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Software Implementation Manager Jobs in Spring Valley, NY

Proven success managing complex enterprise software implementations and customer onboarding programs. * Experience building and scaling implementation processes, methodologies, and operational ...

Implementation Lead

New York, NY · On-site

$70K - $82K/yr

Architect the software to match each business's workflows and needs * Ensure fast, high-quality ... Management or similar roles * Experience working at a startup or in fast-paced, ambiguous ...

Implementation Specialist

Chester, NY · On-site

$70K - $80K/yr

Use a project management and consultative approach for a successful implementation across all ... At least 3 years of experience in software implementation is required (payroll/HR industry ...

Service Delivery Manager

New York, NY · On-site

$130K - $140K/yr

Experience building and managing project plans for technical or software implementation projects * Ability to manage multiple concurrent customer engagements and coordinate work across technical ...

Its open platform integrates with nearly 650 software, data and consulting partners to power end-to ... The Implementation Project Manager (IPM) will be responsible for the implementation of Addepar ...

Implementation Specialist

New York, NY · On-site

$90K - $120K/yr

... in software implementation, onboarding, solutions delivery, or technical project management * Track record managing multiple projects at once with strong organization and attention to detail

... software, troubleshoot issues, and understand integrations and data flows. * Strong organizational skills, attention to detail, and a customer-first approach when managing complex implementations.

Software Analyst

Yonkers, NY · On-site

$85K - $122K/yr

This can include the implementation, assurance, and execution of software management process improvements to the CMMI compliance. Responsibilities: 1. Review supplier software design, and lifecycle ...

Software Analyst

Yonkers, NY · On-site

$85K/yr

This can include the implementation, assurance, and execution of software management process improvements to the CMMI compliance. Responsibilities: 1. Review supplier software design, and lifecycle ...

Software Developer Intern

Fair Lawn, NJ

$19.50 - $25.50/hr

Participate in code reviews and follow best practices in software development. * Assist in database management, including writing and optimizing SQL queries. * Research and implement new technologies ...

C# Developer

New York, NY · On-site

$53.50 - $72.25/hr

Has demonstrated knowledge in the software implementation lifecycle and specific programming ... Management Systems such as Microsoft SQL. Qualifications ASP.NET MVC 3+,VS2013 Additional ...

Software Developer Intern

Fair Lawn, NJ · On-site

$19.50 - $25.50/hr

Participate in code reviews and follow best practices in software development. * Assist in database management, including writing and optimizing SQL queries. * Research and implement new technologies ...

Showing results 41-60

Software Implementation Manager information

See Spring Valley, NY salary details

$60.8K

$104.3K

$158.1K

How much do software implementation manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for software implementation manager in Spring Valley, NY is $104,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $123,100.00 per year, depending on experience, location, and employer.

What are some typical challenges a software implementation manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a software implementation manager?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a software implementation manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.
What cities near Spring Valley, NY are hiring for Software Implementation Manager jobs? Cities near Spring Valley, NY with the most Software Implementation Manager job openings:

Head of Implementation

AccelerateHC

New York, NY • On-site

Full-time

Re-posted 20 days ago


Job description

Head of Implementation
Job Summary:
Our Client is seeking an experienced and strategic Head of Implementation to lead and scale their customer deployment organization. This individual will oversee implementation and technical deployment teams, establish operational excellence across the customer onboarding lifecycle, and build the processes, frameworks, and team structure required to support rapid growth. The ideal candidate is equally comfortable developing people, designing scalable systems, and partnering directly with customers to drive successful outcomes.
About:
Our Client is a fast-growing B2B SaaS company transforming how service-based businesses operate and grow. Their platform leverages modern technology and AI-driven capabilities to streamline workflows, improve operational efficiency, and unlock revenue opportunities for customers in complex, operationally intensive industries. As the company continues to scale, they are investing heavily in their post-sales organization to deliver a world-class customer experience and build the foundation for long-term growth.
About the Role:
Reporting directly to the Chief Customer Officer, the Head of Implementation will lead a growing team of implementation and technical deployment professionals responsible for onboarding customers and guiding them from kickoff through successful adoption. This individual will oversee both implementation and technical deployment functions while building the operational foundation needed to support continued growth.
The Head of Implementation will be responsible for creating a repeatable implementation methodology, improving delivery consistency, establishing operational rigor, and developing the systems needed to scale customer deployments effectively. This role is ideal for a leader who thrives in high-growth environments, enjoys solving complex operational challenges, and has a proven track record of building high-performing customer delivery organizations.
The successful candidate will play a critical role in shaping the future of the post-sales function while driving measurable improvements in implementation quality, customer outcomes, and organizational efficiency.
Duties and Responsibilities:
  • Lead and develop teams responsible for customer implementations, deployments, and onboarding activities.
  • Design, document, and optimize the end-to-end implementation lifecycle from project kickoff through successful adoption and transition.
  • Establish clear implementation stages, milestones, acceptance criteria, and governance processes to improve consistency and quality.
  • Build scalable capacity planning and resource management models to support customer demand and company growth.
  • Develop and monitor key performance indicators related to implementation success, customer adoption, project delivery, and operational efficiency.
  • Create playbooks, best practices, onboarding programs, and enablement initiatives that improve team effectiveness and scalability.
  • Drive initiatives to improve customer onboarding experiences and reduce implementation-related escalations, rework, and prolonged post-launch support needs.
  • Partner closely with Customer Success, Product, Engineering, Support, and Revenue teams to improve the customer lifecycle and cross-functional alignment.
  • Serve as an executive escalation point for complex customer situations and strategic implementation initiatives.
  • Coach, mentor, and develop team members while fostering a culture of accountability, collaboration, and continuous improvement.
  • Identify opportunities to leverage technology, automation, and process improvements to enhance operational performance.
  • Help build the long-term structure, processes, and operating model for a rapidly growing post-sales organization.

Qualifications:
  • 8+ years of experience leading implementation, professional services, deployment, onboarding, or customer delivery organizations.
  • Strong background within B2B SaaS environments.
  • Proven success managing complex enterprise software implementations and customer onboarding programs.
  • Experience building and scaling implementation processes, methodologies, and operational frameworks.
  • Demonstrated ability to lead and develop high-performing customer-facing teams.
  • Strong understanding of project management, resource planning, capacity modeling, and operational reporting.
  • Exceptional communication and stakeholder management skills.
  • Experience partnering cross-functionally with Product, Engineering, Support, and Customer Success teams.
  • Customer-centric mindset with a passion for driving measurable business outcomes.
  • Ability to thrive in fast-paced, high-growth environments.
  • Experience building, transforming, or scaling post-sales organizations is highly preferred.
  • Experience establishing or partnering closely with Customer Success functions is a plus.
  • Experience leading enterprise, high-touch customer implementations is strongly preferred.

Additional Information:
  • Reports directly to the Chief Customer Officer.
  • Based in New York City with an in-office work environment.
  • Requires regular customer engagement and travel to customer sites as needed.
  • Opportunity to build and scale a critical function during a period of significant company growth.
  • High-impact leadership role with direct exposure to executive leadership and meaningful influence on organizational strategy.
  • Strong long-term growth potential as the company continues to expand its customer-facing operations and leadership team.