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Software Implementation Jobs in Buffalo, NY (NOW HIRING)

CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an Implementation Consultant to join our Professional Services team! The ideal candidate is an enthusiastic ...

CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an Implementation Consultant to join our Professional Services team! The ideal candidate is an enthusiastic ...

Experience in software implementation. * Knowledge of SQL. * Knowledge of Customer Information System (CIS) processes and functionality, particularly in a utility environment, is a plus. * Experience ...

Experience in software implementation. * Knowledge of SQL. * Knowledge of Customer Information System (CIS) processes and functionality, particularly in a utility environment, is a plus. * Experience ...

Small Group Implementation Lead Status: Non Exempt Why this role is important: The Group ... software. • At least 3 years of related experience required. Benefits Medical, dental, vision ...

Software Application Specialist

Alabama, NY · Remote

$81K - $105K/yr

Design, develop, and deliver training curriculum, learning aids, and other instructional materials to ensure end-user engagement and buy-in for new software implementations. Guide customers through ...

Implement business rules to initiate truck and railcar fill operations, manage fill and tank batch ... And you will maintain system interfaces and resolve software compatibility issues with new ...

Implement business rules to initiate truck and railcar fill operations, manage fill and tank batch ... And you will maintain system interfaces and resolve software compatibility issues with new ...

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Software Implementation information

See Buffalo, NY salary details

$43.1K

$74.4K

$99.3K

How much do software implementation jobs pay per year?

As of Jul 26, 2026, the average yearly pay for software implementation in Buffalo, NY is $74,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $87,200.00 per year, depending on experience, location, and employer.

What is the highest paid job in software?

In software, executive roles such as Chief Technology Officer (CTO) or Vice President of Engineering tend to be the highest paid, often earning six- or seven-figure salaries with bonuses and stock options. Senior software architects and specialized roles in AI, cybersecurity, or cloud computing can also command high compensation, especially with extensive experience and advanced skills.

What is a software implementation job?

A software implementation job involves deploying and configuring software solutions for clients or internal teams, ensuring they function correctly within existing systems. It often requires technical skills, knowledge of the software, and effective communication to coordinate with stakeholders during the setup process.

What is a Software Implementation job?

A Software Implementation job involves deploying, configuring, and integrating software solutions to meet client needs. Professionals in this role work closely with clients to understand their requirements, customize the software, and ensure smooth adoption. They also provide training, troubleshooting, and ongoing support to optimize system functionality. Strong technical skills, project management, and communication are essential for success in this role.

What is a software implementation?

A software implementation involves deploying and configuring software systems within an organization to meet specific business needs. It includes tasks such as installing, customizing, testing, and training users on the new software, often requiring project management and technical skills. Successful implementation ensures the software functions correctly and integrates with existing systems.

What are the key skills and qualifications needed to thrive in the Software Implementation position, and why are they important?

To thrive in Software Implementation, you need a strong understanding of software systems, project management, and client onboarding, typically supported by a degree in computer science or a related field. Familiarity with ERP, CRM, or industry-specific software platforms, and experience with tools like SQL or implementation methodologies (such as Agile or Waterfall), are commonly required. Excellent communication, problem-solving, and time management skills enable you to effectively guide clients and collaborate with cross-functional teams. These competencies are essential to ensure successful software rollouts, user adoption, and client satisfaction.

How to become a software implementation specialist?

To become a software implementation specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Gaining experience with software systems, project management, and customer communication is important, along with proficiency in relevant tools and certifications such as PMP or vendor-specific credentials. Strong problem-solving and technical skills are essential for successful implementation roles.

What does a typical workday look like for someone in a Software Implementation role?

A typical day in Software Implementation involves meeting with clients to understand their requirements, configuring and deploying software solutions, and providing user training and support. You’ll likely collaborate closely with sales, technical support, and development teams to ensure each implementation meets business and technical needs. It's common to spend time troubleshooting client issues, updating project documentation, and managing project timelines. The role offers variety and the satisfaction of helping organizations fully utilize their new software solutions.

What are the most commonly searched types of Software Implementation jobs in Buffalo, NY? The most popular types of Software Implementation jobs in Buffalo, NY are:
What are popular job titles related to Software Implementation jobs in Buffalo, NY? For Software Implementation jobs in Buffalo, NY, the most frequently searched job titles are:
Infographic showing various Software Implementation job openings in Buffalo, NY as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,419 per year, or $35.8 per hour.

Implementation Manager | Americas

Planhat inc

Boston, NY • On-site

Full-time

Posted 12 days ago


Job description

Competencies
You're part consultant, part project manager, part coach and 100% customer-obsessed. You've led complex software implementations, ideally in SaaS, CS, CRM, or RevOps ecosystems. You have the technical savviness to understand system architecture, integrations, and data flows and the tenacity to figure things out. You're an exceptional communicator, both verbally and in writing, able to simplify the complex and lead with confidence. You're organized, structured, meticulous with details, and never satisfied with good enough.
That shows up in how you work:
  • You build relationships easily across org charts, from C-suite to system admins
  • You're comfortable facilitating workshops and executive sessions, both virtual and in-person
  • You bring strong project management skills and can juggle multiple customers, priorities, and timelines without missing a beat
  • You have the business acumen to understand revenue, retention, and customer value, and you know how to move the needle

Bonus points if you have experience with SaaS platforms such as CRM or CSP systems, data integration and mapping, change management frameworks such as Prosci or Six Sigma, or a background in consulting, Customer Success, or RevOps transformation.
Trajectory
We are one of the most versatile teams at Planhat. We partner with customers across industries and regions, working closely with Sales, CS, Product, Support, and Enablement to ensure every engagement drives value from day one. We don't just implement software, we design outcomes, enable teams, and champion adoption. Imagine:
  • Leading a multi-stakeholder kickoff with a global SaaS company to redefine how they manage customers through Planhat
  • Facilitating a workshop for a CS leadership team to map out key processes to drive revenue and retention, such as account planning, executive alignments, and expansion plays
  • Translating complex data architecture into an elegant customer insights dashboard that drives renewals and expansion

In this role you will:
  • Lead enterprise implementations from kickoff to go-live, ensuring timelines, deliverables, and outcomes are achieved
  • Be a product expert and confidently advise customers on how to best leverage Planhat to meet their business goals
  • Consult strategically with customer executives, functional leaders, and technical teams to align platform configuration with business outcomes
  • Facilitate enablement sessions, both virtual and in-person, to empower leaders, admins, and end users
  • Champion change management by guiding organizations through the process, communication, and behavioral shifts required to make Planhat adoption stick
  • Collaborate cross-functionally with Sales, CS, Product, Support, and Enablement to ensure a seamless customer experience from presale to post-go-live
Definition of Success
Success in this role is about the measurable impact you leave on every customer engagement and the standard you set for the team around you.
  • You are continuously delivering implementations on time, with clear outcomes that customers can measure and build on
  • You are consistently seen as a trusted advisor by your customers, bridging the gap between their vision and what Planhat can deliver
  • You are growing into larger, more complex engagements and taking on broader responsibilities within the team
  • You are actively contributing to the implementation methodology, building templates, playbooks, and frameworks that raise the standard for the whole team
  • You are driving measurable impact on revenue and retention through the quality of your onboarding and adoption work