1

Software Development Support Specialist Jobs (NOW HIRING)

next page

Showing results 1-20

Software Development Support Specialist information

See salary details

$29K

$58.3K

$94.5K

How much do software development support specialist jobs pay per year?

As of Sep 10, 2026, the average yearly pay for software development support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a software development support specialist?

Software Development Support Specialists are IT professionals who assist software developers by troubleshooting issues, maintaining development environments, and providing technical support for software tools and applications. They act as a bridge between development teams and technical support, ensuring smooth workflows and minimizing downtime. Their responsibilities often include resolving bugs, helping with software deployment, and communicating technical solutions to both technical and non-technical team members.

How does a software development support specialist typically collaborate with development teams to resolve technical issues?

Software Development Support Specialists work closely with software engineers, QA testers, and product managers to troubleshoot and resolve technical issues reported by users or identified during development. They act as a bridge between support and development, often translating user-reported problems into actionable tickets, providing detailed logs, and helping prioritize fixes. Daily tasks may include reproducing bugs, documenting findings, and following up on resolution status. Effective communication and a strong understanding of the software's architecture are key to ensuring timely and accurate problem resolution.

What are the key skills and qualifications needed to thrive as a software development support specialist, and why are they important?

To thrive as a Software Development Support Specialist, you need a solid understanding of software troubleshooting, programming fundamentals, and familiarity with operating systems, typically supported by a degree in computer science or related field. Experience with ticketing systems, version control tools like Git, and knowledge of relevant programming languages or debugging tools is commonly required. Strong problem-solving abilities, effective communication, and patience are essential soft skills for addressing client issues and collaborating with development teams. These skills ensure timely resolution of technical problems, clear user support, and seamless coordination between technical and non-technical stakeholders.

What states have the most Software Development Support Specialist jobs?

States with the most job openings for Software Development Support Specialist jobs include:

What are popular job titles related to Software Development Support Specialist jobs?

For Software Development Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Software Development Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,282 per year, or $28 per hour.

Policy Development Support Specialist

Washington, DC โ€ข On-site

Kinsley Power Systems
Oil and Gas Extractionย โ€ขย 51 - 200 employees

Other

Posted 23 days ago


Job description

Department 0510 - Policy Development Support

The Policy Development Support Specialist (โ€œSpecialistโ€) supports the advice development work of the ICANN Security and Stability Advisory Committee that advances ICANNโ€™s mission of preserving the security, stability, resilience, and interoperability of the Domain Name System (DNS). The Specialist may also support the Address Supporting Organization, Root Server System Advisory Committee, and Root Zone Evolution Review Committee. The Specialist reports to the Senior Director, Technical Policy and Advice in the Policy Development Support Function.

Key Responsibilities & Duties
  • Conduct research on technical and policy issues related to the DNS.
  • Draft background papers, prepare agendas and presentations for working groups, and edit final publications as needed.
  • Establish and manage working groups, assisting chairs with smooth facilitation, note-taking, and action item tracking.
  • Coordinate and facilitate in-person and virtual meetings and deliberations on technical policy issues.
  • Perform other duties as assigned or requested.
Required Knowledge, Skills, and Abilities (KSAs)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Research and Analytical Skills
  • Able to conduct independent research to verify, contextualize, and strengthen working group deliberations and incorporate findings to support report development.
  • Demonstrated ability to identify the substantive core of complex discussions across a high volume of information and competing perspectives.
  • Demonstrated ability to critically evaluate sources, including assessing credibility, relevance, and technical authority.
Communication Skills
  • Excellent policy research and writing skills.
  • Excellent written and verbal communication skills in English.
  • Demonstrated ability to:
    • Synthesize collaborative group discussions and deliberations into clear and structured written outputs.
    • Translate highly technical content into accessible language for non-specialist audiences and vice versa.
    • Navigate multistakeholder environments.
  • Excellent interpersonal skills with the ability to build rapport and effectively collaborate with team members and global stakeholders.
  • Experience working collaboratively in a cross-cultural team environment with international stakeholders.
  • Experience delivering clear and concise presentations to diverse audiences.
  • Familiarity with editorial best practices and style guides.
Project Management
  • Excellent time management skills with the ability to meet deadlines.
  • Demonstrated ability to work independently on projects with minimal supervision.
Technical Knowledge
  • A basic understanding of how the Internet works.
  • Experience analyzing policy implications of Internet technologies is not a prerequisite but will be viewed favorably.
  • Ability to learn and utilize standard office software applications as necessary.
Education and Experience Requirements Education
  • Bachelor's Degree required.
  • Master's Degree preferred.
Experience
  • Minimum of five years of experience with a Bachelor's degree.
  • Three years of experience with a Master's degree.
  • PhD with no experience.
Languages
  • Fluency in English is required.
  • ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English.
Working Conditions & Physical Requirements
  • International travel may be required to support ICANN-related meetings as requested for lengths of seven to 10 days for each trip, approximately three times per year, likely on different continents.
  • Comfortable with an international work environment that requires availability at times outside local business hours.
  • Comfortable working from home and occasionally working from an office.
  • Self-motivated and able to complete work with little supervision.

Targeted Base Salary Low:

Targeted Base Salary High:

Note: The salary range provided here is a general estimation for the position at the time of posting based on the primary location. Salary ranges vary based upon geographic regions and countries. Final compensation packages take into consideration of a variety of factors including but not limited to a candidateโ€™s location, work experience, knowledge, skills and other compensable factors.

#J-18808-Ljbffr