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Software Assistant Jobs in Montevallo, AL (NOW HIRING)

McLeod Software

Product Marketing Manager

Birmingham, AL · On-site

$132K/yr

To develop, implement and execute tactical marketing programs that promote McLeod Software products ... assist departmental management with related administrative tasks. • Review and update, as ...

Complete Health

Medical Assistant

Birmingham, AL

$16.75 - $21.25/hr

Medical Assistants are responsible for assisting patients with mobility and transport needs within ... Internet software, EMR systems (Athena preferred), and Database software. * This position requires ...

Complete Health

Medical Assistant

Birmingham, AL · On-site

$16.50 - $22.53/hr

Medical Assistants are responsible for assisting patients with mobility and transport needs within ... Internet software, EMR systems (Athena preferred), and Database software. * This position requires ...

Complete Health

Medical Assistant

Birmingham, AL

$16.50 - $22.53/hr

Medical Assistants are responsible for assisting patients with mobility and transport needs within ... Internet software, EMR systems (Athena preferred), and Database software. * This position requires ...

Complete Health

Medical Assistant

Birmingham, AL · On-site

$16.50 - $22.53/hr

Medical Assistants are responsible for assisting patients with mobility and transport needs within ... Internet software, EMR systems (Athena preferred), and Database software. * This position requires ...

Complete Health

Medical Assistant

Birmingham, AL

$15.25 - $19.50/hr

Medical Assistants are responsible for assisting patients with mobility and transport needs within ... Internet software, EMR systems (Athena preferred), and Database software. * This position requires ...

Complete Health

Medical Assistant

Birmingham, AL · On-site

$16.75 - $21.25/hr

Medical Assistants are responsible for assisting patients with mobility and transport needs within ... Internet software, EMR systems (Athena preferred), and Database software. * This position requires ...

Complete Health

Medical Assistant

Birmingham, AL · On-site

$15.25 - $19.50/hr

Medical Assistants are responsible for assisting patients with mobility and transport needs within ... Internet software, EMR systems (Athena preferred), and Database software. * This position requires ...

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Software Assistant information

What is a software assistant?

Software Assistants are digital tools or programs designed to help users accomplish specific tasks or streamline workflows within software environments. They can range from simple task automation bots to advanced AI-driven virtual assistants that provide support, suggestions, or information. These assistants often integrate with various applications to enhance productivity and reduce manual effort. Examples include voice-activated assistants, chatbots, and scheduling tools. Their main goal is to make using complex software easier and more efficient for users.

What is the difference between Software Assistant vs Software Developer?

AspectSoftware AssistantSoftware Developer
Required CredentialsAssociate degrees or certifications in software toolsBachelor's or higher in Computer Science or related fields
Work EnvironmentSupport teams, administrative settings, or entry-level rolesDesign, develop, and test software applications
Employer & Industry UsageTech companies, IT departments, startupsSoftware firms, tech giants, enterprise IT
Common Search & ComparisonOften compared for entry-level roles or support functionsCompared for development expertise and project roles

The main difference between a Software Assistant and a Software Developer lies in their responsibilities and experience level. Software Assistants typically support development teams with administrative or basic technical tasks, requiring less advanced credentials. In contrast, Software Developers are responsible for creating and maintaining software, often requiring a higher level of education and technical skills. Both roles are essential in the tech industry but serve different functions within the software development lifecycle.

How does a software assistant typically collaborate with software engineers and other team members in a development project?

A Software Assistant often works closely with software engineers, project managers, and QA specialists to support the software development lifecycle. They may assist by managing documentation, tracking bugs or feature requests, preparing reports, and helping coordinate meetings or schedules. Effective communication and organization are key, as the Software Assistant often acts as a bridge between technical and non-technical team members to ensure projects run smoothly. This role provides valuable exposure to various aspects of software development and can be a stepping stone to more specialized technical roles.

What are the key skills and qualifications needed to thrive as a software assistant?

To thrive as a Software Assistant, you need foundational knowledge of software applications, troubleshooting, and basic programming concepts, often supported by a relevant degree or technical certification. Familiarity with help desk software, ticketing systems, and common productivity tools like Microsoft Office or Google Workspace is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude help you effectively support users and resolve issues. These skills ensure efficient technical support, smooth user experiences, and contribute to overall organizational productivity.
What are popular job titles related to Software Assistant jobs in Montevallo, AL? For Software Assistant jobs in Montevallo, AL, the most frequently searched job titles are:
What job categories do people searching Software Assistant jobs in Montevallo, AL look for? The top searched job categories for Software Assistant jobs in Montevallo, AL are:
What cities near Montevallo, AL are hiring for Software Assistant jobs? Cities near Montevallo, AL with the most Software Assistant job openings:
Software Assistant jobs near you
Infographic showing various Software Assistant job openings in Montevallo, AL as of June 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Solutions Architect, ECS Delivery

McLeod Software

Birmingham, AL • On-site

$54 - $71.25/hr

Full-time

Posted 23 days ago

Job description

Purpose of Business
Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive, and they support integration with a broad array of complementary logistics products.
Purpose of the Role
The ECS Solutions Architect works with customers and other ECS teams to analyze and design best fit of the McLeod core software to their business processes. In gathering requirements and documenting gaps that are identified in our core software, the Solution Architect will provide solutions to these gaps and document these as part of the overall ECS SDLC process. The Solutions Architect will perform various customer-facing consulting roles including, but not limited to, BPRs and Roadmaps. This role also serves as a consultant and mentor to Business Analysts as needed.
Essentials for the Role
  • Ability to learn internal software and systems.
  • Strong documentation and record keeping abilities.
  • Strong verbal and written communication skills.
  • Ability to interact with a variety of internal and external stakeholders.
  • Ability to effectively manage competing priorities and projects.
  • Ability to work independently and a part of a team.

Key Accountabilities
  • Perform consults with customers and produce a proper scope estimation for KTLO modification requests within the formal ECS SDLC process.
  • Perform all duties associated with BPR activities including travel to customer site, performing the interviews, and producing any needed documentation for the BPR Results Report and the Executive presentation. This work will be done in conjunction with a Business Analyst, who will take the lead on documentation and the Solutions Architect will take the lead on the customer facing activities.
  • Take the lead in Roadmap duties including assisting in Immersion training, conducting conference room pilots. The SA will assist the Business Analyst in documenting DOUs for gaps or integrations found, assisting with preparing the Executive Presentation, and delivering a portion of the Executive Presentation onsite.
  • Ensure that user stories/test cases are defined for modifications to clearly define user acceptance criteria.
  • Perform reviews of porting lists and ballpark estimating in support of upgrades.
  • Maintain current product knowledge and stay abreast of upcoming product development, in order to enable customers to leverage base product and minimize modifications and to be a resource internally.
  • Understand ancillary products and engage Ancillary team SMEs in consults.
  • Work with Developers on creating innovative solutions for customer requirements.
  • Create functional design documents for all custom programing whether coming from KTLO or through an engagement.
  • Create process maps through Visio to document customer current state processes, future state processes, and their integration landscape(s) when needed.
  • Focus on quality and work with Dev and QA in our processes to ensure complete proper testing, and that solutions meet customer acceptance criteria with no defects.
  • Enter in planned start and finish dates on all tasks assigned to them if they are not already present.
  • Keep velocity going on all work assigned to them if they are not already present.
  • Make sure that all work being performed is approved and sanctioned by their Team Lead or Director.

Education / Experience
  • Bachelor's degree and 10+ years of experience in a technical or software-focused Business Analyst role, required.
  • Experience in software implementation, systems analysis, and technical consulting, preferred.
  • Experience supporting complex customer workflows, leading functional or technical discovery, troubleshooting system behavior, or designing configuration-based solutions, preferred.
  • Working knowledge of the transportation and logistics industry, highly preferred.
  • To perform this job effectively, an individual should have an intermediate knowledge of Microsoft Office Suite.
  • Working knowledge of McLeod's suite of products, preferred. (i.e., LoadMaster, DocumentPower, PowerBroker).
  • Experience reviewing porting lists and project-driven modifications required.
  • Experience with APIs, EDI, ETL processes, or system-to-system interface, required.
  • Experience analyzing configuration-based solutions, interpreting technical outputs such as logs or error messages, and leveraging base product functionality to minimize custom development, required.
  • Familiarity with database concepts, structured data formats (e.g., JSON or XML), and the use of project or ticketing systems to manage work, required.
  • Experience with process mapping tools, preferred. (I.e., Visio, Lucid Chart).

Disclaimer
This job description outlines the primary duties of the position but is not intended to be all-inclusive. Employees may be asked to perform other duties as required to support organizational goals. McLeod reserves the right to update or change this description as needed.
Certificates and Licenses
The CCEP (Certified Customer Experience Professional) certification from CSIA (Customer Service Institute of America) must be completed within the first 60 to 90 days of employment. The certification consists of eight modules with a test at the end of each module. The estimated time to complete is eight hours.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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