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Software Development Support Specialist Jobs (NOW HIRING)

Role Description The Software Support Specialist is a full-time, on-site role based in Dublin, OH. This role is responsible for providing technical and customer support for VARGO ® software ...

... software development Companies. With a partnership of all major technology vendors, Infojini ... Support Specialist Location: Las Vegas, NV Duration: 3+ months Client: Direct Client Description ...

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As a Software Support Specialist at Square 9, you will be an integral part of our dedicated support ... Net-based technologies and have opportunities for career development in both technical specialist ...

Job#: 3047265 IT Support Specialist Location: Denver, Colorado (Onsite) Role Overview We are ... We offer quality career resources, training, certifications, development opportunities, and a ...

Become our new Application Specialist II Our support team takes care of cinemas all over North ... Training & Development * Free Food & Snacks * Sponsored social events * Work From Home/Office (50 ...

Become our new Application Specialist II Our support team takes care of cinemas all over North ... Training & Development * Free Food & Snacks * Sponsored social events * Work From Home/Office (50 ...

$80K - $85K/yr

Become our new Application Specialist II Our support team takes care of cinemas all over North ... Training & Development * Free Food & Snacks * Sponsored social events * Work From Home/Office (50 ...

Become our new Application Specialist II Our support team takes care of cinemas all over North ... Training & Development * Free Food & Snacks * Sponsored social events * Work From Home/Office (50 ...

SUMMARY We are seeking a System Support Specialist who can provide frontline technical support for ... Note: this role supports software development initiatives, not general IT support, networking or ...

As a Product Support Specialist, you will interact with team members across several divisions in ... Support other departments in software development and implementation efforts Requirements

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Software Development Support Specialist information

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$29K

$58.3K

$94.5K

How much do software development support specialist jobs pay per year?

As of Sep 11, 2026, the average yearly pay for software development support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a software development support specialist?

Software Development Support Specialists are IT professionals who assist software developers by troubleshooting issues, maintaining development environments, and providing technical support for software tools and applications. They act as a bridge between development teams and technical support, ensuring smooth workflows and minimizing downtime. Their responsibilities often include resolving bugs, helping with software deployment, and communicating technical solutions to both technical and non-technical team members.

How does a software development support specialist typically collaborate with development teams to resolve technical issues?

Software Development Support Specialists work closely with software engineers, QA testers, and product managers to troubleshoot and resolve technical issues reported by users or identified during development. They act as a bridge between support and development, often translating user-reported problems into actionable tickets, providing detailed logs, and helping prioritize fixes. Daily tasks may include reproducing bugs, documenting findings, and following up on resolution status. Effective communication and a strong understanding of the software's architecture are key to ensuring timely and accurate problem resolution.

What are the key skills and qualifications needed to thrive as a software development support specialist, and why are they important?

To thrive as a Software Development Support Specialist, you need a solid understanding of software troubleshooting, programming fundamentals, and familiarity with operating systems, typically supported by a degree in computer science or related field. Experience with ticketing systems, version control tools like Git, and knowledge of relevant programming languages or debugging tools is commonly required. Strong problem-solving abilities, effective communication, and patience are essential soft skills for addressing client issues and collaborating with development teams. These skills ensure timely resolution of technical problems, clear user support, and seamless coordination between technical and non-technical stakeholders.

What states have the most Software Development Support Specialist jobs?

States with the most job openings for Software Development Support Specialist jobs include:

What are popular job titles related to Software Development Support Specialist jobs?

For Software Development Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Software Development Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,282 per year, or $28 per hour.

Software Support Specialist

Dublin, OH • On-site

VARGO®
Industrial Automation Equipment Manufacturing • 11 - 50 employees

Other

This job post has expired today. Applications are no longer accepted.


Job description

Company Description VARGO® is a systems integrator that designs, installs, and orchestrates cohesive, waveless fulfillment solutions for retail and e-commerce operators. The company focuses on helping clients overcome challenges related to growth, labor constraints, inconsistent performance, and costly automation. VARGO® begins by designing optimal processes, then integrates IT systems and automation technologies to support real-time operations. Its COFE™ WES platform coordinates labor, software, and automation to enable waveless, real-time fulfillment. Customers rely on VARGO® for higher throughput, improved service levels, and a lower cost per unit, even during peak periods.
Role Description The Software Support Specialist is a full-time, on-site role based in Dublin, OH. This role is responsible for providing technical and customer support for VARGO® software solutions, including troubleshooting issues, analyzing system performance, and assisting users with configuration and usage questions. The specialist will respond to support tickets, document reported problems, collaborate with engineering and implementation teams to resolve complex issues, and help maintain knowledge base articles and support documentation. Daily activities include monitoring system alerts, testing fixes, communicating status updates to stakeholders, and ensuring timely, accurate resolution of software-related concerns. The role may also assist with user training, onboarding, and continuous improvement initiatives for support processes.
Qualifications
  • Candidates should possess strong Technical Support and Troubleshooting skills for software and IT systems.
  • Candidates should possess solid Customer Support and Communication skills to interact effectively with internal and external stakeholders.
  • Candidates should possess strong Analytical Skills to diagnose issues, interpret logs, and identify root causes.
  • Experience with warehouse, fulfillment, or logistics systems and familiarity with WMS/WES or automation technologies is beneficial.
  • Ability to read and understand technical documentation and basic proficiency with databases or scripting is a plus.
  • Preferred qualifications include an associate or bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Demonstrated ability to work on-site in a collaborative environment, manage multiple support requests, and meet response and resolution targets.