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Software Implementation Manager Jobs in Spring Valley, NY

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Implementation Team Lead

New York, NY · On-site

$175K - $205K/yr

Experience * 5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies * Experience mentoring or managing a small team while ...

Tabs

Implementation Team Lead

New York, NY · On-site

$175K - $205K/yr

Experience * 5-7 years of experience in software implementation, customer onboarding, or professional services at SaaS or fintech companies * Experience mentoring or managing a small team while ...

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All JobsSoftware Implementation Manager JobsSoftware Implementation Manager Jobs in Spring Valley, NY

Software Implementation Manager information

See Spring Valley, NY salary details

$60.8K

$104.3K

$158.1K

How much do software implementation manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for software implementation manager in Spring Valley, NY is $104,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,100.00 and $123,100.00 per year, depending on experience, location, and employer.

What are some typical challenges a Software Implementation Manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a Software Implementation Manager, and why are they important?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a Software Implementation Manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.
What cities near Spring Valley, NY are hiring for Software Implementation Manager jobs? Cities near Spring Valley, NY with the most Software Implementation Manager job openings:
Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in Spring Valley, NY as of June 2026, with employment types broken down into 90% Full Time, 8% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $104,278 per year, or $50.1 per hour.
AI Solutions & Implementation Manager

AI Solutions & Implementation Manager

Theguarantors

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

TheGuarantors is a fintech company helping multifamily owners and operators mitigate leasing risk while expanding access for renters. With a deep understanding of owner, operator, and renter needs, we believe renters deserve better access to the home of their choice and operators deserve greater protection and growth opportunities. That's why we're leveraging our real estate expertise and using AI-driven renter underwriting to help operators qualify renters faster while mitigating the financial risk of renter default. With $7B+ in lease value protected, we work with 9 of the country's top 10 operators, are the #1 lease guarantee provider nationwide, and have consistently been named one of Inc. 5000's fastest-growing companies, one of Forbes' Best Startup Employers, and one of Deloitte's Technology Fast 500.
The Role
The AI Solutions & Implementation Manager is responsible for helping define, prioritize, implement, and scale AI-enabled solutions across TheGuarantors' business. This role supports the AI function by identifying high-impact automation opportunities, translating business processes into clear requirements, managing pilots, coordinating implementation, and measuring business impact.
The ideal candidate will bring strong operational judgment, product thinking, analytical rigor, and cross-functional execution experience. This person will work closely with Data Engineering, Software Engineering, Data Science, Business Analytics, Claims, Underwriting, Ops, Finance, vendors, and stakeholders to move AI initiatives from idea to pilot to production.
Location
This is a hybrid role based in NYC
What You'll Do
  • Own and manage implementation plans for AI-enabled workflow improvements across key operational areas.
  • Structure ambiguous business problems into clear opportunity areas, work plans, milestones, risks, and decision points.
  • Build business cases for AI initiatives, including opportunity sizing, operational impact, implementation effort, cost, ROI, and realized benefit tracking.
  • Translate business processes into workflow maps, requirements, success metrics, operating procedures, and implementation plans.
  • Analyze operational data, process performance, and stakeholder input to identify automation opportunities and prioritize the highest-impact work.
  • Lead cross-functional execution across Data Engineering, Software Engineering, Data Science, Business Analytics, Claims, Underwriting, Ops, Finance, vendors, and stakeholders
  • Manage vendor pilots and implementation workstreams, ensuring clear scope, success criteria, timelines, ownership, and measurable outcomes.
  • Create executive-ready materials, including roadmap updates, decision memos, business cases, KPI reporting, and implementation readouts.
  • Communicate updates, risks, blockers, recommendations, and business impact clearly and proactively.
  • Use data, judgment, and business context to inform prioritization, solution design, implementation decisions, and recommendations.
  • Partner with frontline teams to drive adoption, collect feedback, identify failure modes, and improve workflows after launch.
  • Ensure AI initiatives are completed in accordance with applicable policies, procedures, standards, and regulatory requirements.
  • Perform other role-related responsibilities as assigned and aligned with business needs.

What You Bring
  • 3+ years of experience in management consulting, business operations, corporate strategy, product operations, implementation, analytics, or a similar high-impact execution role.
  • Experience in structuring ambiguous problems, conducting analysis, developing recommendations, and driving cross-functional execution.
  • Experience building business cases, sizing opportunities, defining KPIs, managing work plans, and communicating recommendations to senior stakeholders.
  • Strong understanding of business processes, operational performance, data-driven decision-making, and business impact measurement.
  • Demonstrated ability to manage cross-functional initiatives, partner with stakeholders, and deliver high-quality work in a dynamic business environment.
  • Bachelor's degree in Business, Economics, Computer Science, Data Science, Engineering, or a related field, or equivalent practical experience.

Preferred Qualifications
  • Experience working in management consulting, private equity portfolio operations, business operations, product strategy, or a high-growth operating environment.
  • Experience using systems and tools such as Zendesk, HubSpot, Decagon, Sierra, Ada, Claude, OpenAI, Snowflake, dbt, Power BI, GitHub, or similar platforms.
  • Additional education, certification, or training in analytics, AI, automation, operations, product management, implementation, or strategy.
  • Prior experience in fintech, insurance, proptech, real estate operations, claims, underwriting, customer support automation, or workflow transformation.

Benefits
  • Opportunities to make an impact within a fast growing company
  • Medical, dental, & vision insurance, beginning day one
  • Health savings account with employer contribution
  • Flexible spending accounts (healthcare, dependent care, commuter)
  • 401(k)
  • Generous PTO and paid holidays
  • In-office lunch Perk
  • Flexible working hours
  • Paid parental leave
  • Company sponsored short and long term disability

Base Salary
The base salary range is between $180,000 - $200,000 annually.
Base salary does not include other forms of compensation or benefits. Final offer amounts are determined by multiple factors, including prior experience, expertise, location and current market data and may vary from the range above.
TheGuarantors is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive environment for all.

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