reports, and helping coordinate meetings or schedules. Effective communication and organization are key, as the Software Assistant often acts as a bridge between technical and non-technical team members to ensure projects run smoothly. This role provides valuable exposure to various aspects of software development and can be a stepping stone to more specialized technical roles.

What is the difference between Software Assistant vs Software Developer?

AspectSoftware AssistantSoftware Developer
Required CredentialsAssociate degrees or certifications in software toolsBachelor's or higher in Computer Science or related fields
Work EnvironmentSupport teams, administrative settings, or entry-level rolesDesign, develop, and test software applications
Employer & Industry UsageTech companies, IT departments, startupsSoftware firms, tech giants, enterprise IT
Common Search & ComparisonOften compared for entry-level roles or support functionsCompared for development expertise and project roles

The main difference between a Software Assistant and a Software Developer lies in their responsibilities and experience level. Software Assistants typically support development teams with administrative or basic technical tasks, requiring less advanced credentials. In contrast, Software Developers are responsible for creating and maintaining software, often requiring a higher level of education and technical skills. Both roles are essential in the tech industry but serve different functions within the software development lifecycle.

What are the most commonly searched types of Software jobs in Cleveland, OH?

The most popular types of Software jobs in Cleveland, OH are:

What are popular job titles related to Software Assistant jobs in Cleveland, OH?

For Software Assistant jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Software Assistant jobs in Cleveland, OH look for?

The top searched job categories for Software Assistant jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Software Assistant jobs?

Cities near Cleveland, OH with the most Software Assistant job openings:

Software Assistant jobs near you
Infographic showing various Software Assistant job openings in Cleveland, OH as of June 2026, with employment types broken down into 76% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

P4C Software Support

Payroll4Construction

Strongsville, OH • On-site

Full-time

Medical, Retirement

Posted 15 days ago

Job description

Position Summary

Payroll4Construction, a leading provider of payroll services just for construction, is seeking Software Support Representatives! Our phone-support staff is a remarkable and dedicated team of people, who are among the best in our industry at providing software help-desk support to clients. If you are tech savvy and are a driven problem solver let's get you started on a new career with a great company!

All representatives begin their time with a 2-4 week intensive training program to learn our accounting and project management software system.

Essential Functions and Responsibilities

  • Assist clients with questions regarding software use or having issues working in the software
  • Assist clients with preparing and submitting their payroll for processing
  • Work closely with all departments to resolve payroll processing and reporting issues
  • Track client issues in call-center software, and record details appropriately
  • Communicate with internal departments as needed to notify of technical issues clients are experiencing
  • Maintain expertise with software, new modules, and any relevant industry factors
  • Follow all department and company standard operating procedures
  • Project a professional and positive image as a company representative by providing thorough assistance to our clients.
  • Other duties as assigned

Required Skills and Experience

  • Payroll processing experience or involvement in a corporate payroll department is preferred
  • Previous call center or customer service experience is preferred
  • Excellent communication, analytical, and problem-solving skills
  • Superior organizational skills and the ability to work well as a member of a team
  • Ability to address complex situations independently while following established protocols
  • Ability to provide top-level support to clients and associates
  • Comfortable speaking on the phone with clients
  • Working knowledge of Microsoft Outlook, Word, and Excel
  • Ability to keep detailed, timely, and accurate records
  • Basic math skills
  • Knowledge of construction industry a plus • Knowledge of basic accounting/general ledger principles a plus

Compensation: In addition to starting salary, there are quarterly bonus opportunities within the Client Services Department, as well as performance-based advancement and growth potential. Full-time employees are eligible for a full benefits package including medical coverage, HSA contributions and 401K matching.

Apply