Software Implementation Manager Jobs in Toronto, ON

Position can be based out of these offices of CRD - Burlington/Boston MA, Stamford CT, Clifton and Princeton NJ, Berwyn PA, Irvine an Sacramento CA, and Toronto Canada

What we are looking for

Compliance Specialist serve as subject-matter experts in the implementation and upgrade for the compliance module of the Charles River Investment Management Solution (CRIMS). Their contributions include organizing and coding compliance rule libraries, defining client requirements, configuring and tuning the solution to the client's compliance needs, training clients, testing workflows and resolving issues before taking the client live. Consultants are expected to demonstrate an understanding of the CRIMS compliance module.

Why this job is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019. Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for

Serve as a compliance subject-matter expert within CRIMS implementation and upgrade projects. Analyze and evaluate requirements while providing product expertise and guidance throughout the project. Ensure the solution meets the clients business needs and that the client is prepared to assume ownership and operate the solution after go-live.

Work in conjunction with clients to coordinate their compliance rule library. Compliance consultants typically code a portion of the rule library for the client and simultaneously train client compliance officers in rule coding best practices.

Provide assistance to other members of the Professional Services team by pro-actively developing and sharing best practices that pertain to the compliance module as well as other areas of the CRIMS product.

Analyze and evaluate client compliance requirements to help Charles River respond to sales opportunities.

Educate clients on the compliance functionality provided by CRIMS in terms of rule coding and workflows. Advise on best practices regarding the implementation and operation of CRIMS compliance module and associated compliance services.

Manage small-scale compliance-focused projects.

Monitor and evaluate client requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of client-specific implementation projects or in response to trends in the marketplace.

Contribute to software quality by clearly communicating defects to Technical Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections and improvements.

What we value

Experience supporting or implementing compliance solutions within a bank, hedge fund, asset manager, wealth manager, consulting firm, or regulatory agency. Experience with order management and compliance solutions is especially valuable.

Familiarity with the investments compliance industry including global regulatory requirements that impact buy-side firms; relevant regulations include but are not limited to Investment Company Act of 1940, UCITS and SEC 2a-7 Regulation.

Ability to understand and decipher investment guidelines that pertain to client policies and restrictions. Basic knowledge of fixed income and equity financial instruments. Basic understanding of investment management or wealth management work flows. Basic understanding of derivatives and FX instruments is a plus.

Basic command of SQL and understanding of relational databases.

A strong appreciation client service. Consultants must understand client needs and build effective relationships. Must have the ability to work within a team environment and be focused on providing high-quality service to our clients. Consultants should also have basic consulting skills. This includes the ability to build effective working relationships, demonstrate situational awareness and clearly communicate with internal and external decision-makers.

Team player who shares knowledge and experience openly. Takes initiative to keep other team members informed by contributing to Best Practices library. Leverages the expertise of more-experienced colleagues.

Strong verbal and written communication skills including the ability to convey plans, issues and risks to clients and team members in a clear and concise manner.

Strong problem solving skills. Analytical thinker who can decompose complex issues into components and perform root cause analysis.

Strong time management skills including the ability to manage multiple projects in parallel and familiarity with project management concepts.

A Consultant is expected to have basic proficiency in Investment Solutions or Technology.

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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