Software Implementation Manager Jobs in Portland, ME

Bonus: Eligible for performance-based bonuses through the company's incentive program.

We are currently hiring in the states specified in this posting, and applicants may be based anywhere within those states.

COMPANY OVERVIEW

BeneLynk is a national leader in providing social care. We serve people throughout the United States by making complex programs easier to understand. We succeed by centering the experience of the people we work with and by continuously seeking to improve in all that we do.

Here at BeneLynk, our mission is to improve lives and positively impact health barriers by providing our healthcare partners with the information they need and people with the advocacy they deserve.

WHO WE ARE

BeneLynk is built on compassionate service and innovative improvement. We innovate by bringing new solutions to problems. We show compassion by making human to human connections, understanding challenges, and building the best possible solution. Every day, we are relentless in helping people who need essential resources to make their lives easier and healthier. The people we serve call us "miracles," "kind," "professional," "human," and "compassionate," and all with "service that gets the job done." We pride ourselves on creating a healthy environment for our employees to thrive and grow.

SENIOR SOFTWARE ENGINEER

POSITION SUMMARY

We are seeking a Sr. Software Engineer and or Jr. Platform Architect to serve as technical lead responsible for day-to-day development, design, build, and scale of a Veteran-Directed Care (VDC) Financial Management Services (FMS) platform. This platform will support Veterans participating in self-direction programs by streamlining payroll, tax filings, caregiver management, budgeting workflows, and compliance-related tasks. This role reports to the Chief Technology Officer, who maintains final authority over architectural decisions and engineering standards.

The Sr. Software Engineer will guide implementation, potentially coordinate offshore engineers, and ensure delivery of high-quality software aligned with architectural direction.

The platform must simplify self-direction, uphold dignity and independence, and ensure behind-the-scenes administrative accuracy while Veterans and caregivers focus on what matters most. This role is part of a new and growing service line focused on building a Veteran Directed Care Financial Management Services (FMS) platform from the ground up. While the position requires architect level technical thinking and hands on leadership, compensation reflects the realities of a startup stage build within a fully mature enterprise environment.

As the service line grows and the platform scales across states, this role offers significant opportunity for career advancement, increased scope, and expanded leadership responsibility, including progression into Principal Engineer, Platform Architect, or broader technical leadership roles.

REQUIREMENTS

Platform Architecture & Technical Leadership

• Work closely with key stakeholders to architect a secure, configurable, cloud-based VDC FMS platform including modules for enrollment, budgeting, payroll, tax filing, caregiver onboarding, customer support, and reporting (potential EVV reporting)
• Translate technical designs into implementation plans.
• Collaborate on technical decisions related to APIs, data models, infrastructure, and integration with third-party solutions.
• Ensure platform scalability to meet growth in Veteran participation and multi-state expansion.
• Coordinate integration with external services such as payroll systems
• Implement complex business logic and core services

Hands-On Development

• Lead development of core services: budgeting engines, timesheet processing, caregiver management, authorization tracking, and financial reconciliation.
• Implement features that support the philosophy of simplifying Veteran self-direction, such as real-time budget visibility and intuitive caregiver management tools.
• Recommend coding standards, review and oversee initial system builds with offshore development team members.

Compliance, Security & Data Integrity

• Implement required controls for HIPAA, VA policies, and F/EA tax compliance.
• Conduct code reviews and enforce coding standards
• Develop secure authentication, authorization, audit logging, and document storage systems.
• Ensure alignment with VA VDC program needs, including documentation, tracking, and reporting requirements.

Cross-Functional Collaboration

• Collaborate closely with UX/UI designers to deliver a Veteran- and caregiver-friendly experience.
• Partner with subject matter experts to capture Veteran-specific program nuances.
• Collaborate with the Product Owner on feature implementation

Team Leadership

• Mentor offshore developers and lead engineering process establishment.
• Support recruitment and onboarding as the engineering team scales.
• Champion a culture of accessibility, respect, and Veteran-centered design.

QUALIFICATIONS & EXPERIENCE
Required

• 8+ years software development experience
• Extensive expertise in C# and .NET
• Experience building REST APIs and scalable backend systems
• Experience working in cloud environments (Azure required)
• Experience working with distributed engineering teams
• Strong SQL database design experience
• Experience delivering SaaS platforms
• Experience developing platforms in regulated environments (healthcare, financial services, FMS, or similar).

Preferred

• Experience building platforms for self-direction, VDC, Medicaid HCBS, LTSS, or Veteran-serving programs.
• Understanding of Veteran user needs and program operations.

Success Metrics

• Delivery of a compliant, secure, scalable VDC FMS platform within required timeframes
• Strong Veteran and caregiver experience.
• Streamlined administrative processes supporting the mission of Veteran independence.
• Measurable reduction in manual operations through automation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Activities – While performing the duties of this job, the employee is frequently required to remain in a stationary position as well as communicate ideas to others. The employee is occasionally required to move about their office space.
• Weight Lifted/ Force Exerted – The employee’s job does not require weight to be lifted or force exerted.

WORK ENVIRONMENT

Role is a remote position.

POSITION TYPE/ EXPECTED HOURS OF WORK

Full-time, exempt

SALARY

$150,000-$175,000 USD Annually

EMPLOYEE BENEFITS

We offer competitive salaries and benefits here at BeneLynk, as we truly value our employees and the amazing work that they do each day. Please see below for a list of some of our awesome employee benefits:

• Monthly Bonus Incentives
• Medical, Dental, Vision and Employee Assistant Program Benefits
• 401K Match
• 15 Paid Days Annually
• Excellent Growth & Advancement Opportunities

EMPLOYEE PERKS

Work hard, play hard! Having an engaged workforce and positive work environment is one of our top priorities here at BeneLynk. We do so through numerous initiatives that can be found below. We like to call our virtual work community, “The Bene-Verse”. We also have an internal Culture Ambassador committee dedicated to ensuring all employees have a pleasant and exciting work experience.

Monthly Company Town Hall Events: We love the opportunity to come together as a company. Join us monthly as we discuss exciting company updates, internal promotions, internal awards, upcoming events, and more!

Monthly Internal Mental Health Newsletters: Our Culture Ambassadors spearhead an internal newsletter centered on mental health topics. Our employees’ overall wellbeing is our top priority, so we like to provide support whenever it is needed through this uplifting internal newsletter.

Monthly Streaming Services Perk: Yes- we pay YOU to enjoy the television shows that you enjoy! We pay up to a $12 per month for any streaming service subscriptions that you currently have.

Tickets at Work Perk: Enjoy discounted movie tickets, hotel stays, and more through our company’s ‘Tickets at Work’ perk!

Monthly Lunch & Learn Events: Meet key members of our Senior Management team through engaging Lunch & Learn sessions on a monthly basis. Lunch is on us for those employees that sign up!

Monthly Bene-Verse Events: We put on awesome monthly events for our employees including virtual trivia, team building exercises, guided painting sessions, and more!

EEO STATEMENT

At BeneLynk, we don’t just accept differences; we celebrate, support, and thrive on them for the benefit of our employees, our products, and the communities that we serve. All employees share in the responsibility for fulfilling this company’s unwavering commitment to equal employment opportunity. BeneLynk is an equal opportunity employer, and as such, employment here is solely based on a person's merit and qualifications directly related to their professional expertise.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR team.

E-VERIFY

BeneLynk participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer’s Form I-9 to confirm work authorization.

***Offer of employment is contingent upon the results of a required background and drug screening.***