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Software Implementation Manager Jobs in Manhattan, NY

Arch

Manager, Client Implementations

Manhattan, NY · On-site

Required : • 1 - 3+ years of people management experience. • 3+ years of proven experience in project management and or software implementation. • A leadership mindset and appetite to shape ...

Acme Inc.

Implementation Analyst

New York, NY

Implementation Manager-Customer Success Team * Customer Success • San Mateo Responsibilities ... Technical competence including general understanding of IT and enterprise software, specifically ...

Factset

Implementation Specialist

New York, NY · Hybrid

... software implementation projects for hedge funds, asset managers, banks, and brokers. This role requires strong project management, technical aptitude, and communication skills to successfully ...

FactSet

Implementation Specialist

New York, NY · On-site

... software implementation projects for hedge funds, asset managers, banks, and brokers. This role requires strong project management, technical aptitude, and communication skills to successfully ...

Arch.co

Manager, Client Implementations

New York, NY · On-site

$115K - $145K/yr

... or software implementation. * A leadership mindset and appetite to shape outcomes in a growing ... Background in private banking, investment management, or a related field. * Working knowledge of ...

Arch

Manager, Client Implementations

New York, NY · On-site

$115K - $145K/yr

... or software implementation. * A leadership mindset and appetite to shape outcomes in a growing ... Background in private banking, investment management, or a related field. * Working knowledge of ...

AccelerateHC

Head of Implementation

New York, NY · On-site

Proven success managing complex enterprise software implementations and customer onboarding programs. * Experience building and scaling implementation processes, methodologies, and operational ...

Noto

Implementation Lead

New York, NY · On-site

$70K - $82K/yr

Architect the software to match each business's workflows and needs * Ensure fast, high-quality ... Management or similar roles * Experience working at a startup or in fast-paced, ambiguous ...

Flextrade

Product Implementation Engineer

Great Neck, NY · On-site

$90K - $100K/yr

FlexTrade Systems is a provider of customized multi-asset execution and order management trading ... Set up virtual machines, configure environments, and install software components. * Collaborate ...

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All JobsSoftware Implementation JobsSoftware Implementation Manager JobsSoftware Implementation Manager Jobs in Manhattan, NY

Software Implementation Manager information

See Manhattan, NY salary details

$66.2K

$113.6K

$172.2K

How much do software implementation manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for software implementation manager in Manhattan, NY is $113,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,600.00 and $134,100.00 per year, depending on experience, location, and employer.

What are some typical challenges a software implementation manager faces during client onboarding, and how can they be addressed?

A common challenge for Software Implementation Managers is managing varying client expectations and technical readiness during onboarding. Clients may have unique workflows or legacy systems that require significant customization or integration efforts. To address these challenges, it’s essential to maintain clear communication, set realistic timelines, and involve key client stakeholders early in the process. Proactively identifying potential obstacles and collaborating closely with the development and support teams can also help ensure a smooth transition and successful implementation.

What is the difference between Software Implementation Manager vs Software Project Coordinator?

AspectSoftware Implementation ManagerSoftware Project Coordinator
ResponsibilitiesOversees software deployment, manages teams, ensures project successSupports project tasks, coordinates schedules, assists project managers
Required SkillsProject management, technical knowledge, leadershipCommunication, organization, basic technical understanding
CertificationsPMI, PMP, or similarNone typically required, but certifications like CAPM are beneficial
Work EnvironmentClient sites, corporate offices, technical teamsOffice settings, team collaboration

The Software Implementation Manager focuses on leading software deployment projects, managing teams, and ensuring successful implementation. In contrast, the Software Project Coordinator provides support by coordinating tasks and schedules. While both roles require project management skills, the Implementation Manager has a more strategic and leadership-oriented role, often requiring certifications like PMP. The Project Coordinator typically assists project managers and has a more administrative focus.

What are the key skills and qualifications needed to thrive as a software implementation manager?

To excel as a Software Implementation Manager, you need a strong background in project management, software deployment, and client relationship management, often supported by a degree in computer science or a related field. Familiarity with project management tools (such as Jira and Asana), CRM systems, and relevant certifications like PMP or Agile are common requirements. Excellent communication, problem-solving, and leadership skills help you coordinate teams and ensure client satisfaction. These abilities are crucial for delivering successful software implementations on time and within scope, ultimately supporting organizational goals and customer success.

What is a software implementation manager?

A Software Implementation Manager is a professional responsible for overseeing the deployment and integration of software solutions within an organization. They coordinate between clients, technical teams, and vendors to ensure that software systems are installed efficiently, meet business requirements, and are adopted smoothly by end-users. Their role involves project management, troubleshooting, training, and providing ongoing support to ensure successful software adoption.
What are the most commonly searched types of Software Implementation jobs in Manhattan, NY? The most popular types of Software Implementation jobs in Manhattan, NY are:
What are popular job titles related to Software Implementation Manager jobs in Manhattan, NY? For Software Implementation Manager jobs in Manhattan, NY, the most frequently searched job titles are:
What job categories do people searching Software Implementation Manager jobs in Manhattan, NY look for? The top searched job categories for Software Implementation Manager jobs in Manhattan, NY are:
What cities near Manhattan, NY are hiring for Software Implementation Manager jobs? Cities near Manhattan, NY with the most Software Implementation Manager job openings:
Software Implementation Manager jobs near you
Infographic showing various Software Implementation Manager job openings in Manhattan, NY as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $113,571 per year, or $54.6 per hour.

Implementation Program Manager

SPHERE Technology Solutions

Newark, NJ • On-site

Full-time

Re-posted 29 days ago

Job description

The Opportunity:
The Implementation Program Manager for SPHEREboard is responsible for driving the successful deployment and customer onboarding of SPHEREboard’s software solutions. Acting as the bridge between client stakeholders and internal SPHERE teams, the Implementation Program Manager ensures that clients realize full value from the platform through expertly managed project delivery, configuration, integration, and adoption.
This role demands a blend of technical acumen, project management excellence, and client-facing empathy, tailored to highly regulated and security-conscious environments.
Essential Functions:
1. Client Onboarding & Project Leadership

  • Lead end-to-end implementation of SPHEREboard for enterprise clients from kickoff through go-live.
  • Translate client business and technical requirements into actionable implementation plans.
  • Conduct discovery sessions to align client goals with SPHEREboard features and capabilities.
  • Set clear expectations around project scope, deliverables, and timelines with clients and internal teams.
  • Serve as the primary point of escalation for implementation-related issues and ensure timely resolution.
  • Drive standardization of processes and templates across projects for consistency and efficiency.
2. Team Leadership
  • Manage and support a team of engineers responsible for SPHEREboard implementations.
  • Assign resources to projects based on skillsets, project requirements, and workload.
  • Foster a collaborative and high-performance team culture, encouraging innovation and continuous improvement.
3. Cross-Functional Coordination
  • Collaborate with Product, Engineering, Support, and Sales teams to support client-specific needs.
  • Act as the internal voice of the customer, escalating feature gaps, risks, or blockers as needed.
  • Ensure alignment across all teams on project objectives and timelines.
4. Customer Enablement & Success Planning
  • Deliver training to end-users and admins to drive adoption of SPHEREboard features.
  • Provide recommendations and best practices based on client use cases and industry knowledge.
  • Support transition of the customer to Product Support post-implementation for ongoing engagement.
5. Documentation, Reporting & Optimization
  • Maintain accurate project documentation, including project plans, status reports, risk logs, and technical configurations.
  • Monitor and report on time-to-value, implementation KPIs, and customer readiness milestones.
  • Continuously improve onboarding frameworks, playbooks, and reusable assets for future deployments.
6. Time Tracking and Reporting
  • Monitor and enforce adherence to time tracking policies in the resource management tool for all projects and team members.
  • Regularly review and analyze time-tracking data to optimize resource allocation and project delivery efficiency.
  • Provide feedback to team members on time tracking accuracy and compliance.

Requirements:
 
  • Average implementation timeline vs. target.
  • Customer onboarding satisfaction (NPS/CSAT).
  • Deployment success rate (defined by go-live and customer sign-off).
  • Adoption of core SPHEREboard features within 30/60/90 days.
  • Handoff quality to Customer Success and support teams.
     
Why Join Us:
 
  • Play a pivotal role in driving customer success for a growing, security-focused software platform.
  • Lead cross-functional teams and shape how enterprise clients adopt SPHEREboard.
  • Work in a fast-paced, highly regulated environment with direct visibility into client outcomes.
  • Competitive compensation and benefits package.


About Sphere:
SPHERE is the global leader in Identity Hygiene. We are dedicated to reshaping modern identity programs by embedding this foundational fabric, enabling organizations to quickly reduce risks. We work through an identity lens that protects an organization’s accounts, data, and infrastructure. Our solutions deliver immediate time-to-value by leveraging automation to discover, remediate and secure identities, now and forever. Driven by our core values of passion, empathy, and authenticity, our vision drives us to continually innovate, helping our clients to sleep better knowing their attack surface is drastically reduced, thwarting the plans of bad actors every single day.      
To find out more about SPHERE and our solutions, please visit www.sphereco.com  
 
SPHERE is an equal-opportunity employer. Applicants will be evaluated without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. 
 

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