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Software Application Trainer Jobs in Massachusetts

... application * Proven ability to proactively lead and manage modest size engineering teams (5+ ... training, key skills/critical skills, security clearances, and prevailing market and business ...

... application * Proven ability to proactively lead and manage modest size engineering teams (5+ ... training, key skills/critical skills, security clearances, and prevailing market and business ...

... application * Proven ability to proactively lead and manage modest size engineering teams (5+ ... training, key skills/critical skills, security clearances, and prevailing market and business ...

... application * Proven ability to proactively lead and manage modest size engineering teams (5+ ... training, key skills/critical skills, security clearances, and prevailing market and business ...

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Showing results 1-20

Software Application Trainer information

See Massachusetts salary details

$36.6K

$71.9K

$111.9K

How much do software application trainer jobs pay per year?

As of Aug 11, 2026, the average yearly pay for software application trainer in Massachusetts is $71,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $89,000.00 per year, depending on experience, location, and employer.

What is the difference between Software Application Trainer vs Software Support Specialist?

AspectSoftware Application TrainerSoftware Support Specialist
Primary RoleDesigns and delivers training on software applications to usersProvides technical support and troubleshooting for software issues
Work EnvironmentTraining sessions, workshops, corporate training settingsHelp desks, support centers, client sites
Required SkillsInstructional skills, software knowledge, communicationTechnical troubleshooting, customer service, software knowledge
CertificationsOften requires software certifications and training credentialsIT support certifications like CompTIA A+ may be preferred

While both roles involve working with software, a Software Application Trainer focuses on educating users through training sessions, whereas a Software Support Specialist handles technical issues and troubleshooting. The roles complement each other but serve different functions within organizations.

What are the key skills and qualifications needed to thrive as a software application trainer, and why are they important?

To thrive as a Software Application Trainer, you need a solid understanding of software platforms, instructional design, and adult learning principles, often supported by a relevant degree or technical certifications. Familiarity with learning management systems (LMS), presentation software, and virtual training tools is typically required. Strong communication, patience, and adaptability enable trainers to effectively engage learners with diverse backgrounds and skill levels. These skills ensure effective knowledge transfer, user adoption, and successful implementation of software solutions.

How does a software application trainer typically collaborate with development and support teams to improve training materials?

Software Application Trainers often work closely with development and support teams to ensure training content remains accurate and up-to-date. By gathering feedback from end-users and observing common support issues, trainers can identify areas where users struggle and relay this information to developers. This collaborative approach helps trainers update manuals, tutorials, and courseware to address real-world user challenges, resulting in more effective training sessions. Regular communication with these teams also allows trainers to stay informed about new features or updates that should be incorporated into their instruction.

What does a software application trainer do?

A Software Application Trainer is responsible for teaching individuals or groups how to effectively use specific software programs. They develop training materials, conduct hands-on sessions, and provide support to help users become proficient with the applications. Trainers often tailor their sessions to the audience’s skill level, answer technical questions, and may also assess learners' progress. Their goal is to ensure users can utilize the software efficiently to enhance productivity in their roles.
What are popular job titles related to Software Application Trainer jobs in Massachusetts? For Software Application Trainer jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Software Application Trainer jobs in Massachusetts look for? The top searched job categories for Software Application Trainer jobs in Massachusetts are:
What cities in Massachusetts are hiring for Software Application Trainer jobs? Cities in Massachusetts with the most Software Application Trainer job openings:
Infographic showing various Software Application Trainer job openings in Massachusetts as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $71,869 per year, or $34.6 per hour.

Associate Application Engineer (HYBRID TO MA)

The Hanover Insurance Group, Inc.

Worcester, MA • On-site

$67K - $83K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Hanover Insurance rating

8.3

Company rating: 8.3 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

127th of 304 rated insurance


Job description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Information Technology department is seeking an Associate Application Engineer to join our growing team in our Worcester, MA Corporate Headquarters in a hybrid work arrangement.
POSITION OVERVIEW:
In this role, you will play a crucial part in designing, developing, and maintaining high-quality software solutions. You will participate in all phases of the software development lifecycle from requirements gathering to deployment and maintenance.
This is a full-time, exempt role.
WHAT YOU WILL DO:
  • Build highly reliable full-stack solutions using React.js and Spring Boot.
  • Build new applications, prototypes, and proof-of-concept solutions.
  • Collaborate with cross-functional teams including architects, business analysts, and QA engineers.
  • Work on the design, coding, unit testing, deployment, and monitoring of the software you build.
  • Work closely with product owners, developers, and stakeholders to ensure alignment on solution delivery.
  • Translate business requirements into scalable, high-performing systems.
  • Ensure code quality through unit testing, code reviews, and adherence to best practices.
  • Optimize application performance, security, and stability.
  • Participate in Agile/Scrum ceremonies and contribute to continuous improvement.
  • Contribute to engineering standards, best practices, and process improvements.
  • Build knowledge of P&C insurance concepts, business processes, and Hanover systems.

WHAT YOU NEED TO APPLY:
  • Bachelor's degree in Computer Science or related field OR 3+ years of professional software development experience.
  • Strong work ethic, prioritization skills, and attention to detail.
  • Knowledge of React.js.
  • Knowledge of Java and Spring Boot.
  • Excellent communication skills.
  • Excellent problem-solving and analytical abilities.
  • Ability to manage multiple priorities and tasks simultaneously.
  • Strong understanding of monitoring, observability, and application performance management.
  • Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Resident or US Citizen)

BONUS POINTS FOR:
  • Experience with containerization (Kubernetes, Docker).
  • Experience using GitHub Copilot or similar AI-assisted development platforms.
  • Experience with CI/CD pipelines, automated builds, and deployments.
  • Familiarity with cloud platforms (AWS, Azure, or GCP).
  • Experience with UX/UI concepts and front-end best practices.

CAREER DEVELOPMENT:
It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.
Benefits include:
  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
  • Click here for the full list of Benefits

EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law."
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

What Hanover Insurance employees say

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